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Can't unlink account?

I inadvertently set up 2 online management accounts, and need to consolidate to one login for all my business accounts.  To do so, I need to unlink an account from login A, so I can re-link it under login B.  But the "Unlink" option is not there under login A.  How do I go about doing this so I have

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3.8K

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Loss of speed with Dell 1703 wireless nic, Cisco DPC3939B router

We've had a good, stable system for a while now, with high speeds on all of our computers. A couple of weeks ago (2-3?) the bottom dropped out for one of the computers. Throughput is down to 1 or less megabits/s. No problems can be detected. I attempted to roll back to a 3-4 week old restore point,

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Need Modem in Bridge Mode

We have called tech support multiple times and requested the modem be placed in bridge mode and they will not help us. Can someone please help us get this done? We have a Cisco 881 behind it and we need it to pull the public IP address so we can manage it remotely in case the VPN goes down. It is DH

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UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!

We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have theaudacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.

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Unexplained outages and packet loss

Posting this under its own thread with updates. I had an unexplained 8 hour outage and morning outages over several days last week which prompted me to start inspecting my uptimes and packet loss.  See https://secure.dslreports.com/r3/smokeping.cgi?target=network.1bc86f75dc1ddfd6b583ac439d748c53.CA1

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3.6K

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How do I get the Gateway user ID and password reset

How do I get the Gateway user ID and password reset

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voice mail

How do I change the number of rings before people go to voicemail on our standard voicemail ?

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My installation is done

I just want to view my bill online.  But I can't because the system thinks my installation is not yet finished.  My service was installed on Wed, works fine, and I got notified of my first bill.However, when I log into the website, I see that my installation is scheduled (despite it already having b

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1.2K

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Connectivity lost around 4:30 pm EST on 7/2

Power was lost in my area on 6/29 due to the recent derecho. It was restored on 6/30 and I had no issues with network connectivity until 7/2 around 4:30 PM. Since then the SMC lights have been displayed as follows:Power: solid greenDS: blinking greenUS: offONLINE: offLINK: solid greenDIAG: offUnder

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Acceptable Use for Outlook 2010 Download

Can I share the "edgesuite.net" link to download Outlook 2010 with any member of our business, or is its use restricted to people working at the office where we receive Comcast internet service? This wasn't clear from the EULA. I ask because our business has several people who work from home and don

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Another PTR record request

Please let me know who I can private message for a new PTR record. Thanks!

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Reverse DNS request

I  just switched one of my accounts over to Comcast Internet with static IP and need to have revese DNS setup for their mailserver. They are getting bouce backs when trying to send to numerous email accounts.

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Another reset request

As is common, I've tried logging in to our SMC with the default user and password, with reapeated failure messages. Requesting a reset to the default user and password. Thanks.

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Port forwarding for 1 public IP and 2 servers

We have an SMCD3G-CCR gateway and one public IP address. We also have two servers with LAN IP addresses 10.1.10.2 (server 1) and 10.1.10.9 (server 2). How do we configure port forwarding so that all HTTP traffic on 80 endpoint goes to server 1 and all HTTP traffic on 8080 endpoint go to server 2? We

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Lost my static ip after modem reset

I lost my static ip address after resetting my modem. How do I get it back? Thanks!

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Comcast hosted domain and number of email boxes

How many email boxes can you have on a comcast hosted business class domain??

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PTR request

Can someone at comcast assist me with a PTR request?  Thanks

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Still Being Billed for Modem Rental

Hi,I switched to my own cable modem back in October. A tech came by and picked up the Comcast modem on Oct. 14. I asked him about getting a receipt and he said he wasn't able to provide one at that time, but he spent some time looking at my account to try and make sure I would stop being billed for

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PTR Record

Need to have PTR record added for new static IP for outbound mail server. I assume that needs to be done thourgh PM. Thanks.

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Can't access certain comcast IP from my comcast service.

Trying to RDP or even ping ip in range 173.160.x.x range and 50.79.x.x from my service.  current ip is 98.252.220.x I can access these sources from other isp and other comcast services.  Not all comcast access is being block for me as I can get access to an rdp session from another comcast modem.  I

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