Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

Modem is Surfboard SB141, 8 downstream channels, 2 upstream channels. Upstream power: Power Level 42 dBmV 43 dBmV Downstream power: 0 dBmV 0 dBmV -2 dBmV -3 dBmV -3 dBmV -3 dBmV -2 dBmV -3 dBmV SNR: Signal to Noise Ratio 38 dB 38 dB 37 dB 38 dB 38 dB 38 dB 38 dB 38 dB Speeds are terrible. Direct eth

We have just got a new ethernet private line and I wonder if we shoud use auto MDI-X between Comcast's terminal device (Ciena 3916) and our router (HP MSR3044). In some cases, auto media selection seems to cause unstable link or burst errors. Therefore, using static 1000base TX Full seems to be bett

it can only be done by an exchange administrator. Where do I go, who do I talk to? Nobody I call at Comcast has ever heard of it.

I need the following PTR record created. aaa.bbb.ccc.245 needs to resolve to remote.neochord.com. (Edited for account security)

We're trying to setup an IPSec tunnel between our new Comcast/Netgear CG3000DCR modem/router and a Fortigate firewall at a remote office. We have filled in all of the information on the CG3000DCR VPN page and keep getting a status of "Broken" on the Tunnle List screen. Any tips or tricks for this? D

I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.

Hello, I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do i

My bill is past due but I set it up for automatic bill pay. I just got into my account. If automatic payment is ON, then why is it past due?

Hi, could somebody please reset the username/password to our business gateway? I've tried the cusadmin/highspeed combo and it's not working. Thanks!

I opened a ticket on 28-June to go from the wimpy 2GB mailbox to the 25GB touted in the account pages. It's been over 11 days, and I still don't think it's been done (1st tier support said today THursday would be the day it would get finished by). Is there anyone who can look at this account (martin

I just got my buisness class internet setup, However I need to access my modem via 10.1.10.1/ however I was given no username and password for this, and it does not seem to be the one to login to the comcast buisness site. Any help would be great!

As of the past week, it has been impossible for anyone to upload any large file to YouTube. With these uploads we are getting estimates of up to 1900 minutes. I understand that it takes a long time to upload video files (especially in HD), however this just seems ridiculous for a 7GB file. I current

Can't enter phone numbers for call blocking. When trying to open to enter numbers, get this: callerNumber does not match regular expression pattern Temporarily unavailable Sure has been temporarily unavailable for a LONG time. Also, when trying to go to the Manage page to enter the call blocking det

Updated to Yosemite a few weeks ago and everything has been running fine. Friday afternoon stopped being able to send emails (receiving no problem) Checked SMTP settings on all computers set to the exact same thing, all having same problem. Currently set up with smtp.w14a.comcast.net 587 SSL Connect

I purchased my cisco linksys DPC3008 MODEM from Amazon in 2014. I switched from residential to business. From the 1st day the comcast tech told me that Comcast had my modem as a leased modem. He called and tried to fix the issue but said I would need to provide proof that the modem is my modem. I pr

Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

I have been experiencing intermittant packet loss and latency issues over the past 2 weeks. Here are some trace snippets to help narrow down the issue. http://i.imgur.com/NkMgk.png http://i.imgur.com/6qZN4.png Gateway info: http://i.imgur.com/vhyHM.png http://i.imgur.com/M866q.png

Over the last week my business has been seriously affected by intermittent connectivity problems. On three occasions service techs have come out to our building and found that the signal on our line is too high. On each occasion the tech has changed a splitter on the line to our modem. This helps fo

Our business modem with built-in 2.5 and 5GHZ wireless has connectivity issues for systems that cannot connect to the 5GHZ. The 2.4GHZ has problems and often drops connectivity whereas the 5GHZ systems do not experience this problem. Solutions?