Skip to content

New Contributor


21 Messages

Sunday, February 11th, 2024 7:41 PM

Overhead paging

When we call our overhead pager, we get a "this call cannot be completed as dialed" our ATA box is working as we thought this was our problem and other phones can call out of that box. HELP!

Official Employee


32 Messages

2 months ago

Greetings, @user_c70204! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your voice equipment, but you have definitely come to the right place for assistance.


If you could send our team a direct message with your full name, the business name listed on the account, and the service address associated with your account, I'd be more than happy to look into this for you.


To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Comcast Business". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.