This tier was recently added to the business.comcast.com "Internet Plans & Pricing" page, but i've gotten conflicting reports on whether it's available in my current area (ZIP 37013). I'd like to upgrade to it if i could, any way to check if it's available?

I can't get a chromecast to connect to the 2.4 GHz signal of my new Cisco DPC3939B Router. I've tried tweaking various settings but still no luck. Google mentions that 'AP Isolation Mode' needs to be disabled on dual-band routers but I don't see a setting for this in the admin util. Any ideas on how

Subject line says it all, thanks 🙂

for the past two weeks we have not been getting the speed we are paying for. we are getting 6 down and 1 up. also, i guess there is some ipv6 trial that we missed out on but i noticed that the cable modem we are renting from comcast doesn't support ipv6 so i was wondering how to go about getting one

I've read the specs for this modem from Cisco, under 'Voice', it lists a SIP proxy. Here it is: Product Specifications Specification Description Voice Call signaling protocol ● Packet Cable 2.0Basic configuration (per line) ● SIP signaling port (local receive and source port)● SIP registrar● SIP pro

Hello. I have been searching for quite a while to try to find a copy of the contract for my account or, at the very least, when the contract end date is. Could somebody please assist me in finding this information?

In the past I have had Comcast Residential service. Residential had (has?) a webpage where I could see my call history, both incoming and outgoing, and access voicemail messages (including listening and deleting). When I first signed up for Business Class service I had been told that these abilities

We recently called Comcast Business Sales to inquire about upgrading our existing Comcast Business phone service to Comcast Business VoiceEdge Select. We were told that they currently can not port exiting Comcast phone numbers over to VoiceEdge Select. Sales rep indicated that it's being worked on b

Are there parental controls available for business internet users and, if so, how do I get to them to activate them?

I need to have a PTR record created for my email server as follows: * Removed Customer Information * It would be great if this could be done ASAP, so any help would be appreciated. Thanks, DLO for RJ

Looking for a support staff who knows what rDNS is. I got 13 static ip address the other day and spent 5 phone calls 30-60 minutes each talking to some accent support staff who's trying really hard to undertand what rDNS is. They kept say you need to call your domain provider to set that up. Another

SMC gateway unable to log in at http://10.1.10.1

I recently moved locations and relocated my Business Class service. I'm using the same wireless router and cables as with my old install, but the tech installed a new SMCD3G gateway (hardware v1.01 / firmware v3.1.6.54). My setup: - 1 static IP which is assigned to a wireless router (or a directly c

I've just had business cable installed at home for teleworking purposes. The modem model is SMCD3G. I was dismayed to find there is an unencrypted SSID broadcast by my device. I was even more dismayed to find that I cannot disable it nor can I disable the broadcasting of my installation location and

I would like to setup an alias that is able to receive from the alias name into two current user emails. The two users need to send from this address as well. My question is can this be accomplished via aliases or I am better off setting up a new email box? If I set it up as a new email account, can

I am now taking this to writing so i have proof of reaching out for assistance because my countless calls have apparently no value. On September 9th Irma hit and obviously i had lost connectivity at that point. I gave Comcast a week to restore service before calling. As of the following week i still

My new comcast business gateway seems like its bored. It's pining my pop3 server once every minute. When I login to the firewal the option to Disable Gateway Smart Packet Detection it is not available to me. excerpt from pop3 log:

We are a new customer and I'm trying to transfer our domain to Comcast. I added the CNAME entry with our old provider and that progressed us to step 3 (Verify Ownership) in the process. Is there something I need to do to complete step 3?.... I have gone through and clicked on "Verify Ownership" a fe

I use the above to send email from my home computer to my work computer via my work account. For the past week now I have been unable to send email from my home machine. This is working fine while at work. Both my home machine and my work machine are on the comcast network, the only difference is th

I requested a permanent disconnect back in June 3 (Ticket#CR373332335) and was told I will be responsible to pay the service 60 days after the request date. As I have understood it, I am responsible to pay until 08/03. My last payment, which had been applied to my account, was for the period 07/27-0