We have had no internet or phone service for our business in 08540 since 8AM today. Until 2:30 PM, the status showed problems but since then it's all greens but we still have NO SERVICE. No Phone, No Internet and customer service is saying there is no problem even though they can't ping the router e

I have muiltiple locations, with muiltiple accounts with comcast. Is there a way to have one centeralized user name account when I can access all locations/accounts at a glance? Instead of making a seperate login for each location? Thanks

I received a notice today about someone using my business internet to download something that violated the Digital Millennium Copyright Act. I attempted to access the gateway settings to enable P2P blocking, but I was never provided with a username and password to do so. I am attempting to operate a

Our business upgraded to comcast business yesterday. I am trying to set up the voicemail, but when i dial *99 or our number i just get a busy signal. I was wondering what I am doing wrong?

Hello, We have two Comcast Business accounts with two modems at this location in Owings Mills, Maryland 21117. Starting on October 30, 2014, both accounts go down after 12am each and every day, usually for 1 to 4 hours. Comcast website does not show any outage in the area, however comcast internet b

I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks

When I access my email through the web I have not been able to print only the email. Ctrl P prints the entire web page. How do I do it?

My butsiness phone and internet went down yesterday as part of a service outage. Internet came back, not phone. An hour on the phone yesterday got me nothing except a report that the problem in on Comcast's end, and a tech would be out at 9 AM today to fix it. Nothing. at 10:30, began trying to find

Since the replacement of my cable modem on my business service has been an utter trash fire with regard to service being "the same before and after" the replacement, as noted here, I have been relegated to using bridge mode and forgone my static IPv4 (and static IPv6) to actually get functional IPv6

Hello, You would think it would be easy enough to login and find your assigned Static IP addresses from your account page but it appears not. I misplaced the original piece of paper that the Comcast tech gave me with this information. How can I find this? Thanks, Craig

When I set up my comcast business service I wanted to use my own wireless router. But now this is becoming problematic. How can I get a Comcast wireless gateway. Can they ship one for self installing like residential service did?

Well we got Comcast Business Internet about a month ago. Soon found out the DPC3939B did not play nice with our 3rd party VOIP system. We also did not want to pay the rental fee for the modem. So we purchased a SB6141 the other day and for two days straight I've called Comcast Business to activate i

Just had tech redo cable that used to be aerial and he just used underground cabling but it is just exposed is there someone supposed to bury it otherwise I want it back to aerial can’t be in the backyard exposed

I have setup port forwarding in my modem in order to view some security cameras from outside. I was unable to browse to those cameras and I went to the canyouseeme.org website and it appeared that those ports were not open to the public. I called tech suport and a gentleman checked everything in my

Co-worker put our Router into Bridge Mode, to get it out of bridge mode he did a reset and now we have lost our Static IP. How do we get it back? Also like many here I have DPC3941B, I want to use Bridge Mode but as my co-worker found out you lose your static ip in Bridge mode. My DPC3941B does not

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

I finally got our existing website servers pointing to Comcast. I went in and made all of our exisiting email addresses. What do I do now to ensure our email is going to work with Comcast. I am afraid of turning service off with Windstream because I don't want to lose the email addresses.

I've been using SMTP to send e-mail from systems outside of the Comcast network through Comcast's hosted Exchange for almost 3 years now without any issues. Until recently, I'd just aim the external system at the SMTP server address listed on the DNS page in my account (smtp.po1.comcast.net) on port

Dear Comcast Support, I cannot send email to Comcast.net address. Could you please to support us on this issue? I am using Exchange Server 2010 My Mail server: mail.cladtek.com IP Address: (edited for account security) Thanks, Ernawan

When I go to My Services - TV to see my channel line up I get the error "We're sorry, but your exact channel lineup cannot be displayed at this time. Please check the menu on your TV for more information on what channels are available to you." I created my online account 3 days ago. How long does it