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Unable to view my bill on the website

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

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3.2K

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Created site in Wix Sitebuilder, can I host it with my Comcast domain?

I created a website with the Wix sitebuilder, but I am having trouble connecting my Comcast domain to the site I created.

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3.1K

3

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Relinquish leased /28 subnet?

After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28 subnet. We're under contract through June 2021; I'd like to know if I can relinquish the subnet and the required Comcast-managed modem, thereby avoid

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4.1K

5

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Trouble with port forwarding - Technicolor DPC3941B

New here, and I am hoping I'm on the correct forum, so here goes: A client recently upgraded their Comcast Business Internet (which I guess required a different modem over the older SMC modem prior to upgrading ... and which I am much more familiar with). The 'new' modem is a Technicolor DPC3941B, a

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5.2K

5

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Call forwarding

I am trying to forward all the calls that I am unable to answer (if im out of the office) to my cell phone. I have tried the call forwarding No answer feature and it doesnt connect to my cell phone. I have also done the call forwarding always features and it does forward the calls to my cell phone.

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2.4K

2

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Cannot get through to Customer Service / Technical Support

From the start ,I do want to say the 75 Mbps service delivers the kind of speed I was looking for. So on that score I am a very happy camper. Now it is time for me to be looking into the software components that are part of the plan I signed up for. I wanted to get some information on these products

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3K

4

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Reverse DNS request

I just switched one of my accounts over to Comcast Internet with static IP and need to have revese DNS setup for their mailserver. They are getting bouce backs when trying to send to numerous email accounts.

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3K

3

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PTR record requested

Hello, It seems that a forum post like this is the way to get a PTR record setup. Can someone help me out? Thanks in advance!

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3K

5

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Direct Transfer to Voicemail Box

VoiceEdge gives you the ability to transfer calls directly to someone’s voicemail box. If a person takes an incoming call and the caller wishes to leave a voicemail for another user, the person who answered the call can transfer it directly to the other person’s voicemail box, without ringing their

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7.7K

5

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Help with installing a new switch for phones

We are troubleshooting a problem where nearly every morning all our VoiceEdge phones say "URL Calling is disabled". Rebooting the Edgewater router usually fixes the problem after 5-10 minutes but we need a better solution. A Comcast engineer I spoke with suggested that our network switch connecting

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3.3K

3

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Account was shut off and still getting billed

My account was turned off, I paid the final bill and turned in the modem. A month later I get a notice saying the account is past due. When I log in, it shows the accound is connected and active with my bill past due. Late charges and everything. I try to contact customer service and get the automat

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1.5K

1

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"business" tv

I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available! I have to pay more for a “business” channel with the standard “business” package fr

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4.2K

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Trying to get 2.4 GHz working

Our beloved Ubiquiti wifi router seems to have died overnight, leaving us to start using the 2.4 and 5 GHz wifi built into the Comcast Business box installed in February. 5.0 GHz works perfectly, but we have some older devices that need the 2.4 GHz. All such devices will connect to that wifi, but no

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15.5K

2

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Can't setup outlook (hosted exchange.) Existng systems can't access Calendars

We have 4 emails on the hosted exchange service. 3 systems were setup and functioning properly for months. Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated" The second problem I assume is related: When trying to use Comcasts directions to

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1.7K

3

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Need help resolving broken promises

Recently became a Comcast Business customer. Ordered service on March 2019. Was informed that the location was ready for Comcast service and all I needed to do was schedule a date to port the numbers. My contract with Birch Communications was ending on June 30th so I informed the sales rep that I wo

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2.4K

5

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Dial-by-name, same user with 2 extensions

I have a user with two assigned phone extensions, same caller ID firstname-lastname for both extensions. What happens when an outside caller tries to dial-by-name in our directory? Does it go to the first line found matching the full name? Does it offer the caller a choice of extensions? Thanks.

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1.8K

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What equipment is needed for Business TV?

I have had Business Class connected to my Business for several years now. No one ever told me it included any TV service! When I was installed, installer only hooked up internet modem and didn't even mention ANYTHING about Business TV!!! Now that I have been paying for it for quite some time, and no

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4.7K

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Closed

Complaint

Is there somewhere that I can file a complaint?

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3.1K

5

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One Year In & Comcast Still Has Not Transferred Residential Email to Business Account

I have called numerous times trying to get this process completed. I am always told that they will create a ticket so that a "tier 2" technician can make the switch. Either the ticket never makes it to this mysterious "tier 2" or they just seem to care to follow up. This is my final attempt to have

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5.6K

7

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Bad Routes to Static IP's in Comcast router c-50-133-90-64.hsd1.mi.comcast.net

We have a block of Static IP's provided by Comcast and none of our employees in a particular area here in Michigan are able to access any of those IPs. After asking the employees to replace their Comcast modems, and resetting their routers I finally decided to get connected to their computers while

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1.5K

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