Hello, We are preparing to move our office to a new location and have a few questions regarding our Comcast Business Internet service: Current Address: [Edited: Personal Information] New Address : [Edited: Personal Information] 1. When we relocate, will our current static IP address change? 2. Is it

Is there a way to clock certain incoming numbers? We keep getting spam calls from a few very specific numbers. I know I've done it at home in the past. I looked at the Manage Call Security and Privacy page and none of those options are what I'm looking for.

I have a friend that I am trying to game with, but the problem is that if we play anything that needs to host the server locally it never connects. We have done a traceroute from his location to mine, and mine to his. It seems like traffic is being dropped by comcast before it ever has a chance to b

I have called 7 times Comcast Customer Service about this billing issue! I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

Here is our setup: We have static ip addresses and the modem is in the bridged mode. We have only 3 devices on the network: 1. Computer A with a web server and a dns server running Windows 10 pro. 2. Computer B with a web server, dns secondary server, and an email server running Windows 10 pro. 3. A

I'm currently pulling an IPv4 public IP yet my modem is showing "Modem's IP Mode IPv6 Only". What do I need to to do pull an IPv6 IP for my router?

I currently have the 50mbs business comcast package, can I upgrade to the 75mbs package which is faster and cheaper than what I have?

I have the standard comcast business modem. I tried to use "Device Control Management > Managed Devices" to block one of my devices from connecting to WiFi from midnight to 6am. That worked, but during that time the device tried to reconnect >1000 times, which resulted in that device being blocked b

Hello all, I hope this messages finds everyone well. In 2014 I had a total of 9 months of down time. I am making another complaint regarding the billing process of Comcast. Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making. It has caus

I finally got our existing website servers pointing to Comcast. I went in and made all of our exisiting email addresses. What do I do now to ensure our email is going to work with Comcast. I am afraid of turning service off with Windstream because I don't want to lose the email addresses.

I returned my comcast modem Dec.10, 2014 to a Comcast location, got my receipt for the returned equipment, and I was still billed for the modem on my Dec.19th bill which is due in January 2015. I don't have anymore Comcast equipment so why am I still being charged 9.95 rental fee for the modem I ret

Hello all at Comcast Business, I hope this message finds you well and living abundantly. Please, be kind enough to walk me through the process for changing the email address of the Primary Manager to a different user. IN CHRIST SERVICE Genexxa National Evangelist Operations Director @ magohart.com

Went to block a number today on our Business Voice Portal, and I can't find the Selective Call Rejection option I've used so many times in the past. Has it moved and I'm overlooking it, or is it gone?

Comcast support is now telling me that even though I have a /56 static, only the first /64 can be used. Can anyone comment on this? Why would they assign a /56 then?

I signed a contract with comcast in November, to go into affect December. I have been overcharged every month since and didn't notice because we have multiple accounts with comcast and some are billed at that rate. I contacted comcast and was refused a refund and told I need to sign a new contract b

I'm running into a strange error after updating a user's display name and email address due to a recent marriage. Under my company BVE account > Account Management > Users, this particular user is correctly showing the new last name and email address. They can also login their BVE account on a web b

I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from

When is the anticipated timeline to be able to stream TV on PC for business accounts? Seems inconsiderate to have channels only available on a centralized tv when we have 4 offices in our suite.

Will you be adding this channel to your lineup @ Comcast. I hope so!

Hello. I am a Comcast Business customer and have been for many years. I have had some REAL trouble getting help resolving my issues involving my account. Each and every time I try to get help to cancel my service I have a Rep from the retention department trying to sell me something or not actually