I am unable to log in. How do I reset the password to my SMC modem?

I'd like to have a reverse DNS entry created for one of my IP addresses. How do I make this request? Thanks

Hello. I have been searching for quite a while to try to find a copy of the contract for my account or, at the very least, when the contract end date is. Could somebody please assist me in finding this information?

Business support has stated that this is beyond Comcast purview. Posts here seem to indicate that we have to private message one the CC members here. Please help with this.

I have a Cisco DPC3939B router. I can not figure out how to broadcast a public WIFI that customers can access while also having a private WIFI for employees. Is this possible? The xfinity public broadcast is not helpful because not all of our customers have Comcast accounts.

My new comcast business gateway seems like its bored. It's pining my pop3 server once every minute. When I login to the firewal the option to Disable Gateway Smart Packet Detection it is not available to me. excerpt from pop3 log:

I purchased a set of refurbished laptops for 2 employees. They are apparently logging into Xfinity hotspots with the previous owner's credentials. Is there a way to re-set so the gateway page requests my Business Class credentials on these devices?

Ok serriously, I cant get through your lines, there is no Email support page? and no online chat avaialbale to fix my problem. My bill is paid, I have the recipt, but the charge is still on the site 7 day later, and then on the phone the automated system says its actually 100$ HIGHER than the inital

Hello, I'd like to update our rDNS records. Is there an online form to fill out or do I have to call support? Thank you! Chris

Hello Comcast Support, I would like to discuss with someone either over email or private message, if thats possible, getting my comcast PTR record for my static ip updated with my proper domain. I have a domain via google domains and I believe that I have google's domain records setup properly, howe

I just spent $90.00 on a new Motorola SurbBoard SB6141 modem so I can save $12.00 on my bill by not having to lease one from Comcast. I got it installed and called comcast to have it activated. It is working now but I still have a problem. I have 5 static IPs, When I spoke with support yesterday to

I need to a PTR record setup for our new service. Please let me know who to contact. Thanks,

It looks like I created two online accounts by mistake, this one (not associated to any business), and a second one (the actual one associated to my business). Since this one is not serving any purpose I would like to remove it. How do I do that? After extensive search I could not find any hint on h

After signing in to VoiceEdge on desktop it displays the message "Returning you to VoiceEdge" and spins endlessly. A previous thread said to message "Xfinity Support" but that's no longer a contact to send a message to it appears.

We recently became Comcast Voice Edge customers. Today I am working in my home office. I have the My Account App where my cell phone is turned on as the phone I want to ring/receive calls when my office dials my extension. However, so far they have tried to transfer calls about ten times today. Once

This might be a silly question, but does one’s ISP affect mail delivery/blacklisting, or just the mail server? We use Office 365 (Exchange Online) for mail, which is not on any blacklist. However, we use Comcast Business for internet, and our dynamic ip is currently showing up on a few blacklists. W

http://stage.results.speedtest.comcast.net/result/249568082.png What to do?

We have three laptops and a Business Class email account with two mailboxes. We have been told that we can receive/send emails from both mailboxes on each laptop so the three users see the same emails, etc. It just isn't happening and the individually laptops can sometimes receive, may not receive,

I would like a couple of PTR's set up on my comcast /29. I have the A records in. Who gets the pm? Thanks!

I just spent an hour on the phone with customer service and they were unable to fix our problem (I believe our modem may have reached the end of its service life). I am greatly disturbed that as an existing customer we are required to go to the local Comcast office to get a new modem ourselves. This