Call Forward Issues
We have call forward set up on our phone line, however we have two issues that support has not been able to resolve yet.
1. calls are set to ring on phone line 4 times before forwarding to assigned cell phone - however, both the office phone and the cell phone ring consecutively from 1st ring
2. phone numbers are supposed to show up on cell phone as 'forwarded from' phone line, but they are not showing up on cell phone as 'forwarded from' the phone line.
Can anyone assist on this? I've double checked our settings online and they are set up as needed above.