We recently became Comcast Voice Edge customers. Today I am working in my home office. I have the My Account App where my cell phone is turned on as the phone I want to ring/receive calls when my office dials my extension. However, so far they have tried to transfer calls about ten times today. Once

This might be a silly question, but does one’s ISP affect mail delivery/blacklisting, or just the mail server? We use Office 365 (Exchange Online) for mail, which is not on any blacklist. However, we use Comcast Business for internet, and our dynamic ip is currently showing up on a few blacklists. W

http://stage.results.speedtest.comcast.net/result/249568082.png What to do?

We have three laptops and a Business Class email account with two mailboxes. We have been told that we can receive/send emails from both mailboxes on each laptop so the three users see the same emails, etc. It just isn't happening and the individually laptops can sometimes receive, may not receive,

I would like a couple of PTR's set up on my comcast /29. I have the A records in. Who gets the pm? Thanks!

I just spent an hour on the phone with customer service and they were unable to fix our problem (I believe our modem may have reached the end of its service life). I am greatly disturbed that as an existing customer we are required to go to the local Comcast office to get a new modem ourselves. This

I need some help. I have a comcast gateway TG862G I also have a netgear R6300. I called comcast support to put my gateway in bridge mode because I want to be able to control my network through my netgear and port forward etc. What am i doing wrong? I need to open port 500 on my netgear (and it is op

How would I go about disabling the Xfinity WiFi? I've looked through the modem settings and there is nothing that allows me to do that.

My email is only allowing me to attach a file as large as a 7 page PDF file. How can I attach larger files to my email?

I'm trying to connect a VPN between two sites. I have to Internet providers. Everyhing works correctly with provider 1. When I change to Comcast the circuit and attempt the same connection, the VPN fails to connect. I have tested this with the Comcast Gateway Firewall wide open. Does anyone know if

Our customer (5 static IP block) had his modem replaced with a new Cisco Business Class Gateway. Our setup is Comcast Device (passing through traffic)--> RV082(WAN IP has one of the 5 statics). Before, we had an SMC device, and the RV082 could accept PPTP VPN traffic (port 1723) through the SMC with

Wouldn't bother you, but phone support currently disconnects when I try it. I am providing IT support for the client associated with this account, and need to reset the current password on the SMC router. The default is not being accepted, and it appears the password it was changed to is not listed

Seen few people have problems and I have been trying to make it work. So when I started my service with comcast 2008 they assigned "advernets.comcastbiz.net" as my primary user domain. I added advernets.com a few years back. I recently been trying to make some changes in my account but getting error

On our Comcast Cisco DPC3939B modem, we have several public IPs mapped 1-1 to LAN IPs for in-house servers. This worked well for over a year, until the last couple of weeks, when people connecting in from the internet started getting dropped or very slow connections (in one test, a 33 kb file took o

I successfully changed our password from the default (highspeed) and am now unable to log-in with the new password. I am sure I entered it correctly, but to double check, I reset the router (pressed the reset on the back panel) to default settings and repeated the process again. Any new password I a

We've been experiencing service disconnects with our service since Thursday. Dealing with Tier 1 support on this issue has been extremely frustrating because they can't see the problem from their end of the pipe -- everything "appears" normal. I have a Netgear CG3000DCR configured in a bridge model

I am seeing two different Wifi signals coming from my modem. One is named XFINITY and the other is xfinitywifi. Can you please turn them off?

Good Evening - I have Xfinity / Comcast Internet (Business-class) at my house and ran into an issue this weekend. When working on one of my own websites - guidesforit.com - I couldn't access it all of a sudden. I tried the following to resolve: - Different computers - Flushing DNS - Restarting gatew

Hi there, We are facing a very strange problem when accessing a remote site CCTV DVR. When we connect that particular DVR from our office (using Comcast Business), we cannot see or load the remote DVR on to the CMS (central monitoring server), the system says "device is offline". Initially we though

I've noticed over the last week or two that the amount of SPAM that makes it through the Comcast spam filter has once again increased dramatically. I am receiving at least 20-30 SPAM emails and phishing attempts every 24 hours. I've double-checked my SPAM filter settings in the Comcast email control