New Member
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2 Messages
Cannot Get My Refund
I was inappropriately charged an early termination fee when I closed down my business account. I had documentation from Comcast showing I should not have been charged that fee and I have been trying to get the refund for over 1 year now. I have countless emails from Comcast saying the refund was approved and processed but nothing ever shows up. Each time I call and give them my previous ticket number no one can find any details and I have to start the entire process from scratch only to get no resolution yet again. I am so frustrated with Comcast it is making it so I do not want to ever do business with them again.
Comcast_Orlando
Official Employee
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48 Messages
7 months ago
@user_04c805
I would not be happy if I was charged early termination fees , this link https://business.comcast.com/support/contact-us/ has great information on how to reach our business colleagues who will be able to assist with your concerns
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