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Jeramie's profile

New problem solver

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9 Messages

Sun, Jul 18, 2021 4:26 PM

Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area.

My question is how do i do this with minimal down time?  I run backup servers from home and have 5 static IP's.

Can I call comcast and get them to flip a switch and then I simply move my existing comcast business gateway to the new address and be good to go?

Thanks very mich for any advice.

Accepted Solution

Official Employee

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37 Messages

5 m ago

@Jeramie Hello and thank you for teaching out! Since you are moving locations, you would want to contact us at 1(800)391-3000 and they can assist with the move and give you a better idea about what the process looks like. You can also get some more information here: https://comca.st/3BgtIaV;

 

Please let me know if I can help answer any additional questions! 

 

 

 

New problem solver

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9 Messages

5 m ago

Thanks for the fast reply Abbie, unfortunately the link you posted isn't working.  I tried https://comca.st/3BgtlaV and https://comca.st/3BgtlaV;

Official Employee

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22 Messages

Sorry about that. It is best to call for this type of order to make sure of the specifics to answer your questions. We do our best to minimize any downtime and we can go over that through our business department. 

(edited)