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ExpediaSouthaven
1st Topic

New Member

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1 Message

Monday, March 23rd, 2015 5:00 PM

Setting Up Voicemail

How do I setup my business voicemail

Question

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Updated 

10 years ago

6.6K

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Accepted Solution

afc

New Member

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1 Message

10 years ago

I am a new business customer and am trying to set up my voicemail.  I tried *99 and I get a recorded message...the mailbox number you are trying to reach is not in service. 

I also tried to set up voicemail online, but I get the message that I will receive a PIN number by mail in 2 weeks. 

Then I call the number listed on my bill and it says it is disconnected. 

Any ideas?

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Accepted Solution

sfk

New Member

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1 Message

10 years ago

I'm having a similar problem.  *99 just gives me a busy signal.  If anyone knows how to remedy this, or how to reach tech support, it would be appreciated.

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Accepted Solution

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello sfk welcome to the forum,

 

Are you still getting a busy signal when dialing *99?

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Accepted Solution

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello afc sorry for the delay,

 

Are you still having issues setting up your voicemail?

 

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VBSSP-RICH

Advocate

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1.4K Messages

10 years ago

Hello ExpediaSouthhaven and welcome,

 

Typically you must first time setup your Voice Mail (VM) on the telephone in the office. Then at the dial tone press *99 and if you have VM on this Telephone Number (TN), it will ask you for the default passcode = TN-Last-Four-Digits, then there is a facility inside the VM box that allows you to change it to any passcode that is concvenient to you. If you need any further assistance I would recommend you dowload your user guide here for reference purposes.

 

Hope this helps you out.

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