First the date went ahead an hour. Then when I rebooted my phone, my extension went away. When I call out, I get a fast busy. When I call in, it goes right to voicemail.

I've noticed some people have received help with rDNS delegation on this forum. I'd love some help too for my /29. Thank you

Are Comcast Business accounts supposed get access to xfinitiwifi Wi-Fi public access points? If so, my login is being rejected. If not, why not? Thanks.

Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

Anyone else experiencing this?

Hello, I need the login and password reset on my router.  Thanks.

Hi. Per the instructions here (Troubleshooting Credit Card Security Issues), I am seeking help with my Cisco DPC3939B as it pertains to PCI compliance. How do I secure/block the port that is causing all of the failed external scans? Here is some info from the device: [removed device specific informa

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

I recently just had a new modem installed and  now when I log in to my account there is no E-mail messages displayed in the upper right and when I try to go to My Services I get "Sorry, you don't have the permission or services to access this page".

I've been consistently getting 16Mbits/s download speeds and it dropped to 2Mbits/s very recently (in the last couple of days). My upload is pretty decent though (faster than download, at ~5Mbits/s). I've rebooted the router multiple times with no luck. http://stage.results.speedtest.comcast.net/res

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. Comcast customer support said it wasn't possible without a static IP. Comcast_John/Comcast_Jon, can you help? I have PM-ed the MAC and account number to you.

THE UPLOAD SPEEDS I AM GETTING ARE IN AVERAGE 1MBPS !!!!!! THEY SHOULD BE OVER 25-30 MBPS !!!!

Hello, we recieved the new Netgear CG3000DCR to upgrade from the old modem. We run a symantec vpn firewall that sits before our router. iit wasn't connecting, so we reset the firewall back to default settings and everything connected. It ran like this for 4 days and now it's back to the same thing.

Please add the following PTR record to my DNS.    xx.xx.xx.xx PTR  IN 3600 zxxxxx01.deandraper.com

Recently became a Comcast Business customer.  Ordered service on March 2019.  Was informed that the location was ready for Comcast service and all I needed to do was schedule a date to port the numbers.  My contract with Birch Communications was ending on June 30th so I informed the sales rep that I

I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

I have a home based business with a business internet account. Can I also open a residential internet account at the same address (my home)? If, so how? Thanks.

I noticed on a page here for information on my accounts IP's...... that it shows my IP and then a "default gateway IP" which is a different IP then my static IP. What is the defualt gateway IP and what is it for?

I was changing the DPC's private lan IP to 192.168.100.1 so it wouldn't be in the 10 range (as I use the 10 range behind me router and still want to be able to access the DPC's UI and avoid possible overlap of address space. well now the DPC UI is unreachable. I did a "show IP arp gi 0/0" on my rout