I seem to have this problem every six months or so. My email has been fine than one day outlook wont connect to the server. I tried to repair the connection and it says its ok but it still says disconnected. trying to connect. but wont connect. sometimes this last a day or two. last time it happened

I have Comcast Business and I have had problems since I started using it. My internet/phone has gone down 3 or 4 times in less than a month. But today there was a power outage that didn't get fixed until noon. This morning from before 9:00am to just after 12:00pm my internet, phone, and TV weren't w

After a reset of the modem we have lost our static IP and been assigned a new one. I saw an old forum topic where people had the same issue and got it fixed by posting here and being helped by the staff (since it cannot be fixed from the user side). This is actually very urgent and costing us heavil

Dear, Vendor Hi, This is G.E.T Freight accounting team. We would like request your W-9 form for updating our new SAP system. Please send us W-9 Form and if you have any concerns, please let me know. Account Number [Edited: "Personal Information"]

I need the gateway credentials to set a static IP. The standard user name and password is no longer valid.

We have a customer that when ever trying to call any of the 100 DIDs that we have will get a "Not a working number" or busy signal. We have the phone vendor looks at the phone system and they are not blocking any incoming calls. Could this be a comcast issue? Can someone check to see if the number e

I've been using SMTP to send e-mail from systems outside of the Comcast network through Comcast's hosted Exchange for almost 3 years now without any issues. Until recently, I'd just aim the external system at the SMTP server address listed on the DNS page in my account (smtp.po1.comcast.net) on port

I have called 7 times Comcast Customer Service about this billing issue! I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

THE UPLOAD SPEEDS I AM GETTING ARE IN AVERAGE 1MBPS !!!!!! THEY SHOULD BE OVER 25-30 MBPS !!!!

I have a Comcast Business service with static IPs. My Comcast modem is set to a bridge-like configuration, without any NAT (I have my own router/firewall). I also have my own mail server. Yesterday, I started getting email rejected by Hotmail. I did not have problems in the past, and email sent to o

our office (Comcast Business) connection is up and reachable from ISPs outside Comcast - but multiple users with Comcast home connections cannot reach the office. (get DNS but cannot connect -or even ping). First failure we're aware of was apparently last Thursday 7/17/14. Anyone?

Comcast digital voice service was voluntarily cancelled & modem turned-in on 06/06/2014. Still have & using Comcast HS internet. Have made 3 telephonic efforts with Business Services to get charges for digital voice service cancelled/removed from my bills continuing thru bill date 9/14/14. Have also

In a previous post, https://forums.businesshelp.comcast.com/conversations/equipment/time-to-get-a-replacement-for-the-old-smcd3gccr/633cf41548c60d55e60592dc , I asked about replacing my old SMCD3G as it was starting to randomly lock up, requiring a power cycle. Getting a replacement was painless, cr

I was doing some research on security and was looking for all the ports that are blocked by default on the gateway. The google search brings up the page that used to work on here but now it fails. Can you please post them or a page so I can confirm the ports I need blocked are indeed blocked.

Phone service was down in our area over the weekend back in June which eventually got restored. One of our 5 lines are still down. When I called to report, I was told that a tech has to come out to resolve the issue. No one showed up the first time so we had to reschedule the next day. Next day he c

I've been waiting since last week for a response to our ticket, but have not received any information. We have a Comcast business account and our login should allow us to be able to access Xfinity Wifi hotspots, but we constantly get an error saying the login is incorrect. We've verified several tim

Hello! Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the management of the building saying I was no longer at the address, and also returned the equipment to the nearest comcast office, and got a receipt but to

We have 4 lines, but only 2 are set up to go to voicemail if unanswered. When "line 1" is in use, the call will roll over to "line 2". On our prior system, messages left on either line could be retrieved on "line 1". But, when a call rolls to "line 2" and the caller leaves a message, we have to acce