overcharged by Comcast

Question

Comcast Business overcharged me last year. In January I got a letter stating that I have a credit of $60.81 in my account. How do I receive the payment?

Comcast_JohnG · Answer

Thank you very much for reaching out to us here @user_3e64fa. If there is a credit on the account the balance would be used to pay any future bills, if the account is closed, it will be paid back to the payment method on the account file. If you need additional assistance, you can reach out to a Business team member to check on that at the https://business.comcast.com/help-and-support/contact-us/ site or contact them at the 1-800-391-3000 number.

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user_3e64fa

overcharged by Comcast

Comcast_JohnG