I saw that the Orbi by Netgear AC2200 was not on the list of compatible devices with Business acct. in Feb 2019. Has the device been added to the list of compatible devices yet? I need parental controls!!

How do I request creation of rDNS PTR records for my domain (It's not hosted by Comcast)

Not removing my unreturned equipment fee just makes my case easier. Facebook chat agent told me we added that fee on the day service was disconnected and will be reversed on the next billing cycle. So I have to pay it and wait for a refund? What other company on the planet does that? Comcast has no

We have 3 seperate phone numbers being routed to the same Polycom phone. Is there a way to have a different ring depending on which number the caller is calling? That way we know how to respond to any inquiries made because we know which company they are calling.

How do I add or register additional business accounts to my online profile?

Every since I transferred my number to Comcast Business, I have been received unwanted commercial and political calls to the extreme. I nver had this problem before. Also I get more mail ads. I know it is from Comcast becasuse they had my company name wrong and it took 6 months or more to get the na

I set our business account up for e-billing. For some reason the website is not offering a link to print my current bill. I have been able to print my bill in the past. I am currently not able to do so and need to have a printed copy of the bill for our business records.

I have been trying to cancel the business service in my office for the last week. I have called 4 times on 4 different days. Every time I reach someone at Comcast, they say that the Disconnection Specialists (or whatever they are called) are all busy but that someone will call me back. No one has re

We have a Comcast modem / router (Cisco DPC3941B, 4 port, DOCSIS 3.0) and on the LAN side, a 24 port 10/100 netgear switch. Everything works great. We went to upgrade the swich to a Ntegear 100/1000 switch. I plugged everything in and the LAN side seems to connect fine, but the Comcast modem doesn't

I've been trying for going on 4 weeks now to get IPv6 reverse DNS (aka PTR records) set up and am getting nowhere. Could someone please help me out here. Calling support didn't help. Front line support doesn't know IPv6 from cumquats and when they escalated it it got bounced as "herp derp we don't h

Currently experiencing page on all Comcast services.

I'd like to SNMP monitoring my business cable modem (just via the LAN interface), is there a way to turn on SNMP read?

We have an office with a comcast business cable connection and can no longer reach an important website. Here is the trace route of the situation. Tracing route to www.agentachieve.com [69.87.62.104] over a maximum of 30 hops: 1 * * * Request timed out. 2 10 ms 9 ms 10 ms te-5-1-ur01.scituate.ma.bos

Ok serriously, I cant get through your lines, there is no Email support page? and no online chat avaialbale to fix my problem. My bill is paid, I have the recipt, but the charge is still on the site 7 day later, and then on the phone the automated system says its actually 100$ HIGHER than the inital

My circuit went out yesterday and after extensive troubleshooting on my end I called in and opened up a CR# on it. Today I was informed there's a larger issue affecting the NetGear CG3000DCR devices on the network. Master CR # CR401099505. Is anyone else having issues? Are any of the Comcast employe

Hi, I need to have my modem setup in true-bridge mode. I have an SMC D3G, and no static IP. (similar to: http://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/Support-request-true-bridge-mode/m-p/26730#U26730 )

Could you please assist us in updating the PTR for our static IP address?

Thank you

I use google domains for all my servers and services. I would like to run a small webserver from home, so i wouldn't like to purchase a static IP. I want to setup dyndns, well, google domains does support this quite well, and i thought that our gateway would as well, but i was mistaken. Google Domai

Hello, Is it possible to use the Surfboard SB6141 modem with comcast biz (deluxe 100 plus), assuming i handle all the routing and IP business with a linux router behind it (i do have 5 static IPs). I currently have the default SMC gateway. Thanks in advance ! p