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Port forwarding on Netgear CG3000DCR not workgin
I've been working on some apps for a client and for testing I need to open up some ports - TCP and UPD, port numbers vary based on the app we're working on. On our old SMC equipment portforwarding working like a champ, it took a dump, was replaced with this Netgear Modem / Routher / Gateway - so I k
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Equipment
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Comcast Exchange Servers on email blacklists
I realize this may not be the correct forum for this, but it does relate to domain names and ip addresses. I have a customer who uses comcast exchange servers for her business email. Since October she has experienced trouble sending email to some of her customers. I was asked to look into the proble
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Domain Names/Static IP
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iPhone: can't send email
I've been able to set up my iPhone so it receives my comcast email without any problems, but it can't send any emails. Any help would be appreciated.
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Domain Names/Static IP
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Comcast IP blacklisted by 1and1.com
We use smtp.w14c.comcast.net as the SMTP server for our email app (Thunderbird). Since yesterday (it was OK befor that) our emails to a few customers have been reject by their email server. Below is the content of the bounced message: Final-recipient: rfc822; ***@exotech-info.fr Action: failed Statu
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Apps & Services
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PARKED CALL RINGBACK
When I park a call and page, the call rings back to my extension before the person has a chance to pick it up. How can I change the amount of time before it rings back?
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Business VoiceEdge ®
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Time stamp on voice mail
Is there a way to set up my voice mail so that I can tell when the call came in? I know I can log into the website and see it there but I was hoping there might be a way to have a time stamp along with the message when I dial into my voice mail.
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Business Voice
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Does Comcast Offer a Wireless backup connection through current router
Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that
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Connectivity
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Pass-Through works, Bridge Mode (basic or advanced) does not. What am I doing wrong here?
As the title says, I cant seem to get true Bridge mode to work. I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220. I can get neither of the devices to work in Bridge mode. Right now, I do have pfSense working correctly in Pass
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Equipment
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Email to Hotmail gets rejected
I have a Comcast Business service with static IPs. My Comcast modem is set to a bridge-like configuration, without any NAT (I have my own router/firewall). I also have my own mail server. Yesterday, I started getting email rejected by Hotmail. I did not have problems in the past, and email sent to o
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Connectivity
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Email Migration Help
I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.
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Web Services
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Netgear CG3000DCR and MoCA?
thinking of setting up some MoCA-to-Ethernet adapters at one of my sites. i'd like to use them to link 2 separate utility closets of a building that aren't wired for ethernet but do have access to the coax lines. i understand i need a MoCA point-of-entry filter at the ground block, but would i also
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Equipment
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Fax can't connect with other fax machines
We have 2 dedicated lines that we use just for each of 2 fax machines. One fax machine works just fine on it's phone line, the other one started not to work a while back. We just bought a new fax machine thinking that was the problem but we're still having trouble. We have a dial tone and can call i
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Business Voice
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Cannot createOutlook profile with MyDomain.com only Comcastbiz,net domain
Can not create user 2010 Outlook profile with Comcast hosted private domain. We have other PC's that have succesfully configured outlook profiles using private hosted domain. Same machine can configure an outlook profile using Comcastbiz.net domain, but not the hosted domain. Read there is a fix, bu
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Apps & Services
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Request my Netgear CG3000DCR Set to "True Bridge Mode"
Each Comcast Support person I speak to tells me a different story when I request to have my modem placed into "True Bridge Mode". Seems like I will never get this done. Can someone from Comcast Support assist and also educate your staff on how to handle these request to avoid countless of frustrated
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Equipment
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Intermittent dropped connection
Hi, Has anyone experienced problems with intermittent dropped connections? I have had service techs over to my home business numerous times, but they have not found anything. Sometimes this manifests as lag spikes or high ping times to servers for 1-20 seconds and other times it is a completely drop
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Connectivity
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Change a MX record
Hello, I need to add a txt record and eventually change the MX record to move to Office365 for just email. Comcast will continue to host our DNS and Website. How can i add/change these records? Thanks
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Domain Names/Static IP
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ONLINE PAYMENT
The navigation page IS THE WORST. Unable to access My account and calling, forget it doesn't exist.
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Customer Service
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Voice not showing up under "Manage Services" menu
When I log in to my account, it shows that I only have Internet & TV, but I have Voice also (as my bill would show). I really need to access the call logs. I called support yesterday and was told that it was a web glitch and that it would be taken care of. Well, I still can't access the features, bu
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Business Voice
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November 17th Extended Outage and angered
Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i
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Connectivity
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Installation 'Pending'- can't access account
We finally got our internet set up on Tuesday after several false starts, but I now can't access any of the necessary pages on My Account. I have the banner across the top that says "Installation appointment- pending" and "Installation complete- pending". Most of my attempts to try to update this ha
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Customer Service
