SOLVED!!! Comcast Business refusing to fix my Starter speed increase
I got Comcast Business people's attention and the problem is solved!
THANKS Comcast Business for responding to my persistence!
The answer is, the 35Mb speed tier for the Business Starter Internet tier hasn't been released in the midwest, which includes Indianapolis, Indiana.
THE CAUSE of this whole problem was overseas Tech Support not knowing what they were talking about and insisting to me that ALL Comcast Business Starter accounts were at the 35Mb speed.
It wasted 4-5 hours of a good Tech that came to my place for nothing, who pulled his hair out trying to find the answer.
Plus countless other people behind the scenes had to waste their time too.
I also lost some sleep trying to figure out what was going on too.
My ONLY suggestion is for Comcast Business to move Tech Support back to the USA so things are more in touch with what's going on.