Hello I’m checking on the status of my girl card… I was promised 2 $200 gift cards when I signed up to pay my first bill because I opened up 2 accounts… my bill is $364 due 12/30/21 and I need my gift card so I can use it on my first bill… the only reason why I chose Comcast was because they were do

How do I either delete or reset user accounts? I'm trying to remove old employess

We are unable to access the website: https://hps.medcity.net/CustomerLogin.aspx?serviceLocationId=OTcyMw%3d%3d We have verified that it works with another ISP.  Please advise.

I got Comcast Business people's attention and the problem is solved! THANKS Comcast Business for responding to my persistence! The answer is, the 35Mb speed tier for the Business Starter Internet tier hasn't been released in the midwest, which includes Indianapolis, Indiana. THE CAUSE of this w

I am still waiting on someone to address our issues with WIFI Pro. When i use the portal address to set it up it tells me we don't have a subscription. A ticket has been started a couple days ago and still no word yet. I am a new customer and would appreciate HELP.

Where can I find replacment music for on hold music and how do I change it.   I have tried to change the music to something I have loaded on my computer but it gives me an error message of .wav file using 8kHz, mono, 8bit, mu-law settings with a maximum size of 5MB.

Is there somewhere that I can file a complaint?

I have had more outages than I can remember so I've started tracking them with UptimeRobot (https://status.chrisshort.net/788638365). It shows every outage I've had since shortly after the outages began. I've had three different techs come and clear the house of any possible issues and have replaced

The 'highspeed' password does not work when trying to log into the admin tool login. I need a reset please.

I pay for extended sports channel programming in order to provide as many NCAA and especially SEC sports programs as possible for my restaurant clientele. The first problem I had was during the college baseball season when we were supposed to get games on SEC+ streaming services, but the channels n

Hello, To of my managers cannot dail out. how can I solve this 

Hello! Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the management of the building saying I was no longer at the address, and also returned the equipment to the nearest comcast office, and got a receipt but to

Can anybody provide me with the physical dimensions of the Comcast Business Router CGA4131COM, which they're provisioning accounts with? The manual does not have that information in it, nor did my sales rep have it. :-( I'm trying to figure out whether it will fit where

I had a scheduled a technician for visit to troubleshoot my internet connection. I need to cancel the appointment because I fixed the issue by resetting to factory default settings. I am able reschedule the appointment but unable to cancel it online, since it is over the weekend. Thanks.

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

Could anyone help resetting my gateway password back to default?BTW, This is the second time our gateway changes password itself, is there something wrong? Thanks in advance.

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential with Voice2Go. Why is this, and will it be resolved? We businesses use our phones to generate revenue, it is a waste of time and resources to not be abl

Hello. I have been searching for quite a while to try to find a copy of the contract for my account or, at the very least, when the contract end date is. Could somebody please assist me in finding this information?

Can you please email me a copy of my contract. ASAP. Thanks!

Our Polycom phones are displaying Time/Date Out Of Sync. I have tried restarting the phones but this has not resolved. Any suggestions on how to fix this issue?