business closed but comcast refusing to close account
Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the management of the building saying I was no longer at the address, and also returned the equipment to the nearest comcast office, and got a receipt but to no avail. They want the company to keep paying even though the company doesn't exist. Talk about being heartless. The company closed down due to financial reasons, but you guys want your pound of flesh. I highly recommend business subscribers to not take their offer to double their bandwidth for $10 because they will lock you in for a 2 year contract.