New problem solver
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41 Messages
Direct Transfer to Voicemail Box
VoiceEdge gives you the ability to transfer calls directly to someone’s voicemail box. If a person takes an incoming call and the caller wishes to leave a voicemail for another user, the person who answered the call can transfer it directly to the other person’s voicemail box, without ringing their phone. This can be done by:
- Selecting Transfer > and dial *55XXXX (XXXX is an extension number)
- Then select # or Send.
For more BVE feature information and quick reference guides, go to business.comcast.com/getstarted.
Accepted Solution
BadWolf617
New problem solver
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3 Messages
9 years ago
How can users directly access and leave a message for another emaployee. Sometimes we want to leave a quick message to a specific user without having to ring and wait for their voicemail to pick up, they are either out of the office or on another call. Our old digital system allowed us to dial the extenstion and hit voicemail and we would be in their voicemail box to leave a quick message. I tried just dialing *55[Ext], but it says that call can not be transferred. This is a huge thing for our office as people are in and out all the time and writing a post it note take too much time !
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Accepted Solution
CCDave
New problem solver
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41 Messages
8 years ago
Mediabarn, Using 3 digit extension numbers, when doing a Transfer, you can Transfer to *55xxx and then select # or send. (xxx being the extension number), and the call should go directly into xxx voice mail box.
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Mediabarn
New Member
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2 Messages
8 years ago
Hi,
This:
Does not work for us. We just had the system installed. Our extensions are only 3 numbers 101, 102, 103
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Mediabarn
New Member
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2 Messages
8 years ago
Thansk for your response, but it doesnt work.
When we attempt *55101# or "send" the caller hears "This operation cannot be completed at this time..."
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numbersguy
New Contributor
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8 Messages
3 years ago
Does anyone have an answer? It does not work for me either.
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