I've just had business cable installed at home for teleworking purposes. The modem model is SMCD3G. I was dismayed to find there is an unencrypted SSID broadcast by my device. I was even more dismayed to find that I cannot disable it nor can I disable the broadcasting of my installation location and

Our auto attendant after hours greeting has the option to press 1 and be connected to one of our 24/7 service techs...which is a great option but we rotate our 24/7 service techs weekly and I have not been able to find a way to schedule this ahead of time which means I have to remember to go in ever

This issue came up in provious discussion and claims to have been resolved. Not true! Customer service doesn’t seem to have a permanent solution for it so I bring it back: When my router was set up, I could see the list of all connected devices on the router webpages (http://10.1.10.1) and can manag

Continuing a question I started elsewhere under "Wifi" this week (and thank you for advice I received there). I figured out most, but not all, things to do for Static IP + 3939B + RV325 VPN device. My LAN-side devices connected to RV325 now have outbound connectivity to Internet. I am still trying t

I've had to reset my modem and need to have my PTR's reset

Want to use Remote Web Access to gain access to server running SBS 2011 Essentials. Can't seem to get past the SMC8014. There is a set-up wizard for routers in SBS but seems to only work with more generic routers (like those with UPnP). Is there a guide that will help me set up this router for Remot

Is comcast ever going to offer ON DEMAND at no charge to everyone??

Good morning, I would like to request a PTR for a static IP address. Thank you.

Can I get somebody to please delegate the rDNS lookup for our /29 block -- We want to send the reverse requests to NS0.DNSMADEEASY.COM (primary) and NS1.DNSMADEEASY.COM (secondary). When the block's been delegated, would you be so kind as to tell me which notation you've used for the reverse lookup

SMC gateway unable to log in at http://10.1.10.1

Hello, I noticed that one of my servers on my external static IP is constantly being bombarded with DDoS attacks. As soon as I take that server offline, the attacks stop and I can then connect to the internet successfully again. Becuase of this, I decided that I am going to get a 3rd party firewall

Comcast has all day to fix this issue. And, it is still not correct. That is unacceptable. Comcast are you going to pay my employees that sat around all day with no phones and not being able to do business?

Here is an output from mtx running on my server pointed back at my business connection. As you can see the los angeles connection is showing almost 90% packet loss over close to 1200 packet tests. This is completely unacceptable and has been happening for a few days. Packets Pings Host Loss% Snt Las

Dear Comcast Business Support, I recently moved to a new home that does not currently offer Comcast Business Internet in my area. I need to cancel my business class service, but after reading through all of the horror stories here on the forums, I'm left disinterested in calling the "customer servic

Hi, I am in need to setup VPN for my business and have not been successful at PPTP passthrough in the cable modem. Have called Aries for possible comcast compatible model numbers with PTPP, wifk and voice. i was told that they have models, but non support both PTPP and voice together. Does anyone ha

The Attach tool (paper clip) does nothing in OWA, public or private site, Chrome or IE, Win7. The Light OWA works fine. Worked fine last week - and I've taken NO updates in Windows or Chrome. Anyone else with this today?

Hello Comcast Support, I would like to discuss with someone either over email or private message, if thats possible, getting my comcast PTR record for my static ip updated with my proper domain. I have a domain via google domains and I believe that I have google's domain records setup properly, howe

I would like to take control of my extra domain name and transfer it to another registrar. How/where do I do that? Thanks for your help, Judy

I have had more outages than I can remember so I've started tracking them with UptimeRobot (https://status.chrisshort.net/788638365). It shows every outage I've had since shortly after the outages began. I've had three different techs come and clear the house of any possible issues and have replaced

oreded a speed upgrade, signed paperwork, still stuck at same ol 75/15... help?