Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (30.4K)
Accepted Solution
CNAME not being read
I am attempting to move my current domain to comcast and keep getting stuck at the verify ownership stage. I have entered the CNAME entries to the values in the instructions but it will not complete the task. When I have contacted Comcast they said my current provider is not updating their end. When
Question
• Domain Names/Static IP
Accepted Solution
Signed a contract; contract not implemented.
I worked with customer retention to find acceptable rate and services. Rep sent a contract (electronically), I signed it, rep received it back during same call. But the contract hasn't been implemented. Rep keeps sending new contracts for higher cost and less service, but doesn't contact me as req
Question
• Customer Service
Accepted Solution
All of a sudden internet VERY slow
All of a sudden (for the past 3 days) our Business Class Internet has been VERY slow. Ran speed tests and found numbers on upload are way down from normal.Called customer service. Was told that actually our numbers were up for what we're paying for. Business Class has always been touted as being
Question
• Connectivity
Accepted Solution
UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!
We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have theaudacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.
Question
• Connectivity
Accepted Solution
Motorola SBG6782-AC
I have a Motorola SBG6782-AC and checking to see if i am able to activate it on bussiness class?
Question
• Equipment
Accepted Solution
Maximum number of aliases allowed for a given mailbox?
Is there a maximum number of aliases that can be created for a mailbox / address? I can't find a published limit. Thanks.
Question
• Microsoft Services & Apps
Accepted Solution
421 4.4.2 connection dropped due to connection reset error - Only to Hotmail accounts
Had RDNS setup by Comcast support and I'm not sure if RDNS is "case sensitive" but everything appears to be correct with my DNS and Exchange server configurations but I'm still unable to send to Hotmail email addresses. The STMP log show 421 4.4.2 connection dropped due to connection reset for these
Question
• Domain Names/Static IP
Accepted Solution
I need my ip block routed to me
Is there anyway I can get a /30 on my WAN and then get my /28 routed to me via that /30 I need another subnet for my servers for security reasons.
Question
• Domain Names/Static IP
Accepted Solution
Can't Retrieve DNS Information
I've been trying to set up my Comcast e-mail on an i-Pad, apparently when you switch to Comcast Business Services Exvinity cuts you off from using their i-Pad app for your mail, which sucks. Anyway, there's a provision for setting up the mail, but you need the DNS info. Every time I log in and go to
Question
• Domain Names/Static IP
Accepted Solution
Online bill pay - past due with automatic payment active
My bill is past due but I set it up for automatic bill pay. I just got into my account. If automatic payment is ON, then why is it past due?
Question
• Customer Service
Accepted Solution
Relinquish leased /28 subnet?
After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28 subnet. We're under contract through June 2021; I'd like to know if I can relinquish the subnet and the required Comcast-managed modem, thereby avoid
Question
• Domain Names/Static IP
Accepted Solution
VPN from China stopped working
About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other chinese website
Question
• Connectivity
Accepted Solution
domain shows being registered with Comcast and GoDaddy
We have a domain {holyspiritco.org) that shows being registered by both Comcast and GoDaddy. When you look up the domain on whois.net godaddy is listed as the sponsoring registrar. We want Comcast to manage the domain so how do we correct this.
Question
• Domain Names/Static IP
Accepted Solution
Can't access certain comcast IP from my comcast service.
Trying to RDP or even ping ip in range 173.160.x.x range and 50.79.x.x from my service. current ip is 98.252.220.x I can access these sources from other isp and other comcast services. Not all comcast access is being block for me as I can get access to an rdp session from another comcast modem. I
Question
• Connectivity
Accepted Solution
Slow / overloaded peering?
Hi all -- I have Comcast Business 27/7 service (with a static IP, if that matters...), in the southbay, CA. At some times of day, certain sites are quite slow -- while at the same time other sites are pretty fast. It seems that some of Comcast's peering arrangements are overloaded and unable to hand
Question
• Connectivity
Accepted Solution
IPV6 Reverse DNS PTR record needed
GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.
Question
• IPV6
Accepted Solution
OUTRAGED at COMPLETE LACK OF BUSINESS CLASS SERVICE OMGWTF
Hello ! I've been trying to speak to a Comcast "technician" about a severe issue we're experiencing. We cannot sed e-mail to, or receive e-mail from, any comcast.net address. I HAVE TRIED TO GET PHONE SUPPORT FOR AN HOUR AND A HALF!!! I keep getting hung up on, and sent into inescapable loops of pho
Question
• Domain Names/Static IP
Accepted Solution
PTR and Reverse DNS for mail server
I am being told that Comcast has to setup a reverse dns and a ptr for my mail server. I have sent the IP address, the domain name, and my account info Comcast_Jon If you need any more info, please let me know. It might already be done - I am on the phone now with comcast tech support (elizabeth) -by
Question
• Domain Names/Static IP
Accepted Solution
Reverse DNS delegation on ipv6 assignment
What is the process to have my /56 reverse dns delegated to my own DNS servers?
Question
• IPV6
Accepted Solution
IP Addresses
I noticed on a page here for information on my accounts IP's...... that it shows my IP and then a "default gateway IP" which is a different IP then my static IP. What is the defualt gateway IP and what is it for?
Question
• Equipment