No calls in or out, "All Circuits are busy now, please try again later."

Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

Responses

Accepted Solution

Fireranger

New Member

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5 Messages

11 years ago

message from comcast

Comcast_Jon

Community Manager

Posts: 751

Registered: ‎05-04-2012

Re: Phones will not call out no one can call in!!

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‎05-22-2014 04:51 PM

To all our community members,

Thank you all for bringing this to our attention.

At this time we are experiencing a major outage event that is affecting multiple markets.

Our product engineers are engaged and actively working to address this issue.

Please check back for update.

We do apologize and thank you all for your patience in this matter

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Peopledesign

New Member

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1 Message

11 years ago

Us too!

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Ricks3665

New Member

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4 Messages

11 years ago

Same here in Elizabeth Pa. Pizza shop+Comcast= no business

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gregsauto634

New Member

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1 Message

11 years ago

The same thing is happening to us here in Nashville. No one can call in - we can't call out. Tried called Tech/Customer Support it went to a busy signal. Our customers are not going to be happy when they can't get in touch with us!

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pjkennedy

New Member

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5 Messages

11 years ago

Our phones started working about 3:45 Chicago time. Hope you gets yours soon.

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jd3

New Member

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1 Message

11 years ago

Same here in Tuscaloosa, AL.

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Comcast_Jon

Administrator

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1.5K Messages

11 years ago

To all our community members,

We once again apologize for the service disruption this outage may have caused for you and your business.

Our network engineers immediately escalated the situation internally, and resolution involved a cross-disciplined approach to isolating the network elements in conjunction with all our platform partners.

If you are experiencing any service issues, please first try to restart your voice services modem (EMTA).

Thank you all for your patience in this matter.

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