We have a block of 5 static IP addresses on our Comcast Business account. I'd like to get things set up such that when one does a WHOIS lookup on these, our company's information is returned. Currently, the lookup returns generic Comcast information. Our DNS is hosted elsewhere (Network Solutions) a

Hello I need to create a txt record as follows to verify domain for Office 365: TXT name TXT value TTL @ MS=ms82935332 3600 I do see that I can add a new Resource Record but it isn't clear where to add the above specific info. The only "TTL" values I see are 14400 and can't be edited.

On November 1st, 2014, I moved my office location into my home for economic and health reasons. I asked that AT&T be able to port my numbers as Comcast is not available in my home. Today is December 10th and the request has not been honored yet. You have virtually put me out of business by not honor

We had an interesting problem start up this morning when trying to access emails through outlook and the comcast exchange servers. After doing some trouble shooting through https://testconnectivity.microsoft.com we found we are getting a 404 error. The specific text is below The Microsoft Connectivi

I activated my account quite some time ago, before installation ever occurred. I am able to log into it and even pay my bills. However, I keep getting e-mail reminders to activate my account. Is there anything I can do about this? I've tried following the info in the e-mail to link the account to my

We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phone system - so its just POTS. We are a small business run from our home. This may be rare for you guys, but its ac

I was wondering if there is a functional test for this piece of the puzzle? The reason I ask is because a Comcast contractor is here replacing my outdoor cable line and the cradlepoint never got online sofar its been 25 minutes.

I purchased a mesh wi-fi network (TP-Link Deco AX3000) and was trying to see if there is anything I need to know/do with the Cisco DCP3939B modem before I start to install these units. Thanks

We are using Comcast Business Starter Internet for our office and planning to buy a modem instead of leasing it. I'm checking Comcast's website. It's showing the following modems are compatible for our service. Arris/Motorola Retail SB6120 SURFboard DOCSIS 3.0 Cable ModemArris/Motorola Retail SB6121

I'll jump to the chase - we are still within our 30 day "money back guarantee" window with Comcast BVE. Is this system worth the hassle or should we get out while we can?? We had the Comcast BVE installed last week and even though we only have 12 phones, the installation took over 7 hours. When the

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

We would like to increase the number of rings before our calls go into voicemail. How do we do that?

Here is our setup: We have static ip addresses and the modem is in the bridged mode. We have only 3 devices on the network: 1. Computer A with a web server and a dns server running Windows 10 pro. 2. Computer B with a web server, dns secondary server, and an email server running Windows 10 pro. 3. A

I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old. Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us. NO WORD & that was after moving o

We recently had an employee leave the company, and we're trying to set up their phone for a new hire. We've created a new user account for the new hire in BVE Manager and successfully assigned the existing device to this new hire, however when we try to change the device's 3-digit extension, we get

I lost Internet on New Years Day. It seems to be equipment failure at my end. They scheduled a Tech to come out that day. Later that evening they call and say they are sorry they were understaffed and would have someone out to me on Saturday. Saturday comes and goes and afte 3 long phone conversatio

Can someone please reset the default password for my gateway, the id of cusadmin with a password of highspeed is no longer working.

...Wonder if this is taught or an acquired skill of on the job experience? Yes my internet was down and I think I know why.

I don't know why my secured netgear network is gone. I turned my ipad on at work and all the other businesses secured networks are listed and mine is not. I talked to the phone tech and we did all the reboot steps and still no network. She said the problem was on my side. I am just about to throw th

We are having the same connectivity issue internet will stop working and restart again