Can anybody provide me with the physical dimensions of the Comcast Business Router CGA4131COM, which they're provisioning accounts with? The manual does not have that information in it, nor did my sales rep have it. :-( I'm trying to figure out whether it will fit where

I had a scheduled a technician for visit to troubleshoot my internet connection. I need to cancel the appointment because I fixed the issue by resetting to factory default settings. I am able reschedule the appointment but unable to cancel it online, since it is over the weekend. Thanks.

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

Could anyone help resetting my gateway password back to default?BTW, This is the second time our gateway changes password itself, is there something wrong? Thanks in advance.

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential with Voice2Go. Why is this, and will it be resolved? We businesses use our phones to generate revenue, it is a waste of time and resources to not be abl

Hello. I have been searching for quite a while to try to find a copy of the contract for my account or, at the very least, when the contract end date is. Could somebody please assist me in finding this information?

Can you please email me a copy of my contract. ASAP. Thanks!

Our Polycom phones are displaying Time/Date Out Of Sync. I have tried restarting the phones but this has not resolved. Any suggestions on how to fix this issue?

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switc

Need to update 3 IP's PTR to reflect the forward. Who do I contact?

We recently converted to Comcast's VOIP phone service in our office. One of our staff has an issue with his phone we can't seem to resolve. When people call our general number and select his extension, they go straight to his voicemail greeting without his desk phone ever ringing. If they stay on th

I would like to turn off or disable the Xfinity Wifi (public) hotspot. I've seen other messages and threads asking for this with no real answer or solution. One answer only gave the instrutions to turn off the "private" wifi and there is no option in the account settings to turn of the public hotspo

I need a reverse DNS Record setup for one of our static IPs.

Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you

How does one go about closing up a business account? Contacted via telephone back on March 18th 2018 to shutter account. The business is closed and has no money left. Owners are 83 and 81 and cannot comprehend things anymore. Just trying to close an account and get our balance which keeps increasing

Here's an odd one. We have an HP color LaserJet MFP M283fdw Fax/Scanner/Printer. When using the regular fax line (line 2 on the comcast modem) sending a multi-page fax the machine sends one single page, and then it reboots! Every single time! But if I plug the fax into line 1 (which is our primary v

What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b

We need a valid PTR record for an address hosting a mail server we use for sending email alerts. Due to infrastructure and client restrictions, we must use this external server for outbound email alerts initiated by our SIEM product. Where should I direct this request?

The hover message for User Account > Feature Settings > Advance Settings > Automatic Hold/Retrieve says "Automatic Hold/Retrieve provides an alternate method to hold and retrieve calls. Incoming calls are automatically held and retrieved without having to use feature access codes." But I can't find

Called customer service 3 times about it, they all tried several differnet things and all failed.  Trying the forums now. I have the xfinity wifi hotspot disabled and have called and they said it was disabled.  If you login to my comcast business page and look, you will see it says disabled. yet....