New Contributor
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2 Messages
VLAN Issues
I recently had my modem installed and we have a static IP on it. If I plug a laptop directly into the modem, everything works fine. When I plug the modem into my switch (accessing VLAN ID 3) and connect my computer to a different switch (also on VLAN ID 3) I get an IP address on my laptop, and I can access the modem, but the modem does not route any traffic through to the internet. Is this a configuration issue on my modem? Please advise.
train_wreck
Gold Problem solver
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610 Messages
8 years ago
Have you properly configured trunk ports on the connecting interfaces of both switches?
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wheelertrucking
New Contributor
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2 Messages
8 years ago
Yes. I'm able to get an IP from the modem, and I'm able to access the modem. I am not able to get through the modem to the internet.
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