Comcast Business Support Community

Moving

After reading some of these messages regarding account cancellation, I am a bit terrified! In six weeks, I am moving to an area that does not offer comcast of any kind. Trust me, I was shocked. I have been a business class customer for over 10 years now and am wondering what kind of charges I wil

Here is my other post, maybe someone can give me some help on this. Ive not heard from anyone. I currently have business class at my current home as I run my business out of it. However, I am moving to a new apartment building that doesn’t have coa

Moving

After reading some of these messages regarding account cancellation, I am a bit terrified! In six weeks, I am moving to an area that does not offer comcast of any kind. Trust me, I was shocked. I have been a business class customer for over 10 years now and am wondering what kind of charges I wil

Thanks. I sent you a message.

Coaxial Cable vs Fiber (update)

I currently have business class at my current home as I run my business out of it. However, I am moving to a new apartment building that doesn’t have coaxial running through it. That’s truly the only kind I am used to. They only have fiber running through the building. From what I was told, they

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Moving

After reading some of these messages regarding account cancellation, I am a bit terrified! In six weeks, I am moving to an area that does not offer comcast of any kind. Trust me, I was shocked. I have been a business class customer for over 10 years now and am wondering what kind of charges I wil

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Business Class Contract

There is a possibility I might be moving to a new place. I just found out that the area doesnt have Comcast. If I am under a business class contract for another year, what happens when and if I do have to move? Thanks.

Thanks. I just got accepted into the new apt complex. I wont be moving until the end of April. Once I get the lease I will get my info together to send in and see.

Business Class Contract

There is a possibility I might be moving to a new place. I just found out that the area doesnt have Comcast. If I am under a business class contract for another year, what happens when and if I do have to move? Thanks.

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Equipment Concern (Wifi)

Ive had business class for a long time now. I decided to up grade my speed tier today from the 75mbps to the 250 mbps. I was told that my equipment would need to be upgraded and it looks like they are sending me a wifi gateway to use. I am not actually that keen on using wifi and I hear so many i

There was sort of a reset yesterday and I think the hotspot thing came back on. Can you please turn it off once more. Thanks.

Equipment Concern (Wifi)

Ive had business class for a long time now. I decided to up grade my speed tier today from the 75mbps to the 250 mbps. I was told that my equipment would need to be upgraded and it looks like they are sending me a wifi gateway to use. I am not actually that keen on using wifi and I hear so many i

Let me monitor it some more. I am hoping that everything worked itself out. I will let you know. Thanks again.

Equipment Concern (Wifi)

Ive had business class for a long time now. I decided to up grade my speed tier today from the 75mbps to the 250 mbps. I was told that my equipment would need to be upgraded and it looks like they are sending me a wifi gateway to use. I am not actually that keen on using wifi and I hear so many i

It happened around 7:30 ish PM and stayed that way to almost midnight. Now, last night, so far, the speed drop was minimal. I am hoping that the stopping of the hotspot helped. I will keep an eye on it though.

unable to disable xfinity hotspot

Hi, I am attempting to have the xfinity hotspot disabled however I am not able to do so via the account. I have also contacted support and been told that the hotspot has been disabled however it continues to broadcast the xfinity wifi. I need assistance ASAP ThanksNIck

That was all I needed. Thanks