PTR record requested

Hello,

It seems that a forum post like this is the way to get a PTR record setup. Can someone help me out?

Thanks in advance!

Responses

Accepted Solution

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello radsquirrel welcome to the forum,

Please send me a private message with your account number and requested PTR entry.

Thank you

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radsquirrel

New Contributor

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5 Messages

10 years ago

Thanks for the speedy reply!

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CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello radsquirrel

Thank you for the information. PTR/RDNS has been setup as per request, but please allow 12 hrs for DNS entry propagation.

Thank you

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ches

Visitor

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4 Messages

9 years ago

This is not a general solution. I, too, need PTR records, and have been unable to reach the right person to do it for me: I have been trying for a couple of weeks, and now it is costing me money.

So, is the solution to put a query on these message boards and have some helpful Comcast guru jump in and received a private message? If so, I need a guru, please!

Thanks

Bill Cheswick

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Comcast_Jon

Administrator

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1.5K Messages

9 years ago

Hello Ches,

Welcome to the forum.

I've received your pm and updated the entries as requested.

Thank you for your patience.

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