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chood's profile

New problem solver

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5 Messages

Mon, Nov 27, 2017 9:00 AM

Delete/Reset Users

How do I either delete or reset user accounts? I'm trying to remove old employess

Accepted Solution

Advocate

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1.1K Messages

4 y ago

Hi Chood.

 

Please do let me know if you need anything. 

Accepted Solution

New problem solver

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5 Messages

4 y ago

Thats not the same thing that I'm looking for.  We never set up users under  "My Account". I'm just talking about phone users in the voice edge portal. We have several ex-employees that nee removed.Untitled.png 

Advocate

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1.1K Messages

4 y ago

Hi chood and welcome to the support forums. 

 

I can certainly help with your users. This link will show you how to manager your users: https://business.comcast.com/help-and-support/accounts-billing/add-delete-comcast-business-user. Please let me know if you need any assistance. 

New problem solver

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5 Messages

4 y ago

How do I either delete or reset user accounts? I'm trying to remove old employess

Advocate

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1.1K Messages

4 y ago

I would like to have this reviewed. 

 

Please private message me your full name, the full address and the phone number associated on the account. 

New Contributor

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1 Message

6 m ago

It would have been nice to see how this is accomplished.  I have a Primary Manager that is no longer associated with us.  I need him removed but I don't see how it's done.

Official Employee

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3 Messages

Hello there @user_15853d! I know when employees change around that can cause some confusion with online logins. No worries at all, if you take a look here you can see how to change the roles and what access they have. If you do not have these options please use the Contact us link at the bottom of the page to see how to reach out to our specialist for more help! https://comca.st/3ooAwPo