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enter TXT record
I entered a txt value in thru the control panel yesterday AM. Still not able to see entry. Need TXT value to verify domain for Office 365. domain is pacrimenv.com Mark
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Domain Names/Static IP
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DOMAIN VERIFICATION
Having an issue with domain ownership verification so after deleting & re-adding my domain name( Ive tried this a few times already) to be verified I get to step 2 & see this: Source Alias: ;; Target Value: (mydomain).comcastbiz.net Needless to say I can't go to my registrar & update the cname alias
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Web Services
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Port forwarding on Netgear CG3000DCR not workgin
I've been working on some apps for a client and for testing I need to open up some ports - TCP and UPD, port numbers vary based on the app we're working on. On our old SMC equipment portforwarding working like a champ, it took a dump, was replaced with this Netgear Modem / Routher / Gateway - so I k
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Equipment
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Norton Activation problem
I recently upgraded to Windows 10 and had to download Norton again. It completes the download evidently and I get a notice at the bottom that says activation required and next to it is a link that says Activate Now. I have clicked on it and it seems to connect to Comcast or at least it's trying to c
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Security
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Assigned a /56 static, told I can only use 1/256th of it.
Comcast support is now telling me that even though I have a /56 static, only the first /64 can be used. Can anyone comment on this? Why would they assign a /56 then?
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IPV6
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Fax can't connect with other fax machines
We have 2 dedicated lines that we use just for each of 2 fax machines. One fax machine works just fine on it's phone line, the other one started not to work a while back. We just bought a new fax machine thinking that was the problem but we're still having trouble. We have a dial tone and can call i
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Business Voice
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Pass-Through works, Bridge Mode (basic or advanced) does not. What am I doing wrong here?
As the title says, I cant seem to get true Bridge mode to work. I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220. I can get neither of the devices to work in Bridge mode. Right now, I do have pfSense working correctly in Pass
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Equipment
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Comcast Outlook Email with Outside Web Hosting
I think I've gotten answers to a few questions from a previous issue. 1. It appears that if you had an existing domain name "yourname.com" you can't transfer the registration to Comcast. Comcast will only register new names. So that means I have to keep the existing registration. 2. To get email I s
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Domain Names/Static IP
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Constant dropouts on new service
I'm new to the business side of Comcast, but I'm already struggling with my internet service. I have a MB8600 in place and I'm getting consistent dropouts all day every day. I've done some basic reading online and it looks like it's maybe an upstream problem. My modem reports the power on the three
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Connectivity
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Be Anywhere second phone stopped ringing
We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped. I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with t
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Business Voice
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Installation 'Pending'- can't access account
We finally got our internet set up on Tuesday after several false starts, but I now can't access any of the necessary pages on My Account. I have the banner across the top that says "Installation appointment- pending" and "Installation complete- pending". Most of my attempts to try to update this ha
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Customer Service
Official Solution
Ubiquiti UCI compatible with static IP plans?
Ubiquiti announced their brand new UCI cable modem is compatible with Comcast Business. https://store.ui.com/us/en/pro/products/uci But, is it compatible with static IP plans? Thanks!
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Equipment
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Static IPv6 Addresses Request
Hello. Our EDI (not regular Comcast Business) currently has /24 static IPv4 addresses but needs IPv6 addresses also. How can we get them? Regards,
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Domain Names/Static IP
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Static IP question
What is the cost for 1 static IP on a Business account?
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Domain Names/Static IP
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Sidecar
How do I set up the sidecar on my vvx450. Most of my extensions are on the phone itself, how do i move all my extensions to the side car. The problem it is creating is it does not allow for me to park a call on the phone, but only on the sidecar... if I park a call on the sidecar, other phones don't
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Business VoiceEdge ®
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Pass Through or Bridged with Static IP
Hello, We are a business in Southern NJ and have internet service with a static ip. We have a firewall behind the comcast router and need the public static ip passed directly to our firewall. We need this for vpn connectivity and other services that require a static ip. How do we accomplish this as
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Equipment
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what tier of business internet do I have to have to get access to xfinitywifi hotspots?
Hi: I'm a comast business internet customer with the package: Deluxe 50 Pkg Business Internet and have been active for a couple of months according to http://www.xfinity.com/wifi/faqs.htm I am an XFINITY customer, do I get free access? XFINITY WiFi is available for no additional charge to XFINITY In
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Business WiFi
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Is it necassary to notify Comcast when performing network security scans?
As the title describes. My company is wanting to perform a security scan of our network infrastructure from an external location which will involve our static primary public IP will be scanned from another public IP . Is is necassary to notify Comcast as such ?
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Domain Names/Static IP
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Static IP inbound traffic isn't allowing in
Hi, Since Comcast came and switched my gateway with SMCD3G-CCR, my static IP ( I have 1 only) doesn't work anymore. I've disabled both Disable Firewall for True Static IP Subnet OnlyDisable Gateway Smart Packet Detection as well as making sure that "Disable all rules and allow all inbound traffic th
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Domain Names/Static IP
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Connection Troubleshooting Tips - an additional tip
Very good too bad you turned off replies because you forgot one thing. When you have checked everything else and your still stumped take a look at the A/C Adapter AKA Wall Wart, power supply. The SMC modem has a pretty good A/C adapter, the Netgear does not, but this advice applies to ALL NETWORK GE
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Connectivity
