Property Damage

I am seeking reimbursement for a water leak caused by Comcast/Xfinity at our building site located at [Edit: "Personal Information"] sometime between November 2022 through August 2023.

In March of 2023 we noticed a slight increase with our water bill, but at that time it was not significant enough to cause alarm. However, the bill continued to increase over the months and finally in August of 2023 we received an enormous water bill which meant that we had a leak somewhere. We called a plumber to have the leak repaired, but we are seeking reimbursement for the plumbing bill and the increased water bills.

Responses

Comcast_Marcos

Official Employee

•

38 Messages

8 months ago

Hello @ihpwm2019, thank you for reaching out to our forum for help with your water damage complaint. In order to get started can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle? Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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