Hi, I am trying to disable all the firewalling and network address translation features on the smc router, as I will be using my entire static ip pool for physical devices, and I do not want any sort of firewalling or security of any sort enabled. I seem to have successfully done so, as hosts extern

This is a pre-sales question, but the sales folks do not seem to be able to tell me. I am looking at getting a block of static IPs, and from what I gather, I will need to use the business gateway for this. I was told that I could use my own router. How are the static interfaces coming from the modem

I noticed that my current 50/10 MBit plan is no longer offered to new customers. Instead, the 75 MBit plan is now offered for the price I am paying for 50 MBit. Has anybody tried upgrading? I wouldn't mind extending my contract term, but don't want to get stuck with some setup fee for someone flippi

I have a domain name that I attempted to register and shows up as Failed, Can you please delete this domain and ill just make a new name. Delete Arkdarkmoon.com from my account and your systems. thank you

I returned the modem on 08/22/2015 because I purchased my own modem. I've been charged the equipment fee on every bill since. Please fix this.

I noticed that my bill went up this month. I looks like an equipment fee has been added to my bill. It has been a year since we've had the service. Maybe this is an annual charge? We aren't not renting a modem from Comcast. This charge was on our first bill too. If anyone knows what this is about I

Hi, I have a model SMCD3G-CCR I upgraded my wi-fi router that came off of this unit, and in checking everything, I found I cannot get into my Comcast Business modem to check the firewall settings. I tried to reset the modem several times, and it is not defaulting back to cusadmin/highspeed as my doc

Hey, I just moved off the SMC modem/router over to a purchased SB 6141. Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota. My speed test results are also sometimes the same as with the SMC and sometimes worse. Could this location issue

I am in need of a PTR record. I sent the information to Comcast_John....is this the correct way to input my request? Thanks!

I want to offer my customers free wifi. The xFinity product does not offer free unlimited access. It gives them a few free sessions then wants to charge them, arghhhhhh.

Hi all, Apologies, I'm a non-technical manager, who wishes to restrict access to employees to web-based chat services such as yahoo web chat, gchat, msn chat, etc. Is there any way to do this through COMCAST? Thanks in advance.

In Webmail (Outlook Web App 2010) is it possible to view a single message? I find messages can only be read from the Inbox list in the limited reading pane.

Hey Comcast... I wanted to just contact you directly, but there is no option for that... so here goes with a public post. Why is it that your supposed "business class" service drops about once a month? I had a T-1 line for 7-8 years and lost the signal only twice, and one time was when some construc

Dear Comcast, this is not acceptable! In the last few months Business Internet conection became really bad. Every few days connection is just dead - physical link is up, but no IP packet can get through It stays dead anywhere from minutes to hours - like whole saturday evening At first I tried reboo

Please add the following PTR record to my DNS.

Did you ever get your situation resolved? I am on my fourth ticket in 3 months for the same unresolved issue. No one ever seems to want to follow up.

My butsiness phone and internet went down yesterday as part of a service outage. Internet came back, not phone. An hour on the phone yesterday got me nothing except a report that the problem in on Comcast's end, and a tech would be out at 9 AM today to fix it. Nothing. at 10:30, began trying to find

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

What is the best way yo move a domain name from one businessclass account to another? I also need to move the email users with that url to the other account. Who would be the best support group to help me accomplish this? I would prefer not to have to delete all the users then cancel the domain name

I transfered service to a new location, Comcast forced me to open a new account and cancel old. I kept getting billed for old account and finally the bills stopped but I had over payed. It has now been months and still I have not recieved my refund check. I have made calls about this and they simply