Skip to content

Official

Accepted

Unanswered

Advanced Filters

Search Results (32K)

Relevance
Selected Relevance

Accepted Solution

enter TXT record

I entered a txt value in thru the control panel yesterday AM. Still not able to see entry. Need TXT value to verify domain for Office 365. domain is pacrimenv.com Mark

Question

2.9K

4

0

0

Accepted Solution

DOMAIN VERIFICATION

Having an issue with domain ownership verification so after deleting & re-adding my domain name( Ive tried this a few times already) to be verified I get to step 2 & see this: Source Alias: ;; Target Value: (mydomain).comcastbiz.net Needless to say I can't go to my registrar & update the cname alias

Question

4K

2

0

0

Accepted Solution

Port forwarding on Netgear CG3000DCR not workgin

I've been working on some apps for a client and for testing I need to open up some ports - TCP and UPD, port numbers vary based on the app we're working on. On our old SMC equipment portforwarding working like a champ, it took a dump, was replaced with this Netgear Modem / Routher / Gateway - so I k

Question

12.9K

5

0

0

Accepted Solution

Norton Activation problem

I recently upgraded to Windows 10 and had to download Norton again. It completes the download evidently and I get a notice at the bottom that says activation required and next to it is a link that says Activate Now. I have clicked on it and it seems to connect to Comcast or at least it's trying to c

Question

8.3K

2

0

0

Accepted Solution

Assigned a /56 static, told I can only use 1/256th of it.

Comcast support is now telling me that even though I have a /56 static, only the first /64 can be used. Can anyone comment on this? Why would they assign a /56 then?

Question

7.6K

8

0

0

Accepted Solution

Fax can't connect with other fax machines

We have 2 dedicated lines that we use just for each of 2 fax machines. One fax machine works just fine on it's phone line, the other one started not to work a while back. We just bought a new fax machine thinking that was the problem but we're still having trouble. We have a dial tone and can call i

Question

4.8K

3

0

0

Accepted Solution

Pass-Through works, Bridge Mode (basic or advanced) does not. What am I doing wrong here?

As the title says, I cant seem to get true Bridge mode to work. I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220. I can get neither of the devices to work in Bridge mode. Right now, I do have pfSense working correctly in Pass

Question

7.2K

4

0

0

Accepted Solution

Comcast Outlook Email with Outside Web Hosting

I think I've gotten answers to a few questions from a previous issue. 1. It appears that if you had an existing domain name "yourname.com" you can't transfer the registration to Comcast. Comcast will only register new names. So that means I have to keep the existing registration. 2. To get email I s

Question

2.6K

3

0

0

Accepted Solution

Constant dropouts on new service

I'm new to the business side of Comcast, but I'm already struggling with my internet service. I have a MB8600 in place and I'm getting consistent dropouts all day every day. I've done some basic reading online and it looks like it's maybe an upstream problem. My modem reports the power on the three

Question

1.7K

3

0

0

Accepted Solution

Be Anywhere second phone stopped ringing

We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped. I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with t

Question

2.1K

2

0

0

Accepted Solution

Installation 'Pending'- can't access account

We finally got our internet set up on Tuesday after several false starts, but I now can't access any of the necessary pages on My Account. I have the banner across the top that says "Installation appointment- pending" and "Installation complete- pending". Most of my attempts to try to update this ha

Question

142

1

0

Official Solution

Ubiquiti UCI compatible with static IP plans?

Ubiquiti announced their brand new UCI cable modem is compatible with Comcast Business. https://store.ui.com/us/en/pro/products/uci But, is it compatible with static IP plans? Thanks!

Question

895

3

0

Accepted Solution

Static IPv6 Addresses Request

Hello. Our EDI (not regular Comcast Business) currently has /24 static IPv4 addresses but needs IPv6 addresses also. How can we get them? Regards,

Question

1.2K

1

0

0

Accepted Solution

Static IP question

What is the cost for 1 static IP on a Business account?

Question

1.5K

3

0

0

Accepted Solution

Sidecar

How do I set up the sidecar on my vvx450. Most of my extensions are on the phone itself, how do i move all my extensions to the side car. The problem it is creating is it does not allow for me to park a call on the phone, but only on the sidecar... if I park a call on the sidecar, other phones don't

Question

547

2

Accepted Solution

Pass Through or Bridged with Static IP

Hello, We are a business in Southern NJ and have internet service with a static ip. We have a firewall behind the comcast router and need the public static ip passed directly to our firewall. We need this for vpn connectivity and other services that require a static ip. How do we accomplish this as

Question

15.1K

1

0

0

Accepted Solution

what tier of business internet do I have to have to get access to xfinitywifi hotspots?

Hi: I'm a comast business internet customer with the package: Deluxe 50 Pkg Business Internet and have been active for a couple of months according to http://www.xfinity.com/wifi/faqs.htm I am an XFINITY customer, do I get free access? XFINITY WiFi is available for no additional charge to XFINITY In

Question

3.6K

2

0

0

Accepted Solution

Is it necassary to notify Comcast when performing network security scans?

As the title describes. My company is wanting to perform a security scan of our network infrastructure from an external location which will involve our static primary public IP will be scanned from another public IP . Is is necassary to notify Comcast as such ?

Question

1.6K

3

0

0

Accepted Solution

Static IP inbound traffic isn't allowing in

Hi, Since Comcast came and switched my gateway with SMCD3G-CCR, my static IP ( I have 1 only) doesn't work anymore. I've disabled both Disable Firewall for True Static IP Subnet OnlyDisable Gateway Smart Packet Detection as well as making sure that "Disable all rules and allow all inbound traffic th

Question

5.7K

3

0

0

Accepted Solution

Connection Troubleshooting Tips - an additional tip

Very good too bad you turned off replies because you forgot one thing. When you have checked everything else and your still stumped take a look at the A/C Adapter AKA Wall Wart, power supply. The SMC modem has a pretty good A/C adapter, the Netgear does not, but this advice applies to ALL NETWORK GE

Question

2.3K

2

0

0