I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

I need to get a PTR record set up. I tried last week to just send a PM with my info to Comcast_Joseph without posting here, but that doesn't seem to have gone anywhere. So who do I need to PM to get this done?

Need to have PTR record added for new static IP for outbound mail server. I assume that needs to be done thourgh PM. Thanks.

Hello, It seems that a forum post like this is the way to get a PTR record setup.  Can someone help me out? Thanks in advance!

No details of internet pricing on your business website or you have to really seek it out if its even there.  Contact customer service from within my account.  First question is how many people at my site.  Why can't you just tell me what plans you have and what prices they are?

I understand the Asycronous nature of Cable Internet DL/UL speeds.  Currently we have 2 locations and they both have the Deluxe 50/10. I need though better upload speed at least for one location. Are the only options the advertised plans? Can I have the 50 down and create a custom plan with more spe

Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here.   I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot.   Its on

My Comcast Digital Adapter Remote (DTA) went bad. I have 2 units so I was able to test with the remote to the second unit and channels turn fine. Changed batteries and everything on first remote and only the change volume, power on/off will work to control the tv but it will not change the channel o

I just got my buisness class internet setup, However I need to access my modem via 10.1.10.1/ however I was given no username and password for this, and it does not seem to be the one to login to the comcast buisness site. Any help would be great!

Since there doesn't seem to be any way to find a support email address on the website, I'll post here... I need to setup a PTR to support email.

Would like to request the DNS PTR record for our fix IP? Any one can help? So that I can sent the info separalyThank you!

We just set up the account and I created the greeting.  Customers are calling and saying there is no time to leave a message. What can we do?

I am trying to get my Netblock delegated to my nameserver what is the zone name that Comcast uses so that I can correctly receive my IP block onto my name server

Today, I logged into https://customer.comcast.com/ to check my account status prior to paying my bill (as I usually do just to make sure that nothing has gotten screwed up with my account). While my current bill does not (yet) show an equipment rental fee, I discovered that Comcast now has my two pe

I currently have a SMCd3g and am on the 100/20 plan with 5 statics so i was wondering if the DPC3939B might be available in the houston area yet? and if not then when?

My company has not been in business starting 2016. As I was tying up loose ends, realized that I'm still getting Comcast Business Internet bills. I need to cancel this service. If Comcast checks my internet usage for 2016, it would be 0. I need to know what I can do to amicably resolve this with Com

My account is missing my Internet Service under "My Services" Can you please help?

My butsiness phone and internet went down yesterday as part of a service outage.  Internet came back, not phone.  An hour on the phone yesterday got me nothing except a report that the problem in on Comcast's end, and a tech would be out at 9 AM today to fix it.  Nothing.  at 10:30, began trying to

I currently have the 50mbs business comcast package, can I upgrade to the 75mbs package which is faster and cheaper than what I have?

I asked to have reverse DNS set up for my new /29 last Wed.  No responseI see in this forum that I should send the info to 'John' but I can't find any address to send to.  So here's the info -- its all public anyway!50.243.234.145 thru 50.243.234.149 all set to onevista.com PS the ticket # CR3410568