Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (1.3K)
@willbail Sorry ot hear that you are having trouble connecting to a VPN. We can look into this with you, if you could please send a direct message with your name and complete service address we can assist. To send a "Direct Message" to Xfinity Supp
VPN Connection fails
I have a Meraki MX65 Firewall that I am unable to establish a VPN connection to. I am not certain if my Comcast Modem is configured in the proper way and need some assistance to verify the proper configuration is in place. I have a static internet address.
Question
Accepted Solution
For SSH to work on a Linux machine behind a NAT router, you will need to port forward TCP port 22 to the internal LAN IP address of your Linux machine (in your case 10.1.10.135), and to connect to it from other locations on the internet you will need
Remote access to a linux computer through Comcast Business Gateway
I have set up a new linux computer behind a comcast business gateway. I have a static IP adress, 75.XXX.YY.254. Port forwarding is enabled to the ip address of the computer, 10.1.10.135. With my previous computer this setup enabled me to log in remotely using ssh. Now, when I try to log in, i get th
Question
Business Comcast Internet Up ad Down all day - Braintree, Mass.
Service today has been up and down all day. Works fine for 2+ hrs, then users get knocked off VPN. I have had users get knocked off 3x today, 9:30a, 11:15a, 1:15p edt. Any update on when service will be restored completed. There was an update at 9:30 on ismyserivcedown.com, but nothing since.
Question
•
Connectivity
Michele, First and foremost, thanks for taking the time to reply, but a couple of things: The link in your reply is broken; you have a period at the end of the anchor tag If I manually adjust your link and go to that page,
Custom DNS on DPC3941B
It seems like no matter what values I put into the Primary and Secondary IPv6 DNS values on the DPC3941B, the LAN Status page always lists 2001:558:feed::1 and IPv6 clients are autoconfigured for 2001:558:feed::1 and 2001:558:feed::2. How do I use my own DNS servers?
Question
Voice Mail Zero Out Option
Along with Voice Mail to Email, VoiceEdge offers a voice mail “0” out option. If this feature is enabled, any incoming caller that is connecting to a voice mail box, can select 0 on their key pad, and be routed to an alternate number. This feature can be configured using the Telephony Toolbar or the
Question
•
Business VoiceEdge ®
Update, today is my first time with extended use of the service for tele-comuting. I am frequently loosing connectivity with my sessions to servers at work over VPN. This morning speedtests shows my connection at aroun 6Mbps although right now the ba
low download speed
I've been consistently getting 16Mbits/s download speeds and it dropped to 2Mbits/s very recently (in the last couple of days). My upload is pretty decent though (faster than download, at ~5Mbits/s). I've rebooted the router multiple times with no luck. http://stage.results.speedtest.comcast.net/res
Question
Thanks for visiting our Comcast Business Support Forums, DonC1967. I apologize to hear about your experience with us. I'd like to help with your questions regarding your VPN. Please, send me a private message with your full name and phone number. I'l
L2TP/IPSEC appear to be blocked
Well, I just had my first poor experience with Comcast Business phone support to the point where I was hung up on so I'll try to pose my question here. I am a long time user of the comcast service and SMC gateway device from them and I have multiple port forward rules set up, smtp, www, pptp, etc. T
Question
Can't add a static route in tec cg4131com
I am having a problem on a tec cg4131com. Every time I enter information on the static route screen, I get the error "Failed. Please try again later, Gateway IP must be reachable. Netmask must match route address". it doesn't matter what is entered, the same message is displayed. The destination ip
Question
•
Equipment
I use sonic wall routers behind the comcast gateways to set up thje vpn.s you need to manually assign one of your external ip addresses to the outside interface of your netgear router. On the comcast gateway you need to go in to the firewall tab a
Connect 2 Offices
We have Comcast Business service at two of our locations. I would like to establish a VPN connection between the two. I am trying to use NetGear FVS318g's behind my Comcast (NetGear 3000) modems, but the performance degrades significantly with that configuration. Should I be bridging the Comcast Mod
Question
Hello and happy Friday, @VSSA. We would be happy to help. I do not see that modem is capable of WAP3. The specifications for it can be found here, Overview of the Business Wireless Gateway and Business Router. This link shows how to Configure the Pri
CISCO DPC3941B: No WPA3??
my organization have CISCO DPC3941B: No WPA3?? can not find where to enable WPA3? as if this is not an option?? plus, how to enable 2.4Ghz WiFi? constantly showing it is "Disabled", Unable to "Enable" it. Does anyone got any Clues? Happy Early 4th of July.
Question
Accepted Solution
firstmed, I agree with Phil. It sounds like you're looking for remote network access and for that you'll need a VPN. Yes-- you can set up forward ports on your BWG. Port forwarding will only work if the local machine that you want traffic forw
Connect to a shared folder inside my network from an external host
Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every
Question
@lyndon_grey Hello and thanks for reaching out on business forums with your question! You can absolutely change the message. This article and video walks you through how to change it: https://business.comcast.com/help-and-support/voice/manag
Modify auto-attendant system default greeting
We are in the early stages of using the BVE auto attendant. There is an initial "auto-attendant" greeting which is to automatically for to a destination without the caller having to press a button. However, there is a message that plays which states, please wait while your call is being forwarded to
Question
Need Reverse DNS Setup
How can I get reverse DNS configured by sending a PM to Comcast staff?
Question
•
Domain Names/Static IP
Particular websites blocked - 1and1 hosted
Hello. I cannot access my hosted website off my Comcast connection. I was able to verify that it is still up by VPNing out and checking it as well as switching to cellular. My site is located on 1and1's hosted sites. The IP address that is blocked is 74.208.87.1. Help as I really need to work on my
Question
•
Connectivity
is the printer configured with a static IP, or is it set to receive one via DHCP?
Network printer setup
Hi, I'm trying to set up an HP laserjet on the comcast business LAN. The printer was setup for IP printing on my old network but has never been able to receive an IP on the new LAN. No link lights and the gateway doesn't show it as active. The cabling is fine as I tested that with my laptop and the
Question
Have you properly configured trunk ports on the connecting interfaces of both switches?
VLAN Issues
I recently had my modem installed and we have a static IP on it. If I plug a laptop directly into the modem, everything works fine. When I plug the modem into my switch (accessing VLAN ID 3) and connect my computer to a different switch (also on VLAN ID 3) I get an IP address on my laptop, and I can
Question
> gregw Oh wow, great answer! The step-by-step instructions taught me a thing or two and the problem is solved. Is there any discernible benefit from using a separate Cisco router/firewall instead of the one on the SMC gateway, besides the additional
rukarin
commented
12 years ago
to the conversation:
0
0
SMC business class gateway in bridge mode with Static IPs
Hi, I am trying to use the firewall, VPN, VLAN etc. features on a Cisco 881 router instead of those provided on my SMC business class gateway. However, I am confused as to how to proceed with this while routing my public static IPs (I am paying for 5 from Cocmast) to devices behind my Cisco 881 rout
Question