enter in wrong location

Hello, I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do i

We have already had two Tickets/Service Requests to resend the Security PIN.- CR525591946 11/10/2015- CR521768519 10/30/2015 They promised to send it to us by mail but nothing...We thought having a business service would be more helpful if having troubles but it's an illusion. Even business customer

Since the method of contact support through phone is buried and hidden who knows where, I'll just post here. We ordered comcast business specifically to have reliable and uninterrupted connectivity for our dental practice since ATT U-Verse is plagued with dropped internet connection.  After using co

Jacob, I need to have A PRT record added. Who do I contact to make this happen?   Thank you

Got multiple clients messaging me saying that their e-mail clients are reporting an "internal server error", and http://mail.comcast.net doesn't seem to be loading. Are we having an outage?

We have a customer that when ever trying to call any of the 100 DIDs that we have will get a "Not a working number" or busy signal.  We have the phone vendor looks at the phone system and they are not blocking any incoming calls.  Could this be a comcast issue?  Can someone check to see if the numbe

Hello team,   The acconts mentioned below had not received the payment even though the checks had been issued. The checks been sent to the remit address listed on the invoice. we don't want this account to be disconnected. The check had been sent on september 1st. please replay on this ASAP.       T

Hi people, my ODBC connection worked just fine with Comcast Residential and yesterday I switched to Comcast Business and the connection failed immediately. Is this port 3306 blocked by Comcast business at their end or on the modem?   Thanks in advance      

I'm in the process of moving my personal email server from 1 comcast business connection to another. Both sites use the SMCD3G. Normally, the mail server is configured directly with a static IP. However, I have noticed that, if i set it (or a router, or any device really) to an internal address with

I am running my own email server and have about a dozen users connecting about 18-20 devices to my mail server using ActiveSync. These users are experiencing intermittent connection problems with our server. I'm not sure if it is the server, the firewall, or the internet connection. Is anyone having

I've been a comcast customer for 4 months and now suddenly I'm getting an extra $10/month increase to my monthly bill. I have not made any changes to the account. Can somebody please explain to me why?

Hello  I need to create a txt record as follows to verify domain for Office 365:   TXT name TXT value TTL @ MS=ms82935332 3600   I do see that I can add a new Resource Record but it isn't clear where to add the above specific info. The only "TTL" values I see are 14400 and can't be edited.

I have four accounts, three of which are under one login, while the fourth is under a second login. I would like to get all four accounts under a single login. I just need to know what I have to do in order to accomplish that.

Did the equiptment fees go up $3.00 Sept of 2014

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other  chinese website

How can I order a battery for the cable modem, not the phone modem? After several flash outages, I realized there is no battery in the slot in the modem.

Greetings Comcast, I need to have Reverse DNS entry for one of our static ip's. Please advise on best method to request. Best regards,Don Longan

I need help determining what Comcast DNS setting need to be entered into the DNS Zone File at GoDaddy.  I've already configured the CNAME and it was verified at Comcast.  Now I need to figure out what other settings must be changed.  For example should I change the A record to point to Comcast Prima

Over the last week my business has been seriously affected by intermittent connectivity problems. On three occasions service techs have come out to our building and found that the signal on our line is too high. On each occasion the tech has changed a splitter on the line to our modem. This helps fo