New Member
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1 Message
PTR record for outbound email
We need a valid PTR record for an address hosting a mail server we use for sending email alerts. Due to infrastructure and client restrictions, we must use this external server for outbound email alerts initiated by our SIEM product. Where should I direct this request?
Accepted Solution
ddockter
Visitor
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6 Messages
12 years ago
Sorry to hijack this thread, but I need to do the same thing. Can you help me as well?
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Accepted Solution
CC_John
Retired Employee
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1.9K Messages
12 years ago
Welcome ddockter. Please send me a PM with the IP address of the server and the server name. We will have it added to the servers.
Thank you
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Comcast_Jon
Administrator
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1.5K Messages
12 years ago
Hello aprice,
Welcome to the forum.
I can setup the PTR, if static IP range is lease from Comcast.
Please send me the following information via private message to assist:
Account Information
RNDS (PTR) dns entry record - example: 198.162.1.1 -> alert.mydomain.com.
Thank You
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ddockter
Visitor
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6 Messages
12 years ago
I should probably be able to figure this out, but what is your e-mail address?
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CC_John
Retired Employee
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1.9K Messages
12 years ago
To send a PM. Click on the user name and then click the link on the right. Messages link/box at the top indicates mail received.
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CC_John
Retired Employee
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1.9K Messages
12 years ago
ddockter. We have added the requested to the PTR'S to the Comcast Name Servers. Let us know if need further assistance.
Thank you.
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ROSECOMP
New Contributor
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2 Messages
3 years ago
Same issue for a client we manage. Unable to send PM. please advise
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