UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!

We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have the

audacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.

Responses

Accepted Solution

Comcast_Jon

Administrator

•

1.5K Messages

11 years ago

Hello FruberDev,

We do apologize to you and to all our value customers to this outage event.

Our network engineers immediately escalated the situation and resolution involved cross-disciplined network elements in conjunction with all our platform partners.

If you are still experiencing any service issues, please first try to restart your voice services modem (EMTA).

Thank you once again for your patience in this matter.

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Connectivity

FurberDev

UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!

Comcast_Jon