I have Comcast Business and I have had problems since I started using it. My internet/phone has gone down 3 or 4 times in less than a month. But today there was a power outage that didn't get fixed until noon. This morning from before 9:00am to just after 12:00pm my internet, phone, and TV weren't w

We have 4 lines, but only 2 are set up to go to voicemail if unanswered.  When "line 1" is in use, the call will roll over to "line 2".  On our prior system, messages left on either line could be retrieved on "line 1".  But, when a call rolls to "line 2" and the caller leaves a message, we have to a

Can you please email me a copy of my contract. ASAP. Thanks!

Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

I followed the instructions in the Manage your XFINITY® WiFi hotspot online article to try and disable the hotspot.  I did not have the Manage XFINITY WiFi Hotspot option is references though.     Could I please have help getting to this setting or getting the hotspot disab

Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i

The "service status" icon on my account homepage is inaccurate. It's currently reading "healthy", but our service (and in fact our entire neighborhood) is down, confirmed by Comcast Business via phone. Better not to have it than to have it be inaccurate.

Today, I logged into https://customer.comcast.com/ to check my account status prior to paying my bill (as I usually do just to make sure that nothing has gotten screwed up with my account). While my current bill does not (yet) show an equipment rental fee, I discovered that Comcast now has my two pe

When is the anticipated timeline to be able to stream TV on PC for business accounts? Seems inconsiderate to have channels only available on a centralized tv when we have 4 offices in our suite.

My business phone and internet is down on Benning Dr, 77035. Is there trouble in the area?

Got multiple clients messaging me saying that their e-mail clients are reporting an "internal server error", and http://mail.comcast.net doesn't seem to be loading. Are we having an outage?

Just switched to Comcast Buisness and I need to have my HP 5Si printer routed through the Cisco DPC3939B gateway. I have loged into the gateway but don't understand to add the device

If I reset my modem due to unknown password, would I loose my assigned static IPs? Would I have to reach out to Comcast to reset? Thank You

Hello-I spent a good 90 minutes on the phone this morning (after 30 last Friday) trying to get answers to what are the proper outgoing email settings to be able to send emails through our practice management program. I finally got the following settings (which don't work).  Can anyone tell me the co

Are Comcast Business accounts supposed get access to xfinitiwifi Wi-Fi public access points? If so, my login is being rejected. If not, why not? Thanks.

Long story short......Have been unabled to pay my monthly business invoice.  Since the end of last month.   Business Customer Support unable to assist.   Something about the billing portal they say.    Even they were unable to do it with the "waived" $8 (?) fee to do it with them directly.   They sa

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

For the past week I have been experiencing what can only be classified as throttling.  I have the 12mg Business class HSI.  If I do a speed test I can get 20M.  If I connect to a server to make a large download I will get 20M for 15-30 sec then it gets throttled back to 7-8M.  If while I'm downloadi

Phone service was down in our area over the weekend back in June which eventually got restored.  One of our 5 lines are still down.  When I called to report, I was told that a tech has to come out to resolve the issue.  No one showed up the first time so we had to reschedule the next day.  Next day

We have just opened and registered a new business account but we are unable to access the "Manage Services" links under the My Account tab. The only thing that appears is Users and Account Details.