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gecko164's profile

New Member

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3 Messages

Wed, Nov 1, 2017 5:00 AM

Cannot login to my email account !!!!

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ...

Help please!

 

Thanks

Accepted Solution

Advocate

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1.1K Messages

Hace 5 año

 

Hi gecko164 and welcome to the business support forums. 

 

I would like to help with your email issue. We do prefer to keep the conversation here for documentation purposes. Could you please remove your phone number from your public post? I would like to keep your information secure. Please also private message me your full address, phone number on the account and your name. 

New Member

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3 Messages

Hace 5 año

hi Phil ... how do I private message you?

Advocate

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1.1K Messages

Hace 5 año

Just sent you a private message.

Occasional Visitor

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5 Messages

Hace 5 año

Edit: I had the same problem, but I got a hold of support and they told me what I needed to do. Apparently all I had to do was reset my Comcast Business account password. Easy enough!

New Member

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5 Messages

Hace 5 año

Is this Comcast Phil?

 

I'm worried and need help...can you help me please?

 

Was supposed to migrate today at 1 PM but nothing happened yet.

 

I have 18 mailboxes and 2 of my own domain names. Reason for my concern is that I have not been able to find someone by calling the migration support phone lines, that seem to know enough to actually be of help.

 

Tomorrow (Friday), if I have problems with the migration, how do I contact you? Are you able to email me? How do we communicate privately? 

Advocate

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1.1K Messages

Hace 5 año

 

Hi Herbieglass.

 

If you are experiencing any issues with the migration, I can definitely help. Please private message me your full address, phone number associated with your account, your full name and any emails impacted by this. Also, I have removed your email address that was posted publicly in another post. We would like to keep your information private.

New Member

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5 Messages

Hace 5 año

Hi Comcast Phil,

 

Thank you for replying to my message to you.

 

You have asked me to send you some information via “private message.” Do you mean that I should simply reply to your message, or is there a different way for me to send you such “ private message”?

 

Thank you,

 

Herbie

Visitor

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2 Messages

Hace 5 año

Not able to access my e-mail. Been on hold with cloud support for over 1 hour with no one answering

Martin

Advocate

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1.1K Messages

Hace 5 año

 

Hi amcmo,

 

Just responded to your private message. Please send a response there.