My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available. The 24 hours is

Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every

I noticed that my current 50/10 MBit plan is no longer offered to new customers. Instead, the 75 MBit plan is now offered for the price I am paying for 50 MBit. Has anybody tried upgrading? I wouldn't mind extending my contract term, but don't want to get stuck with some setup fee for someone flippi

Hi, I need assitance please with putting my SMC D3G Gateway into true bridge mode. (Passthrough mode won't suffice for my needs.) I do not have any static IP addresses. Phone support has been of no help, and I'm not able to send a private message to Comcast_John for some reason. If someone with the

I'm new to the business side of Comcast, but I'm already struggling with my internet service. I have a MB8600 in place and I'm getting consistent dropouts all day every day. I've done some basic reading online and it looks like it's maybe an upstream problem. My modem reports the power on the three

I think I've gotten answers to a few questions from a previous issue. 1. It appears that if you had an existing domain name "yourname.com" you can't transfer the registration to Comcast. Comcast will only register new names. So that means I have to keep the existing registration. 2. To get email I s

Comcast support is now telling me that even though I have a /56 static, only the first /64 can be used. Can anyone comment on this? Why would they assign a /56 then?

I entered a txt value in thru the control panel yesterday AM. Still not able to see entry. Need TXT value to verify domain for Office 365. domain is pacrimenv.com Mark

I searched and can't find an answer. Is my Cisco 3939B Modem/router capable of having a "guest wifi network?" I have the Xfinity Hotspot turned off, but would like a guest network that is password protected to keep guests out of our network. I haven't been able to find a tech manual for the 3939B. I

We have 3 accounts that are linked to 3 seperate logins, I've been trying to find a way to get our 3 business accounts under one login instead of 3.

Is there a way for me to control how Caler ID on Outgoing calls shows up?

We have never been able to get the business tv setup and I am trying to do this again by using cable in from the wall to the RNG100 box and cable out from the RNG100 to the tv. Pease let me know if this approach should be working or if I must use a/v cables from the RNG100 to the tv? Thank you.

Since the method of contact support through phone is buried and hidden who knows where, I'll just post here. We ordered comcast business specifically to have reliable and uninterrupted connectivity for our dental practice since ATT U-Verse is plagued with dropped internet connection. After using com

I need help for a dispute with Comcast Business over closing my business early therefore cancelling my account. Comcast is ignoring that I closed my business of one year because of financial woes and is trying to hold me hostage to a contract with them for 2 more years. They continue to bill me each

I demand the following changes be done and the following information be provided. (When I say demand I mean it in the legal sense as in this is not a request nor something that I think can be dismissed). Comcast is subject to Title II and subject to the open internet order. This is covered under 47C

Since the migration this weekend, access is denied for the new W14D address. We can still log into the HMC1, but cannot edit any information. When accessing the new W14D address from the Comcast Business website, I receive Access Denied. I have spoken to Comcast tech support and have been told to re

I have 2 comcast business gateway modems that i no longer use. each one is tied to a different account. i need to know where i can send these two modems to get credit and have the monthly lease fee removed from those accounts.

All calls with outside parties are full of static that begins when we hear the phone ringing (on the calling side). We are getting a lot of errors. Can someone check this out on the Comcast side please? T1 0/1/0 is up. Applique type is Channelized T1 Cablelength is long 0db Description: Local Voice

My bill is past due but I set it up for automatic bill pay. I just got into my account. If automatic payment is ON, then why is it past due?

I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.