it can only be done by an exchange administrator. Where do I go, who do I talk to? Nobody I call at Comcast has ever heard of it.

mail.ch3.comcast.net uses an invalid security certificate. The certificate expired on 8/10/13 6:59 PM. The current time is 8/10/13 9:58 PM. Seriously?! What kind of a business generates a certificate and doesn't have a plan to refresh it before it expires? This affects Comcast Business SharePoint, O

I have tried several times to connect to an xfinitywifi hotspot and each time to no avail. We have one here on our own gateway and cannot even connect to that one as a test case. I can direct my android device to connect to the xfinitywifi SSID just fine and it does so. Launching the browser never r

Our business upgraded to comcast business yesterday. I am trying to set up the voicemail, but when i dial *99 or our number i just get a busy signal. I was wondering what I am doing wrong?

I can see the "My Phone" button in "My Services", but when I click on the link it gives me an error. Following the help documents gives at least three different voice portals, and I have tried logging in with my phone number + PIN, phone number + voicemail password, and tried creating a new voice ac

For over a week now, we are experiencing frequent connectivity drops that typically last for a few minutes.

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call. You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tran

Hi, I just recieved an SMCD3G-CCR modem from Comcast Business. I am noticing a very small amount of dropped packets anywhere from 3 to 4 out of 900 for example, when I plug my laptop directly into the modem via ethernet cable. I am pinging google.com when I do this. I've also tried other sites with

We have a Technicolor CGA4131COM as our router and I cannot find the MTU settings anywhere. Any help would be appriciated.

I am frustrated beyond belief.I have spent far more time on this than I want - we are at 6 hours and counting. I am posting here for two reasons - maybe someone from Comcast will see it and offer a solution andto share with others considering Comcast what it is like (in my experience) to be their cu

Here is our setup: We have static ip addresses and the modem is in the bridged mode. We have only 3 devices on the network: 1. Computer A with a web server and a dns server running Windows 10 pro. 2. Computer B with a web server, dns secondary server, and an email server running Windows 10 pro. 3. A

My bank (CITI) have a politic where all the autopayments need to be authorized by my CFO and CEO, in order to do this I need to fill a form, and one of the points is comcast's tax id, I have been tying to find it by calling to your support line, searching in the bill and in the forum but I did not f

So I requested a move of service because I was moving out of an apartment and into a house, upon doing so a new account was apparently created at the new address. I assumed my old account would just transfer. This was not a big deal to me, until I just received a bill for my old address to pay for s

I'll jump to the chase - we are still within our 30 day "money back guarantee" window with Comcast BVE. Is this system worth the hassle or should we get out while we can?? We had the Comcast BVE installed last week and even though we only have 12 phones, the installation took over 7 hours. When the

Every Unified Communications seat includes access to Comcast VoiceEdge Softphone. Softphone, running on your computer, is a feature rich telephone that integrates with the Comcast VoiceEdge service. The Softphone allows your computer to act as your work telephone, whether you’re in the office or tra

Hello All, I've been running into some real issues with my business class internet account. I signed up for comcast business class on 9/25/11 at my home and used it to run my home based business, unfortunately I shut my business down about a month ago. I decided to keep the internet until the end of

Posting this under its own thread with updates. I had an unexplained 8 hour outage and morning outages over several days last week which prompted me to start inspecting my uptimes and packet loss. See https://secure.dslreports.com/r3/smokeping.cgi?target=network.1bc86f75dc1ddfd6b583ac439d748c53.CA1

This is a pre-sales question, but the sales folks do not seem to be able to tell me. I am looking at getting a block of static IPs, and from what I gather, I will need to use the business gateway for this. I was told that I could use my own router. How are the static interfaces coming from the modem

Is there somewhere that I can file a complaint?

Hello, It seems that a forum post like this is the way to get a PTR record setup. Can someone help me out? Thanks in advance!