Can someone help me out?

I have the standard comcast business modem. I tried to use "Device Control Management > Managed Devices" to block one of my devices from connecting to WiFi from midnight to 6am. That worked, but during that time the device tried to reconnect >1000 times, which resulted in that device being blocked b

How can I gain admin access to the Cradlepoint AER1650LP4 LTE router included with my Comcast Business service?

We are trying to get our phones configured so that (a) main number rings all phones [there are only 5], (b) any phone that answers can put call on hold and call can be picked up by any other phone. To avoid major training issues, it would work best if we could just use the hold button to put the cal

I have tried several times to connect to an xfinitywifi hotspot and each time to no avail.  We have one here on our own gateway and cannot even connect to that one as a test case. I can direct my android device to connect to the xfinitywifi SSID just fine and it does so.  Launching the browser never

My email address is faaaarrrrr too long and i need to change it to something that fits on a card. how to i change the portion that that is "@....comcastbiz.net"?  How do i go about changing my comcastbiz email address?

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

As the title says, I cant seem to get true Bridge mode to work.  I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220.  I can get neither of the devices to work in Bridge mode.  Right now, I do have pfSense working correctly in P

We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped.  I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with

We worked with a recording studio to record our voicemail greeting. Is there a way to upload this to my phone service and use this file as my greeting?

I need reverse DNS for my Public IP Block.  Can anyone help me?

I am having the same problem. My circuit was installed on November 20, 2019, and the first renewal of the address on erouter0 interface in the DP3941 happened on December 7. After that, DHCP lease time dropped to 12 hours. Every time address on the erouter0 interface is renewed, all connections thro

Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

I am having a continuous connection issue between my employees that are local Comcast home customers and the office that has Comcast Biz. Other employees with other ISP can access and Comcast 800 help, can access from their location. The software company (they access from Toronto with no issue) that

I am trying to setup a web server running behind a comcast modem. We can access it from outside our office network. But, if we try to access it using global ip from local area network, it does not work. I guess loopback occurs and we cannot see it. We can access it using local ip instead of global i

I am trying to cancel my service, however when I called in today I was told I had to give 60 days notice, which is news to me, and that I'd have to pay 75% of my remaining contract which ends in September. When I signed up I asked the sales person multiple times if I would be charged if I needed to

I opened a ticket 3 days ago for a 'bring my own domain' request that has been 'stuck' with a processing status for nearly two weeks. Of course I got the normal it will be up to 48 hours until someone from Tier 2 will get back to you. Finally a Tier 2 rep got back to me day before yesterday...  He k

My setup is I have Comcast Business Class at two remote sites.  Passthrough is enabled on the Comcast gateway and behind that I have a Watchguard XTM device at each location.  In order to access the XTM device remotely under certain circumstances I need to get traffic through on ports 4105, 4117 and

I need to get my Security PIN. When I hit the "reset security PIN" link in the portal, it says that it cannot send the PIN to me at this time. How do I get my PIN? Thank you.