Phone calls

Hello,

To of my managers cannot dail out. how can I solve this

Responses

Accepted Solution

Comcast_Armand

Official Employee

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45 Messages

3 years ago

Hello there! Thanks so much for taking the time to reach out to Comcast Business here on our Community Forum. We are so glad to hear from you and ready to assist in any way that we can. You have reached out to the right team and we are going to get you squared away. Let's get started! Can you please sent us a private message with your name, business name and account info? That way we can access the account to take a look at what is going on.

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user_b35213

New Contributor

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6 Messages

@Comcast_Armand

Hello I sent you a message

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Reply

3 years ago

0

Comcast_Gabby

Official Employee

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34 Messages

Hello, user_b35213. We haven't received the Direct Message as of yet. Please follow the instructions below to send it.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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3 years ago

0