Hi, Where is the invoice id number on the comcast business statement?  I need it to sign into the payment center, but I do not see it on the bill.  Thanks

What worked once before, seems to not work any more. I used to be able to ping my router and web server via IPv6 and no longer can. Router config has not changed.. but I know the software on the modem has.   I can ping IPv6 to the gateway, but not beyond that ...  any ideas? Or, has thi

We have a Cisco DPC3941B modem from Comcast and I needed to get a single static IP to connect to a control computer for our HVAC system so it can be monitored and controlled by an outside party. I have a network HUB connected to port 2 of the modem and 5 computers connected to that HUB.  The c

My company has a Comcast internet line at 99 High Street in Boston. We've been getting repeated spates of error messages from our firewall for the past two hours, indicating that its attempts to contact 8.8.8.8 or 1.1.1.1 via the Comcast line are failing- and then succeeding a few seconds later. We'

I am seeking reimbursement for a water leak caused by Comcast/Xfinity at our building site located at [Edit: "Personal Information"] sometime between November 2022 through August 2023.In March of 2023 we noticed a slight increase with our water bill, but at that time it was not significant enough to

Hello, I'm looking to check availability of the product formerly known as Gigabit Pro. Where can I do so?  Having a hard time finding a customer service rep who is able to advise. Thanks so much!

Our ATA audio codes box, when we dial extension 500 which is our overhead paging number, a message says your call cannot be completed as dialed. However, a separate phone into the same box will dial out. HELP

Comcast Business overcharged me last year. In January I got a letter stating that I have a credit of $60.81 in my account. How do I receive the payment?

I need the ACH instructions or 10-digit bank ID number for Comcast for accounts beginning with 8

When we call our overhead pager, we get a "this call cannot be completed as dialed" our ATA box is working as we thought this was our problem and other phones can call out of that box. HELP!

I want to check the status of my promotional 1000 dollar comcast business card for [Edit; "Personal Information"]?

Hello, I need a W9 form for: Comcast [Edited: "Personal Information"] Thank you!

Comcast did an automatic upgrade on Feb 7, 2024 to my business class modem. Following the upgrade, the modem is rejecting all incoming IPv6 packets except those that are ESTABLISHED,RELATED.  I have both the IPv6 and IPv4 firewalls disabled in the settings, but the IPv6 firewall is apparently

Tried calling twice to get this added. I'm looking to get my rdns address updated to the hostname our mail server uses. first attempt, my static ip rdns got updated... but only contained the domain name, not the host name. second attempt, my gateway's static ip got updated... which again, had just t

I have been trying to log into our Comcast Business account and am getting an error message that there is something wrong with your certificates and the site is not secure. Any timeline on when this will be back up and running?  I get the issue after putting in my password.

Hello. I have a business account that I need to pay but I am only able to pay via Wire Transfer from my bank at the moment.  Is there somewhere I can get the information for what account to wire?   Please and Thank You

Internet , Tv and Phone service is down for two days at my business Reason given severe weather however some businesses in the same area are not affected. 1. is this really related to severe weather? If so why other business have service but I dont. 2. why are you acting slow to repair or help

I am trying to update my website, but cannot find how to update it anywhere on the Comcast business website. It is telling me I can create a website domain, but I would like to update the one I have had for years.

I was inappropriately charged an early termination fee when I closed down my business account. I had documentation from Comcast showing I should not have been charged that fee and I have been trying to get the refund for over 1 year now. I have countless emails from Comcast saying the refund was app

How do I determine who my account manager is?