I read in the forum:"If you want to use ‘true bridge mode’, please note the following characteristics of devices in bridge mode:Does not have router capabilities or support LAN DHCPCannot have a fixed Static IP assignment"-- Comcast_John 12-15-2014And other posts stated that only Comcast Support cou

Hi All, I am unable to get to the website www.themunicenter.com from my subnet and a customer of mine who is also on Comcast is also unable to get to it.  However, other customers of mine who are on different ISPs like Frontier have no difficulty accessing it. My customer opened a trouble ticket cr5

Our TV, internet, and phone is constantly going out.  Third time in a week.  It has been out for about 6 hours.  We can't get the work done as all communication is cut off!  Who can I complain too? They keep saying it will be fixed by a certain hour, then raise the hours past that.  It is frustratin

Does anybody know how to put the Netgear CG3000DCR in Bridge Mode?I have dynamic address from Comcast.I would like to use my own Asus router and DDNS service and DDNS will not work with " A multiple NAT enviroment." Comcast is no help with this problem even though one of their techs told me it would

Hi, comcast is filtering traffic to the smb ports on my network, particularly tcp:443 and tcp:139.  (confirmed with a tcp traceroute) Could that filter please be removed?  In fact, if there are any additional filters being applied to my /28 subnet, could they also be removed? thank you kindly!

I switched to a customer-owned modem last week and tried to return the modem to the Comcast service center that's a few minutes away from where I work. The guy I spoke with there said that they couldn't accept the return because I lived in a different area and I had to return it to a service center

Where on the Web site does it tell you what address to mail your payment to? I just got my first bill and it came via e-mail, which is fine, and I'm not interested in auto-pay nor in paying online. So where does it tell me the address to mail a check to?

I have our Exchange server setup and configured. However, when I do a mxlookup I am receiving a {No A Record} message for the IP address.I believe I need to have Comcast setup an A Record pointing to our gateway in order to finish this up. If I could get some clarification and help with this issue,

Hello I suppose this is a longshot, but I had a Netgear AC1900 gateway that I picked up early last year when I was on the residential services - however due to my working from home and extremely high traffic - I needed to convert my account to a business account... So prior to - I was running this m

IPv6 address space translates to rougly 47,000 unique IPv6 addresses per square foot on the face of the Earth.  And Comcast is proudly announcing 25% of its customers have been migrated to IPv6.    And so, WHY is Comcast lamely defaulting my business-class internet service connection to a *single* I

Hi, I need help and business phone support has lost their minds, so I hope an admin on the forum can help! We have a normal 10/50 business service with 5 static IP's.  When we plug a server into the modem with one of the static IP's pre-assigned, then that works fine.  When we plug a device into one

I have been having connectivity issues since the cold weather started. So, I thought maybe there's a issue with the line out to the pole behind our location and called to see if someone could come out to check to make sure there's not an issue with the Comcast line itself. I just spoke with a Custom

After two and a half months we still have the same problem (every single day): intermittent down/up connections, sometimes 6 times per day, or 36 times per day like yesterday 1/7/2019. My business relies on Comcast to get my profits, besides Comcast is wasting a lot of money sending every week( four

My organization has a Comcast business internet account that is critical to our operations. If the service goes down, is there a gaurantee as to how quickly service will be restored?

Does Comcast's "best effort" include backup power at their business nodes? When my electricity goes out, so does Comcast.  I opened CR 384449888 over a week ago to find out whether this to be expected from their service.  I haven't received a response yet.  I tried following up by voice tonight, but

Hey can any one tell me why my bill fluctuates slightly.  When I first joined comcast about 1.5 years ago my bill was 99 bucks then it went up to around 104 bucks now I just got the latest bill and its back to 99 bucks !!  Of course I can just login and see the past bills under the past bills sectio

Comcast installed our Business WiFi yesterday.  We are a condominium building and use Comcast for our "common area" telephone, CATV and Internet.  I have two questions related to Comcast Business WiFi: 1.  The technician only setup one hotspot, and that hotspot is the "private" business WiFi hotspot

Our modem is dropping connection, the logs are below. Can someone please help? MAybe we need to swap this modem out? We've had this issue since we moved to this location. We rebooted the modem which caused the power failure notice today, but last time we did not and both times we were down for 5-10

I have Comcast business class and I'm connecting to wifi routers to the cable modem. I have the airport time capsule hooked up directly to the modem and an edgewater 250 connected to the LAN off of that. I have 10 wifi phones running off of the edgewater & computers only on the time capsule. Should