
Connectivity
Connectivity and managing Your Comcast Business network
New Member
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1 Message
Sunday, August 19th, 2012
Ongoing Packet Loss / Latency issues
I have been experiencing intermittant packet loss and latency issues over the past 2 weeks. Here are some trace snippets to help narrow down the issue.
Gateway info:
Question
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Updated
13 years ago
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Comcast_Jon
Administrator
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1.5K Messages
13 years ago
Hello jacobl,
Welcome to the forum. Based on your data, you will need a tech call to resolve the connectivity issue.
Send me a pm (private message) with the following information to set up a tech call.
Name
Account Number
Business Hours of Operation: (preferred time of the t/c)
Contact Number
Thank You
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