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Webmail access disappeared!

The option to check my email has disappeared from my account page. How do I check my email?

Question

 • Web Services

1.4K

1

0

0

Accepted Solution

Migration is a DISASTER, need some real help not a script reader

This o365 migration has been my worst experience in 20 years in IT.  The cord was simply pulled on our previous email server.  We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated.  When I call the migration line they essentially tell me

Question

 • Microsoft Services & Apps

3K

1

0

Unable to access email and not sure how to confirm if accounts are migrated to Office365

Hello, I am unable to access any email account through any existing App or comcast OWA site.  Please let me know if my accounts have been migrated and how I go about completing the DNS changes and also logging into the Office OWA site.

Question

 • Microsoft Services & Apps

1.3K

1

0

Email not accessible on any platform after "migration"

Since last Monday, 11.13.17, no one in our company has been able to access email via any method. Mobile devices, webmail, Outlook, all no longer able to access. We can log into the business portal but no longer have access to the links that used to bring us to the OWA interface. We've got a ticket f

Question

 • Microsoft Services & Apps

6.6K

5

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0

email migration help!!!!!!!

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please. This has effected the whole office and I have missed multiple conferences, meetings and appointments due to no email access.

Question

 • Web Services

1.4K

1

0

Some emails inaccessible after migration

We have several emails our company uses and at least half of them we are unable to access after migration. It is the same problem many others are having where it claims the password is invalid and doing a password reset does not work. One of the emails that is not working is one we get all of our jo

Question

 • Microsoft Services & Apps

1.6K

2

0

0

Migration to Office 365 Still not complete 1 month later

My migration date was September 28th.  After having email issues I contacted the Cloud Solutions support and was told that my migration never completed and I had to be sent new DNS settings to change to make the migration complete.  That was October 24th.  Since then I've been on the phone with Comc

Question

 • Microsoft Services & Apps

2K

2

0

0

Add User - No Licenses Available

Can anybody provide any insight into adding a new user with doman email?  As usual the Comcrap site is less than useful.  I have a new person starting on Monday, I need to get her an email address.   When I logon as admin on office.com I'm told that I need to contact ComCrap as I don't have any lice

Question

 • Web Services

1.1K

0

0

0

Accepted Solution

Cannot login to my email account !!!!

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ... Help please!   Thanks

Question

 • Microsoft Services & Apps

7.1K

9

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0

Soooo...where did my email account go? No web mail access since migration?

So now I have no access to my email account. I was never using Outlook, just OWA. Didn't the migration email say that I only had to worry if I was using the Outlook application?!?!? I have no interest in paying for O365 if that's a requirement so... Nice too that I no longer have any access to manag

Question

 • Microsoft Services & Apps

3.1K

6

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0

After Office 365 migration we lost calendar and administrative rights

After the migration to Office 365 our buisness lost our shared calendar and administrative rights to set up new shared mailbox and shared calendar.  This issue is impacting productivity.

Question

 • Microsoft Services & Apps

1.1K

1

0

0

Accepted Solution

Email Migration Help

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

Question

 • Web Services

7.2K

7

0

0

Outlook 2010/2013/20XX cannot connect to Office 365 "cannot make encrypted connection"

Hello, Domain: Sudevelopment.com So some employees can't get Outlook 2010/2013 to connect to Office 365 email accounts when adding new account. It says something like "cannot make encrypted connection". The credentials used are correct so I have them using the webmail Portal.Office.com so it's not a

Question

 • Microsoft Services & Apps

1.8K

3

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Need More Specific DNS Specifications - migration to Office 365

I received the migration instructions for CNAmes, MX and txt records, but I am not clear on what the NAMES of these entries should be.Here's the instruction for autodiscover nad Email Cnames:"Create exclusive Autodiscover and Email CNamesAutoDiscover ⇒ autodiscover.outlook.comemail ⇒ email.secureser

Question

 • Microsoft Services & Apps

2.1K

3

0

0

Cannot access my business email after migration, office 365 doesn't recognize any password I use

Ever since the migration to Office 365, I have been locked out of my email account, my office account and everything. The only thing I can do is manage my website domain and log into my account to pay my bill. Any attempt to reset my email password so I can access my email, which I desperately need

Question

 • Microsoft Services & Apps

2.1K

3

0

With Office 365 email migration, will I lose my forwarded email addresses?

On the account i administer, which is for a church, I am using 8 out of 8 email boxes that came free with the account in 2010. There are also email addresses that are free-of-cost that forward elsewhere. I use these to forward email list-server posts elsewhere for proper handling. My mandatory trans

Question

 • Microsoft Services & Apps

1.7K

2

0

0

Accepted Solution

Office 365 Email Hosting with Microsoft- Does Business Customer get Global Admin control?

There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails.  I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email a

Question

 • Microsoft Services & Apps

4.2K

4

0

0

New charges for Office 365 after being promised "free" subscriptions

Just received an email outlining my new service fees for Office 365 incurred as a result of the migration to MS servers.  Before the transition our company used six free emails.  I was told more than once by Comcast Cloud transition people that with the transition we'd be granted free O365 subscript

Question

 • Microsoft Services & Apps

2.4K

2

0

Pop to Exchange - settings??

Ok, so our migration which was to occur on Monday actually took place on Wednesday - hey what's 2 days.  At any rate, perhaps I'm naive but somehow I missed that the Outlook Assistant was going to turn all of my Outlook pop connections to MS Exchange.  No big deal, most of my users are still getting

Question

 • Microsoft Services & Apps

2K

3

0

0

Accepted Solution

Email Migration - Have some old messages - Can't receive any new messages

We migrated yesterday, even though we downloaded the Outlook Assistant and got the A-OK in that app, I still had to add the account following the directions in the Microsoft link from the email to get it to load in our Outlook 2010.  When I did, our old email inbox loaded (none of our folders or the

Question

 • Web Services

4.1K

2

0