I received a notice today about someone using my business internet to download something that violated the Digital Millennium Copyright Act. I attempted to access the gateway settings to enable P2P blocking, but I was never provided with a username and password to do so. I am attempting to operate a

My service with 5 static ip's was installed today.   I can see in the gateway that my static ip's are configured, but i'm having trouble getting out via my own router when i configure it with a static ip. If i just plug it into the gateway, it gets a 10.1.10.0 address, but when i configure that devi

I recently upgraded to Windows 10 and had to download Norton again.  It completes the download evidently and I get a notice at the bottom that says activation required and next to it is a link that says Activate Now.  I have clicked on it and it seems to connect to Comcast or at least it's trying to

We have 4 emails on the hosted exchange service. 3 systems were setup and functioning properly for months. Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated" The second problem happens when setting up a new install of Outlook and I assume i

I have Comcast Business and I have had problems since I started using it. My internet/phone has gone down 3 or 4 times in less than a month. But today there was a power outage that didn't get fixed until noon. This morning from before 9:00am to just after 12:00pm my internet, phone, and TV weren't w

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ... Help please!   Thanks

The primary manager associated with my business account no longer works for the company and his email has been deleted.  I need to transfer the Primary Manager credentials to a new user account I just set up.

On November 1st,  2014, I moved my office location into my home for economic and health reasons.  I asked that AT&T be able to port my numbers as Comcast is not available in my home.  Today is December 10th and the request has not been honored yet.  You have virtually put me out of business by not h

Hi:I'm a comast business internet customer with the package:Deluxe 50 Pkg Business Internetand have been active for a couple of months according to http://www.xfinity.com/wifi/faqs.htmI am an XFINITY customer, do I get free access?XFINITY WiFi is available for no additional charge to XFINITY Interne

Would like to request the DNS PTR record for our fix IP? Any one can help? So that I can sent the info separalyThank you!

GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.

My bill is past due but I set it up for automatic bill pay.   I just got into my account. If automatic payment is ON, then why is it past due?

Please restart domain transfer procedure.  I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain.  Now I get error message "unable to register contact administrator etc..."

Bumping this topic, as I've tried in the past. I want to set up reverse DNS for a number of IPv6 static IPs.  I've tried in the past, over a year a go and got a run-around.  I've recently seen other people asking for the same thing.  What I REALLY want is to delegate the whole PTR subzone for my /56

I have been experiencing intermittant packet loss and latency issues over the past 2 weeks.  Here are some trace snippets to help narrow down the issue. http://i.imgur.com/NkMgk.png http://i.imgur.com/6qZN4.png Gateway info:http://i.imgur.com/vhyHM.pnghttp://i.imgur.com/M866q.png

Our DPC3941B did a SW update last night, and now we cannot access the static IP addresses from our internal network (192.168.1.x).     We are not using the Advanced > NAT settings. The servers are configured with two network cards, one with an internal address, one with an externa

Is there someone at Comcast who can make DNS changes for me right away ... support doesnt know anything and wont transfer me to anyone with any technical knowledge!

Hello,I need a reverse entry for our domain which we are running our company email server.  What information do you need and who do I contact with that information? Thank you,CPAA

In setting up my file server for Ramsonware protection I get the following erro message sending email notification: A File Server Resource Manager Service email action could not be run. Error-specific details:Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response w