Verify domain ownershipCome back to your Comcast Business online accountGo to Manage Websites  Find the domain with the pending transferSelect "Verify domain ownership" Steps one and two have been completed.  Now waiting on step 3 and have no idea how to get this to go thru.

I recently just had a new modem installed and  now when I log in to my account there is no E-mail messages displayed in the upper right and when I try to go to My Services I get "Sorry, you don't have the permission or services to access this page".

I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks

Hello,   I've private messaged with Jacob and at his request I've submitted documents (copy of my lease and my Cox bill) to the following email addresses:    I'm trying to terminate my service after having to move to an area that comcast doesn't service and have the ETF waived.   I would greatly app

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

Hello all, I hope this message finds you all well and living abundantly.A few days ago 5/1/2015, Magohart employees tried to access this forum.  forums.businesshelp.comcast.com. When we did we received the following message.  We have screen print if you would like to send us a private emial to reque

Good Evening, could you please reset my router to default password ? Thanks

I just moved services to a new address and got a new IP block. Can I get a reverse DNS PTR set up?

Very good too bad you turned off replies because you forgot one thing. When you have checked everything else and your still stumped take a look at the A/C Adapter AKA Wall Wart, power supply.  The SMC modem has a pretty good A/C adapter, the Netgear does not, but this advice applies to ALL NETWORK G

We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped.  I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with

I got an email stating that my bill was ready, but it isn't in my account! Please help me fix this!!

Can any of the moderators here create a separate sub-forum for folks in the IPv6 trial?  Seems silly to have all our discussions in the "Connectivity" sub-forum.  🙂

Can someone help with resetting my SMC business gateway username and password? Thank you!

First off, this seems  like a rather odd way for us to communicate over billing issues using this medium (forums). But whatever, chat doens't work and tried calling after spending 20 mins looking for a business class phone # to call.. Finally thought I was getting someone and after playing the phone

We lost connectivity around 1am and didn't get back online until after 1 pm (based on received timestamps for e-mails). How do we get a bill credit for the lost half-day?

We're undergoing a major renovation which requires our service loop roadways to be cleared 3-4ft in  from the surface. We discovered the main service loop for Comcast is only 2' down and now need to abate that line and have it replaced. This probably will require a directional bore and I'm looking t

I want to offer my customers free wifi.  The xFinity product does not offer free unlimited access.  It gives them a few  free sessions then wants to charge them, arghhhhhh.

Anyone know how to get a copy of my contract?  I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanksmatt

When a device is offline and you click the X to disconnect it, it stays in the list of offline devices. You cannot edit a hostname once you set a device with a reserved IP. Few other minor issues as well. Can you please have them push out a firmware update that will address the missing connected dev

I am trying to use: 2a00:5a60::ad1:0ff2a00:5a60::ad2:0ff as my ipv6 dns servers and it will not accept them. It wants me to use all the boxes. Can I get some help here please? It would be greatly appreciated.