Hi there, We are facing a very strange problem when accessing a remote site CCTV DVR. When we connect that particular DVR from our office (using Comcast Business), we cannot see or load the remote DVR on to the CMS (central monitoring server), the system says "device is offline". Initially we though

We have three laptops and a Business Class email account with two mailboxes. We have been told that we can receive/send emails from both mailboxes on each laptop so the three users see the same emails, etc. It just isn't happening and the individually laptops can sometimes receive, may not receive,

http://stage.results.speedtest.comcast.net/result/249568082.png What to do?

I would like a couple of PTR's set up on my comcast /29. I have the A records in. Who gets the pm? Thanks!

I pay for business class. Yet I've been up all night dealing with a technical issue regarding a client's business.... and on the hour, every hour, my service is interrupted. My PC VPN connection drops and VOIP drops for about 5 minutes and then comes back up. A visit to my equipment closet appears t

Hello, I was wondering if it were possible to have two modems for my internet? For two different rooms.

Please reset the password for our modem. Thank you!

I created a website with Moonfruit and as a result got a domain registered with Gandi.net. I would like to transfer the domain registration to Comcast while still retaining the Moonfruit site. I also need to make sure that there isn't any downtime on our email which is handled through Office 365 cur

I have logged into my sharepoint after my account upgrade, and my account now lists "Access Denied" when attempting to sign in. My other user can sign in and view. Please help.

Hello, I posted this as a reply to a similar message, but got no response after two days, so I'm creating a new thread for it. For the last several weeks at various times throughout the day, the entire network connection drops for up to five minutes or so at a time. Incredibly frustrating and border

Hello, Is it possible to use the Surfboard SB6141 modem with comcast biz (deluxe 100 plus), assuming i handle all the routing and IP business with a linux router behind it (i do have 5 static IPs). I currently have the default SMC gateway. Thanks in advance ! p

In 2020 I contracted with Comcast for a package called Business Internet 500, and I have been able to use my own modem (a Netgear CM1000) for Internet service (no other services). As the contract was nearing expiration, I called and spoke with a sales representative. He told me that Comcast Business

Is comcast ever going to offer ON DEMAND at no charge to everyone??

Hi all, I just noticed that my cable moden have 8080 and 8181 port open. The 8080 port is a web service which shows a login page. The page looks like the internal gateway login page, except my username/password doesn't work. Can someone please explain to me what's the EXTERNAL login page's username/

Hi apparentely someone thought it would be great to change the cusadmin password and not let IT know.. Could you please reset our password. Thanks so much!

my SMTP server is not resolving to my host name but to .....-panjde.hfc.comcastbusiness.net. How can I get this changed?

I was checking my account and just found out $99.95 for a Tech Visit because Comcast business phone service is unreliable. Long story short: I couldn’t remember exact date the phone is out of service now. It happens on one of Thursday afternoon in February. All my incoming call and outgoing call is

I am trying to add a new device on one of our static IP addresses but I am unable to reach it from the internet. From other hosts on our /28 I am able to reach the server, but not externally. I have tried two IP addresses and have confirmed the netmask / gateway configuration is corrrect. I seem to

Just made the switch from Verizon DSL to Comcast Hig Speed. Everything went without a hitch, only thing we still need to do is setup the Reverse DNS for our new IP Address. I spoke with the tech who set us up and he directed me to the forums for the quickest response. Our Comcast Acct Number is ____

The last couple of weeks we have had intermittent internet drops. Just mid day the internet will go down from 10-15 seconds to several hours. Resetting modem as mixed results, sometimes it fixes instantly other times like today had no effect for over 15 minutes. Particularly troubling is we run our