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Request DNS PTR
Would like to request the DNS PTR record for our fix IP? Any one can help? So that I can sent the info separalyThank you!
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Domain Names/Static IP
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(Newbie user): How to block internet traffic to web-based chat services (yahoo, gchat, etc)?
Hi all, Apologies, I'm a non-technical manager, who wishes to restrict access to employees to web-based chat services such as yahoo web chat, gchat, msn chat, etc. Is there any way to do this through COMCAST?Thanks in advance.
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Domain Names/Static IP
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Email Migration Help
I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.
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Web Services
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rDNS Delegation Change Request
Can someone help me start a transfer to delegate the rDNS lookup for our /28 block to dnsmadeeasy please?
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Domain Names/Static IP
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Message Indicator
Hello, My voicemail message indicator is beeping and my voicemail box is empty. Can my voicemail be reset? Thank you.
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Business Voice
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Moving account from Business to Residential
Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you
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Business Voice
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Linking/Merging Accounts
I have four accounts, three of which are under one login, while the fourth is under a second login. I would like to get all four accounts under a single login. I just need to know what I have to do in order to accomplish that.
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Customer Service
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Configuring my Comcast.biz e-mail in Mac Mail
What are the settings I need to enetr in Mac Mail to set this up?
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Connectivity
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Maximum number of aliases allowed for a given mailbox?
Is there a maximum number of aliases that can be created for a mailbox / address? I can't find a published limit. Thanks.
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Microsoft Services & Apps
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PTR request..
Since there doesn't seem to be any way to find a support email address on the website, I'll post here... I need to setup a PTR to support email.
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Customer Service
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Problem on the pole?
Hello, I am having an issue where our business connection will drop every few days for a few minutes and then come back up. I've checked all of the connections and they are all tight. When I monitor the modem's gateway summary > cable modem screen I notice that the downstream power level will start
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Connectivity
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Need modem/router in true bridge
Hello, I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do i
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Equipment
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Unlinking Old Business Address Accounts
I am trying to unlink previous business address accounts. The oldest account does not give me and option to Unlink. The 2nd oldest account had the Unlink option, but it says I have to create a user account before unlinking? These accounts are 2 and 4 years old. Thank you for your time.
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Customer Service
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Primary email account change requet
I need to change the email for the primary manager - I hit save too fast. Thank you.
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Microsoft Services & Apps
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Lost Static IP
Co-worker put our Router into Bridge Mode, to get it out of bridge mode he did a reset and now we have lost our Static IP. How do we get it back? Also like many here I have DPC3941B, I want to use Bridge Mode but as my co-worker found out you lose your static ip in Bridge mode. My DPC3941B does n
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Domain Names/Static IP
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Speed during peak hours is ridiculously slow!
Hi, I have a business comcast subscription 16/3 and during day hours it is quite acceptable reaching advertised speeds consistently, but during peak hours, specially during Saturday and Sunday evenings I'm getting about 2/2 or even 1/2 from the comcast own test or from any ookla test. I supposed tha
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Connectivity
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COMCAST TECHNical support--- Laughable
If comcast thinks their business account reaches the level of business service it is laughable.I am trying to set up business email. I went to website- register or migrate new account. I migrated existing ( as in 15 years existing account). I had my website host migrate it to comcast. On comcas
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Domain Names/Static IP
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Mssing internet service
My account is missing my Internet Service under "My Services" Can you please help?
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Customer Service
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nighthawk cm2000
Is the nighthawk CM2000 now available for use on Comcast business?
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Equipment