VoiceEdge app will not ring and people can't hear me
When a call is incoming my VoiceEdge app will show it, but I don't hear any ringing. When I pick up the call, I cannot hear the caller. They can hear me just fine.
I have adjusted the settings and sound settings to ensure that my headset and microphone are selected as the input and output devices, made sure that I can hear sounds from other applications on my PC, restarted my computer and the Voice Edge app multiple times, nothing changes.
This exact configuration worked up until yesterday. No other changes that I'm aware of, other than Comcast Internet was down for 12 hours prior to this issue ocurring and therefore our VOIP phones were down.
Cannot call in to resolve as I cannot hear and chat said they cannot help as it is a business enterprise account.