transferring Domain Name and users from one account to another

What is the best way yo move a domain name from one businessclass account to another? I also need to move the email users with that url to the other account. Who would be the best support group to help me accomplish this? I would prefer not to have to delete all the users then cancel the domain name, wait the three days and recreate it on the other account. Any help would be greatly appreciated.

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Accepted Solution

Comcast_Jon

Administrator

•

1.5K Messages

11 years ago

Hello cday_navistar,

Welcome to the forum.

To your query the best group to assist you will be our technical support team. (1-800-391-3000)

They will be able to assist you but please note to tell them this:

For the domain transfer:

Your domain name and its "source" Business account number
Your business account number that will now "host" the domain name
Your Mailbox count at the source and the new host.

For the email box transfer:

Your current mailboxes’ email address/name

However, before any troubleshooting please back up and secure all of your mailboxes’ content.

Additionally please understand that this process takes some times to complete.

Thank you

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