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WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

Just wanted to close the loop on this - @Comcast_Daryl was able to shut the wifi off on my modem.

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

@Comcast_LysaP details have been sent in private chat to Comcast Business

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

Thanks... that was not obvious to me. Information sent. Looking forward to hearing back.

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

I would love to direct chat you @Comcast_Michelle , but when I go to the Peer to Peer Chat you do not show up as a valid user

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

I do not have those options.

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

My user settings show me as the "Primary Manager" on the account, however when I sign in to my account I do *not* have a "Manage Private WiFi" under internet services.

New DPC3939B modem - "Stealth" WiFi activation.

DOCSIS Software Version:2.3.10.13_5.5.0.5Software Image Name:DPC3939B_3.9p18s1_PROD_seyAdvanced Services:DPC3939B Recently "upgraded" to this modem to resolve some packet drop issues. I run my own firewall and WiFi access point, so I set the modem into "Bypass" mode, disabling all unneeded services.

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New DPC3939B modem - "Stealth" WiFi activation.

DOCSIS Software Version:2.3.10.13_5.5.0.5Software Image Name:DPC3939B_3.9p18s1_PROD_seyAdvanced Services:DPC3939B Recently "upgraded" to this modem to resolve some packet drop issues. I run my own firewall and WiFi access point, so I set the modem into "Bypass" mode, disabling all unneeded services.

Did you ever get this resolved? I just noticed this same issue on my DPC3941B.

WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

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WiFi on Cisco DPC3941B

I have a Cisco DPC3941B. I have both the 5ghz and 2.4ghz Wi-fi networks disabled under the Connection | Wi-Fi menu, however recently I noticed that the 5ghz light on the modem is blinking as if it was enabled. I have tried to re-enable and disable the 5ghz wifi, but the light continues to blink. I

1.3K

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