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Please reset the password on my modem, thanks`
Please reset my password on my modem, thanks. I see lots of posts like this, is there an automated method of doing this or is posting a request in the forum the best way?
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Equipment
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email address is already registered
Hi- I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast. I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comca
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Apps & Services
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Does Comcast Offer a Wireless backup connection through current router
Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that
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Connectivity
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Phone Rings one time, then goes silent
Just got the Polycom VVX 500/501 phone yesturday. As of this morning we have 2 phones that will only ring one time, then they go silent. It's still rining, but there is no sound. Did a few test calls and it rings only the one time, and when I hang up the phone I'm using to call my phone makews a bli
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Business VoiceEdge ®
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enter TXT record
I entered a txt value in thru the control panel yesterday AM. Still not able to see entry. Need TXT value to verify domain for Office 365. domain is pacrimenv.com Mark
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Domain Names/Static IP
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Can My Static IP Change
I just got a new comcast gateway..... now it seems my static IP has changed! It does not appear to be what it used to be and now appears to be what my former "Gateway IP" was...... I am confused!
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Connectivity
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Help with installing a new switch for phones
We are troubleshooting a problem where nearly every morning all our VoiceEdge phones say "URL Calling is disabled". Rebooting the Edgewater router usually fixes the problem after 5-10 minutes but we need a better solution. A Comcast engineer I spoke with suggested that our network switch connecting
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Business VoiceEdge ®
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Need Reverse DNS for one of my static IPs
I just moved services to a new address and got a new IP block. Can I get a reverse DNS PTR set up?
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Domain Names/Static IP
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dpc3939b automatically opens torrent ports
which is kind of useful...but also kind of scary. I want to allow Skype, have configured for remote desktop, but want to block torrents. On the menu go to Advanced, Port Forwarding, there we see all of the automatically opened ports. Next to each entry is a check box, and Edit button, and an X. Unch
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Equipment
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Demands for configuration change to modem and information about comcast practices
I demand the following changes be done and the following information be provided. (When I say demand I mean it in the legal sense as in this is not a request nor something that I think can be dismissed). Comcast is subject to Title II and subject to the open internet order. This is covered under 47C
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Equipment
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Connection Troubleshooting Tips - an additional tip
Very good too bad you turned off replies because you forgot one thing. When you have checked everything else and your still stumped take a look at the A/C Adapter AKA Wall Wart, power supply. The SMC modem has a pretty good A/C adapter, the Netgear does not, but this advice applies to ALL NETWORK GE
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Connectivity
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Permanently disable 'xfinitywifi' Cisco DCP 3939b
Comcast offers a public wifi using their customers' wifi as the hot spot. Ever notice a wifi nearby with great signal that needs no password to connect to? Well that is 'xfinity wifi' This allows people like myself to sign into your wifi for free by logging in with my xfinity email and password at a
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Equipment
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Suddenly can't receive incoming emails - Mac Exchange
Updated to Yosemite a few weeks ago and everything has been running fine. Friday afternoon stopped being able to send emails (receiving no problem) Checked SMTP settings on all computers set to the exact same thing, all having same problem. Currently set up with smtp.w14a.comcast.net 587 SSL Connect
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Connectivity
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Comcast Business Contract Renewal
I am just curious how Comcast handles renewal of the Business Internet Contract........ is it automatic or do they contact us?
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Customer Service
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CG3000DCR pulling IP from 2nd NIC.
Running MS server 2003 with 2 NICs. I'll call them LocalCard and OutsideCard. We have a block of 5 statics from Comcast. The OutsideCard is manually configured with one of those and of course plugged into the Comcast router. The LocalCard is set for dhcp and NOT plugged into anything at this time. W
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Equipment
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Closed
business closed but comcast refusing to close account
Hello! Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the management of the building saying I was no longer at the address, and also returned the equipment to the nearest comcast office, and got a receipt but to
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Customer Service
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I can dial out but I can't receive phone calls
Hello, We have four business voice lines and a fax line. We can dial out on all numbers but we are unable to receive calls. When we dial from our cell phone we get a long pause followed by a busy signal.
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Business Voice
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Not enough time to leave a message
We just set up the account and I created the greeting. Customers are calling and saying there is no time to leave a message. What can we do?
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Business Voice
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192.168.1.1 gateway
Our router is set to 192.168.1.1 (changed from 10.1.10.1) I used to be able to access the admin and now it just times out.
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Connectivity
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Signed a contract; contract not implemented.
I worked with customer retention to find acceptable rate and services. Rep sent a contract (electronically), I signed it, rep received it back during same call. But the contract hasn't been implemented. Rep keeps sending new contracts for higher cost and less service, but doesn't contact me as reque
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Customer Service
