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Panasonic KX-TPA65 and headsets
My office phones Panasonic KX-TPA65 are provided by Comcast with our Business VoiceEdge plan. I didn't realize when they gave these to us that my phone doesn't work with a blue tooth headset, only a corded headset. This does not work for me as I am up and down all day long. Can you please recommen
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Business VoiceEdge ®
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Need to reset my PTR
I've had to reset my modem and need to have my PTR's reset
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Connectivity
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Never received the $300 gift card more than 9 weeks
The sale representative offered the $300 prepaid gift card for us to sign up with Comcast business back in January. Now more than nine weeks, I still did not receive anything. Today, I called the Comcast reward center about this offer; they told me that they did not receive any information about a $
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Business WiFi
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PTR Record request
I'm seeking assistance in getting a pointer (PTR) record associated with one of our IP addresses, thank you.
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Domain Names/Static IP
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Third Party Modem that supports Static IP
Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?
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Equipment
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Need a reverse DNS record for IPv6.
Hello,I need to get a reverse DNS record setup for IPv6.
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IPV6
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Router Password reset
I need my router password reset. I must of miss type when i was changing it from default
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Connectivity
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Remove offline devices to free reserved ip addresses
How do I remove offline devices which has reserved IP addresses? I have several IP addresses which I want to re-use, but am unable to because they are assigned to offline devices which will no longer be used at our facility. When I "disconnect" them, they get added to the block devices list, this ma
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Customer Service
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jitter, latency spikes, packet loss
Small office with a few employees on 35Mb/5Mb in Albuquerque with several years of mostly trouble-free internet service that's been stable enough for using a 3rd party voip service hosted out of state. Around August 26-27th an outage affected the area that looked like this: Comcast tec
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Connectivity
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One America News Network (OAN)
Will you be adding this channel to your lineup @ Comcast. I hope so!
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TV
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static ip to work with cctv dvr and switches
Hello, I have a dvr for cctv(camera system) and I have 2 switches connected to the comcast modem and one switch connection is pluged into dvr internet input, all equipment has cameras hooked up to it, when I set setting on dvr to dynatic ip, all cameras work good and dvr sees internet connection, w
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Equipment
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IPv6 routing on DPC3941B in pass through mode
We have a DPC3941B in pass through mode with static IPv4 and IPv6 addresses. I am having trouble getting IPv6 routing through the modem to our firewall. There are three possible ways that this could work: 1. Put the modem in bridge mode and lose our statics. This will allow our Ubiquiti router to us
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IPV6
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XFinityWiFI Public Hotspot CBR-T
Good Afternoon All, I have been having issues with my CBR-T modem broadcasting the xfinitywifi public hotspot. I tried going through the support approach which resulted in my modem being swapped out multiple times. My original modem was a DPC3939B which broadcasted the hotspot for my guests. I start
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Business WiFi
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Be Anywhere Call Hand-off Partially Working
I'm having an issue where the person(Ed) has their Be Anywhere set to their cell phone. When a call comes in, the customer can hear Ed but Ed cannot hear the customer. We've made sure all phone settings are appropriate and Ed doesnt have any other problems with his cell phone, just with Be Anywhere.
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Business VoiceEdge ®
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Only one network option -can't choose 2.5ghz or 5ghz
In My Business Wi-Fi it shows both 2.5 ghz and 5 ghz. However, I am not given an option to choose either 2.5 ghz or 5 ghz when attempting to connect a device. It just shows one network available.
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Equipment
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Relinquish leased /28 subnet?
After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28 subnet. We're under contract through June 2021; I'd like to know if I can relinquish the subnet and the required Comcast-managed modem, thereby avoid
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Domain Names/Static IP
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Need PTR record changed
We changed mail servers so I need the ip address of our ptr record changed.thanks
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Domain Names/Static IP
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Caller ID displaying incorrectly
My company changed our name a few years ago and the caller ID display shows our old name still.
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Business Voice
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Bridge Mode inbound/ingress traffic issues
Hi, I recently received a speed upgrade to my service which came with a new Comcast supplied gateway. Previously I had been running on a modem I supplied. I was happy to see I could enable bridge mode for my service (I do NOT have static IP service). I set the gateway to bridge mode, plugged my lapt
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Equipment
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prefix delegation size with SB8200?
I recently gave up my static IP addresses and figured I'd switch out my comcast provided modem with one I own. I purchased an Arris SB8200. Once provisioned, my CPE requested a prefix delegation (configuration unchanged). I received the same v4 address but only a single /64 for v6, which is insuffic
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IPV6