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Jeramie's profile

New problem solver

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9 Messages

Sun, Jul 18, 2021 4:26 PM

Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area.

My question is how do i do this with minimal down time?  I run backup servers from home and have 5 static IP's.

Can I call comcast and get them to flip a switch and then I simply move my existing comcast business gateway to the new address and be good to go?

Thanks very mich for any advice.

Responses

Accepted Solution

Official Employee

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24 Messages

9 d ago

@Jeramie Hello and thank you for teaching out! Since you are moving locations, you would want to contact us at 1(800)391-3000 and they can assist with the move and give you a better idea about what the process looks like. You can also get some more information here: https://comca.st/3BgtIaV;

 

Please let me know if I can help answer any additional questions! 

 

 

 

New problem solver

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9 Messages

9 d ago

Thanks for the fast reply Abbie, unfortunately the link you posted isn't working.  I tried https://comca.st/3BgtlaV and https://comca.st/3BgtlaV;