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Need to update a PTR record

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1.2K

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ROBOCALLS

We are getting a constant barrage of robocalls. There are about 5 versions, most from the same system. They vary caller ID all over the US. One variant uses the local area-code and prefix. They are disruptive, time-consuming and at the very least - irritating. The technology can be made to stop them

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Is it necassary to notify Comcast when performing network security scans?

As the title describes. My company is wanting to perform a security scan of our network infrastructure from an external location which will involve our static primary public IP will be scanned from another public IP .   Is is necassary to notify  Comcast as such ?

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When will business customers be able to stream TV on PC?

When is the anticipated timeline to be able to stream TV on PC for business accounts? Seems inconsiderate to have channels only available on a centralized tv when we have 4 offices in our suite.

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Copy of Contract and End Date

Anyone know how to get a copy of my contract?  I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanksmatt

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Need PTR Update

Hi, Like several others that have posted I need a PTR update for the ip address of my mail server.  It appears that gmail is now rejecting email from my server due to the failed PTR lookup.  Can you address? Thanks,Dominic

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970

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Slower Download Speeds After Install

I just had comcast business internet installed this morning, and already it has slowed down.  I should have 50mbps down and 10 up but speedtest.net maxes out around 23mbps on every host I try.  Comcast's own speedtest tool (http://business.comcast.com/tools/internet-speed-test) showed the same thing

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Cisco dpc3941b Business internet modem battery

How can I order a battery for the cable modem, not the phone modem? After several flash outages, I realized there is no battery in the slot in the modem.

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Netgear CG3000DCR and MoCA?

thinking of setting up some MoCA-to-Ethernet adapters at one of my sites. i'd like to use them to link 2 separate utility closets of a building that aren't wired for ethernet but do have access to the coax lines. i understand i need a MoCA point-of-entry filter at the ground block, but would i also

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owned and still own my cisco linksys DPC3008 MODEM

I purchased my cisco linksys DPC3008 MODEM from Amazon in 2014. I switched from residential to business. From the 1st day the comcast tech told me that Comcast had my modem as a leased modem. He called and tried to fix the issue but said I would need to provide proof that the modem is my modem. I pr

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Getting service restored after online Credit Card payment on a weekend day

Hello my business internet and phone service was suspended for nonpayment.  The check was mailed out 12/02 and you should already have it.  However I paid online via credit card so I could get service back immediatly. Payment conf#1283165342.  I can not get anyone on the phone line to help me it kee

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Hunt group

I cannot see our hunt group settings online because we haven't received our security PIN in the mail yet, but I need to temporarily remove one number from the hunt group.  How can I do that?  Thank you.

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Public WiFi

It came back on

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5.2K

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Help setting REVERSE DNS record for static ip address

I was wondering if it was possible to get some help with setting a reverse DNS pointer to map a domain name to our static IP address that we have with comcast business. I've tried calling support three times to have this done and each time I've been told it's been completed and to wait 48 hours for

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DPC3939b Gateway IP greyed out

I have got a DPC3939b comcast modem. I am trying to change the LAN gateway IP from the default 10.1.10.1 IP to a 10.42.61.3 IP. When I try to do that it will not allow me to change the last octet. I also am wanting to turn off DHCP after the change. I am logging into the modem using the cusadmin use

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Port 5060 seemed to be blocked

I'm setting up a SIP trunk as a backup for our new PBX. I have done all the proper configurations and even tried the test with everything open. Port 5060 always fails. It is not listed in your block port document but it’s block or being used by something on your end. Here is what w use for our conn

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Security PIN - Service Requests

We have already had two Tickets/Service Requests to resend the Security PIN.- CR525591946 11/10/2015- CR521768519 10/30/2015 They promised to send it to us by mail but nothing...We thought having a business service would be more helpful if having troubles but it's an illusion. Even business customer

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dpc3939b automatically opens torrent ports

which is kind of useful...but also kind of scary. I want to allow Skype, have configured for remote desktop, but want to block torrents. On the menu go to Advanced, Port Forwarding, there we see all of the automatically opened ports.  Next to each entry is a check box, and Edit button, and an X. Unc

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Re: Business Contract Renewal

Hello, Our contract has been over but we still have Comcast. We would like to know what kind of offers you have for 2 year contract renewals on our account?

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Remove SMB block

Any update on removing the TCP 445 (SMB) block needed to access Azure file services? Topic below shows this issue in more detial however no accepted solution was provided by Comcast. Not sure why the topic was closed as this still needs to be resolved.  http://forums.businesshelp.comcast.com/t5/Conn

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