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Multiple Account Link Not Working

I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

Question

 • Customer Service

2.3K

3

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email server

ted@tedmachine.com is the email address I want to configure on my server running OS X 10.6 and 10.7 on a different machine.  I know there are a lot of people who are frustrated with this because Comcast can supply an email address with similar constraints for a small fee.  If it is so difficult to m

Question

 • Domain Names/Static IP

2.6K

4

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WiFi issues with Technicolor CGA4131COM / Comcast Business Router

How do I disable ALL WiFi on the Technicolor CGA4131COM / Comcast Business Router?  I have both 2.4 and 5 Ghz WiFi radios disabled, yet the router always broadcasts six dead SSIDs, BROADCOM_GUEST_0_3, BROADCOM_GUEST_0_5, BROADCOM_GUEST_0_6, BROADCOM_GUEST_1_3, BROADCOM_GUEST_1_5, and BROADCOM_GUEST_

Question

 • Equipment

2.5K

4

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ipv6

considering that comcast is part of the ipv6 launch today, are you offering ipv6 to static ip customers? just curious

Question

 • IPV6

16.5K

33

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Comcast just told me that I would need to have their Internet gateway for Static IPs

Can someone tell me why I would need to have a RENTED Comcast Internet Gateway (which is another $10 a month) just to get static IPs assigned to my account? I am running a Cisco ASA 5505 with several other pieces of Cisco gear that are quite capable of supporting static IP addresses. This is really

Question

 • Domain Names/Static IP

1.4K

1

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Connection to external server via vpn constantly drops

We often connect to a server in another facility via vpn.  This works well from all external sites except the comcast serviced office.  Here the vpn connects and then drops every 30 to 40 seconds.  Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc.  Do not have this phenomen

Question

 • Connectivity

1.8K

1

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Static IP changed?

I forgot the password to my gateway— or perhaps it was the password issue I saw in the gateway/modem forum— so I factory reset it. Now it looks like my static IP has changed; whatsmyip.com, among other things, reveals a an IP which starts with 90, whereas previously it began with 75. Have I forgotte

Question

 • Domain Names/Static IP

6.5K

8

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Reset the Modem password for my DPS3941-BMCV214-K9

Need the password for my SMC gateway resetI'd like to request a reset for the default password on myDPS3941-BMCV214-K9 Business Modem This is a gateway modelDPS3941-BMCV214-K9 Thanks!

Question

 • Equipment

1.8K

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Ability to turn off Xfinity Hotspot Disappeared

After power cycling my Comcast leased router, the Xfinity hotspot turned on. I went back to the website but the option to turn it off is not showing any more.. see screen shot.. how do i turn it off?

Question

 • Business WiFi

6.2K

4

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Errors on New PRI

All calls with outside parties are full of static that begins when we hear the phone ringing (on the calling side). We are getting a lot of errors. Can someone check this out on the Comcast side please? T1 0/1/0 is up.  Applique type is Channelized T1  Cablelength is long 0db  Description: Local Voi

Question

 • Business Voice

2.4K

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Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switc

Question

 • Connectivity

53

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Getting service restored after online Credit Card payment on a weekend day

Hello my business internet and phone service was suspended for nonpayment.  The check was mailed out 12/02 and you should already have it.  However I paid online via credit card so I could get service back immediatly. Payment conf#1283165342.  I can not get anyone on the phone line to help me it kee

Question

 • Customer Service

5.5K

1

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Printing emails (and only the email) in Outlook

When I access my email through the web I have not been able to print only the email.  Ctrl P prints the entire web page.How do I do it?

Question

 • Microsoft Services & Apps

2K

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How are the IPs delivered from the business gateway?

This is a pre-sales question, but the sales folks do not seem to be able to tell me.  I am looking at getting a block of static IPs, and from what I gather, I will need to use the business gateway for this.  I was told that I could use my own router.  How are the static interfaces coming from the mo

Question

 • Domain Names/Static IP

8.3K

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Public WiFi

It came back on

Question

 • Business WiFi

5.2K

7

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Unable to Deliver Emails to Comcast Customers

Our business is having an issue where emailed receipts sent to customers using comcast.net emails do not receive the email. Our email account receives the following error: This is an automatically generated Delivery Status Notification. Unable to deliver message to the following recipients, due to

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 • Microsoft Services & Apps

5.2K

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Defining connection speed and maximum number of users

I just installed my second cable modem in addition to one we already have. Unfortunately, performance is somewhat better, but not as much as I hoped. We have the 150 Mbps service, but is 150 Mbps supposed to be the maximum speed, the average speed or the burst speed for sustained downloads? It appea

Question

 • Connectivity

3.7K

7

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Cisco DPC 3939B on an existing network

I have just moved from Comcast Residential to comcast Business. The business installation is complete and the service is on. I have an existing home - home office ethernet network with Newest Apple Router which I like verymuch and I would like to continue to use it in future. As a part of business c

Question

 • Equipment

3K

3

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Intermittent service

Since the method of contact support through phone is buried and hidden who knows where, I'll just post here. We ordered comcast business specifically to have reliable and uninterrupted connectivity for our dental practice since ATT U-Verse is plagued with dropped internet connection.  After using co

Question

 • Connectivity

2.4K

3

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Moved Service, new account number, old account still being billed

So I requested a move of service because I was moving out of an apartment and into a house, upon doing so a new account was apparently created at the new address. I assumed my old account would just transfer. This was not a big deal to me, until I just received a bill for my old address to pay for s

Question

 • Customer Service

11K

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