Where can I find replacment music for on hold music and how do I change it. I have tried to change the music to something I have loaded on my computer but it gives me an error message of .wav file using 8kHz, mono, 8bit, mu-law settings with a maximum size of 5MB.

I received an authorization code from my provider so that I can change my domain name over to comcast but cannot find a place to put the authorization code. Can you help me?

So I can see back on 5-4-12 Comcast wrote “On Demand is not currently part of Business Class TV service regardless of the package you are subscribed to". It has been over 2 years since that post. I have a business that has tried to use your local on demand service or any service but to no avail. If

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I d

I had my call forwarding set to roll over to my cell phone. After some time, I went online to the Dashboard and turned it off. All calls still roll over to my cell phone and continue to do so, even though the Dashboard shows Call Forwarding as "Off." Any ideas?

How do I get Comcast to replace SMC8014WG, it keeps coming up with can't access memory, need to unplug and plug in twice a day

I have looked and looked and followed the directions in this forum regarding turning off the xfinitywifi hotspot...and there is no option for me to "manage xfinity wifi hotspot" or anything under my Account>Services>Internet menu. Please advise how to have this removed. It is causing a mess at our s

Last week my business internet service was down for two days. I also had to endure waiting around the first day for the appointment and they never showed up!!! I called in and they said the call was never scheduled!!!! I was told by a rep on the phone that the problem was due to a bad node & my serv

Dear person: Our credit card machine and both phone lines were down on Cyber Friday for most of that day. That really cut our sales down about 50%. We have to turned down so many customers who do not have cash to purchase at our Hardware store. Therefore, will you consider to give us some credit on

Since the SMCs had IPv6 disabled, I swapped for the DPC3941B, as suggested in the thread "IPv6 Firmware Rollback on SMCD3GCCR". Sadly, the DPC3941B is not getting any WAN side IPv6 address, nor is it replying to router solicitations or DHCPv6 requests. Using the diagnostic tools on the cable modem i

Several of my users have had this happen many times and it's quite irritating. For example, many of the users went home last night and every singel one didn't have any unheard messages. When they arrived to work this morning, they all of a sudden had several missed messages from the previous day or

A brief summary: In September 2013 I tried to have two comcast phone lines moved to my new office. Same city, same zip code, same horrible phone company. I was told that I would have to have two new phone lines installed (installation fee of $59.90). In addition, I have had to carry four lines for t

Comcast, Will you please provide where any service agreements which state that a Comcast Business customer can have PTR records but not PTR delegation (per RFC2317)? Thank you.

Today I'm experiencing a drop packet rate of 28%. This makes our internet phone barely usable; slow loading of emails and some web sites that wil not connect. Comcast says will be fixed today. I need a fix now.

Here is an output from mtx running on my server pointed back at my business connection. As you can see the los angeles connection is showing almost 90% packet loss over close to 1200 packet tests. This is completely unacceptable and has been happening for a few days. Packets Pings Host Loss% Snt Las

When we get VM's and delete them through the portal, the message light indicator on our phones stays on. It requires us to log on to our VM on our phone, go to the box (which is empty) and then hang up and teh message light indicator will shut off. Is there a way to get teh message light indicator t

I need to have a PTR record created for my email server as follows: * Removed Customer Information * It would be great if this could be done ASAP, so any help would be appreciated. Thanks, DLO for RJ

I'm unable to sign on to the comcast web page (billing, forums, etc.) from the site with the Comcast internet service. I've tried multiple computers and different browsers, and they all end up with errors saying they couldn't connect to oauth.xfinity.com or login.xfinity.com. If I'm at a different s

Good day, Comcast's field tech just finished replacing our gateway, and porting our primary phone line over to it. With that said, I trust the "backup" battery in the new gateway about as far as I can throw my minivan. With this in mind: I'd like to power the gateway from our in-house battery plant,

Just found this forum while researching the issue we're having with the constant