Hello, my service was updgraded, and a new modem was installed: PN: CGA4131COM Since the modem install and updgrade to new service, our DNS is not resolving to those configured manually. No changes were made to any devices on the network other than the service upgrade/new modem. It appears there is

We have a block of 5 static IP addresses on our Comcast Business account. I'd like to get things set up such that when one does a WHOIS lookup on these, our company's information is returned. Currently, the lookup returns generic Comcast information. Our DNS is hosted elsewhere (Network Solutions) a

I demand the following changes be done and the following information be provided. (When I say demand I mean it in the legal sense as in this is not a request nor something that I think can be dismissed). Comcast is subject to Title II and subject to the open internet order. This is covered under 47C

Can not create user 2010 Outlook profile with Comcast hosted private domain. We have other PC's that have succesfully configured outlook profiles using private hosted domain. Same machine can configure an outlook profile using Comcastbiz.net domain, but not the hosted domain. Read there is a fix, bu

How do I setup my business voicemail

How do I disable ALL WiFi on the Technicolor CGA4131COM / Comcast Business Router? I have both 2.4 and 5 Ghz WiFi radios disabled, yet the router always broadcasts six dead SSIDs, BROADCOM_GUEST_0_3, BROADCOM_GUEST_0_5, BROADCOM_GUEST_0_6, BROADCOM_GUEST_1_3, BROADCOM_GUEST_1_5, and BROADCOM_GUEST_1

Can someone at comcast assist me with a PTR request? Thanks

We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have the audacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.

Is there a way for me to control how Caler ID on Outgoing calls shows up?

Good morning, I have sent a couple of PMs to different individuals about this need yesterday and have not received any responses. Who can help with the records for 3 of our addresses? J.D. Jankowski

I noticed that my current 50/10 MBit plan is no longer offered to new customers. Instead, the 75 MBit plan is now offered for the price I am paying for 50 MBit. Has anybody tried upgrading? I wouldn't mind extending my contract term, but don't want to get stuck with some setup fee for someone flippi

We have a Netgear CG3000DCR and for a couple of weeks now it has been resetting itself like clockwork every 20 minutes. I have a tech coming out today but is there anyone that has experienced this problem before? It doesn't seem to be random but happens at the exact same time frame every 19 or 20 mi

We recently had an employee leave the company, and we're trying to set up their phone for a new hire. We've created a new user account for the new hire in BVE Manager and successfully assigned the existing device to this new hire, however when we try to change the device's 3-digit extension, we get

I am having the same problem. My circuit was installed on November 20, 2019, and the first renewal of the address on erouter0 interface in the DP3941 happened on December 7. After that, DHCP lease time dropped to 12 hours. Every time address on the erouter0 interface is renewed, all connections thro

Here's an odd one. We have an HP color LaserJet MFP M283fdw Fax/Scanner/Printer. When using the regular fax line (line 2 on the comcast modem) sending a multi-page fax the machine sends one single page, and then it reboots! Every single time! But if I plug the fax into line 1 (which is our primary v

We are getting a busy signal when dialing a known not busy fax machine from our fax machine. This has happened two days in a row, at about the same time 11-12noon. No matter what fax number we dial to, it shows back as busy. Yes, we know that sometimes fax machines get busy and need to redial and tr

My company changed our name a few years ago and the caller ID display shows our old name still.

Is there a way to clock certain incoming numbers? We keep getting spam calls from a few very specific numbers. I know I've done it at home in the past. I looked at the Manage Call Security and Privacy page and none of those options are what I'm looking for.

Attempting to log on to my Comcast gateway (Model DPC3941B) using cusadmin and highspeed user/pswd, but I get "access denied". If I type in garbage for the password, it tells me I've used an invalid password. Even if the password is reset, is there something else preventing logon (it seems to know t