I would like to setup PTR for my mail server. Any help is greatly appreciate!! Mark

I am constantly getting the below issue popping up and causing temporary disconnection to the internet: "Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address [...]. The following error occurred: 0x79. Your computer will continue to

We need to access the Admin Tool but whoever set it up changed the default password and didn't document it. How do I go about resetting it?

I've noticed over the last week or two that the amount of SPAM that makes it through the Comcast spam filter has once again increased dramatically. I am receiving at least 20-30 SPAM emails and phishing attempts every 24 hours. I've double-checked my SPAM filter settings in the Comcast email control

I have been using a tool to find all of my IP addresses and I am finding more ip's than I am using localy. when I do a tracert of one of the IPs, I am getting the following info (my IP's have been removed) yes - i am using private ip address space. Tracing route to xxx.xxx.xxx.xxx over a maximum of

i have one (free) custom domain with my business class account used for email. I have received notifications that it expires on Apri 24, 2013. Does Comcast take care of the renewal or will I have to. Please advise. Thank you.

Dear person: Our credit card machine and both phone lines were down on Cyber Friday for most of that day. That really cut our sales down about 50%. We have to turned down so many customers who do not have cash to purchase at our Hardware store. Therefore, will you consider to give us some credit on

Just wondering what, if any, plans Comcast has for business class internet accounts using speeds slower than 25MBs now that the FCC has determined anything slower than 25MBs is not high speed internet.

I opened a ticket 3 days ago for a 'bring my own domain' request that has been 'stuck' with a processing status for nearly two weeks. Of course I got the normal it will be up to 48 hours until someone from Tier 2 will get back to you. Finally a Tier 2 rep got back to me day before yesterday... He kn

One of my coworkers reported that whenever he sends an email to a new vendor he gets an undeliverable stating "The e-mail address you entered couldn't be found..." listing the error in the subject line. Everything works from his personal Gmail account. He forwarded me an email from his Gmail account

I'm having the same issue. Were you able to resolve? thanks Rob

Hello, can anyone please help me? I have a constant issue when using Outlook with my comcast business email. It constantly gets hung up while sending/receiving and it is a real problem. Oftentimes after I send an email it does a send/receive and it hangs up and freezes so I have to force close Outlo

Does anyone know how to redirect incoming ports to a different internal port? The Port Forwarding configuration screen on this modem only lets me forward incoming packets to the same port on a different internal IP. Port Triggering seems promising, allowing me to specify a trigger port and a target

New business service on Friday. We got the print out from the install tech that listed our new public IP and other settings... they weren't working so I went to whatismyip.com and found out the real IP address we were assigned. Ends up not being a static. Today is now Tuesday - the modem went throug

My Samsung Galaxy S3 has been successflyy synching with my company's Exchange server hosted by Comcast for more than a year. Yesterday it suddenly will not sync anymore. Disgnostics - All server settings are correct, auto sync is on, iPad synchs, can view Exchange email/calendar on web on S3, popped

How do I add or register additional business accounts to my online profile?

One of our users is reporting that all calls are going straight to VM on both their desk phone and their VoiceEdge desktop/mobile app. There is no ring at all. Call history in https://business.comcast.com/voice/bve/users/detail shows 'Missed Calls' for the user. Can I get in touch with Comcast Suppo

I have not been able to determine how to configure a firewall for IPv6 with Comcast Ethernet Dedicated Internet. I can't seem to find a useful guide. How does this normally work? I've been told by tech support that I should have a /126 for a point-to-point subnet and a /48 for my own use, which woul

Hello world - New lines installed and for some reason while the first line rings and calls can be answered as normal, when a 2nd call into our single line comes in, I do not hear a call-waiting beep or tone so I called in my self on two phones and realized that those 2nd call's are being dropped. Is

My 5 phone lines have been down for almost five hours now. I was given a credit number by a CSR today. I can't even calculate how much this cost my business until I find out who may have been forced to the competition. I need a call from one of you at Comcast when this is settled to figure out wheth