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Thursday, March 26th, 2015 8:00 AM

Online bill pay - past due with automatic payment active

My bill is past due but I set it up for automatic bill pay.


I just got into my account. If automatic payment is ON, then why is it past due?



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1.4K Messages

9 years ago

Hello BillWilken and welcome,


It usually takes betwwen 4 - 6 weeks for Comcast auto-pay to become activated from the day your turn it on. After it becomes active you should always have your payment paid in time until the CC expires, of course.


Hope this helps you out.