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Call forwarding/Tmobile

We are having problems with forwarding calls to a Tmobile cell phone.  Can answer the call but it will drop the call everytme after12 seconds and last night the call forwarding would not work at all.  I have contacted both Comcast and Tmobile.  On the second call to Comcast I was told that Comcast w

Question

 • Business VoiceEdge ®

2.7K

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IP Addresses

I noticed on a page here for information on my accounts IP's...... that it shows my IP and then a "default gateway IP" which is a different IP then my static IP. What is the defualt gateway IP and what is it for?

Question

 • Equipment

1.6K

2

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voice mail

How do I change the number of rings before people go to voicemail on our standard voicemail ?

Question

 • Business Voice

5.7K

7

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IPV6 Reverse DNS PTR record needed

GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.

Question

 • IPV6

2.5K

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OUTRAGED at COMPLETE LACK OF BUSINESS CLASS SERVICE OMGWTF

Hello ! I've been trying to speak to a Comcast "technician" about a severe issue we're experiencing. We cannot sed e-mail to, or receive e-mail from, any comcast.net address. I HAVE TRIED TO GET PHONE SUPPORT FOR AN HOUR AND A HALF!!! I keep getting hung up on, and sent into inescapable loops of pho

Question

 • Domain Names/Static IP

2.5K

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IPv6 PTR Records - Bump

Bumping this topic, as I've tried in the past. I want to set up reverse DNS for a number of IPv6 static IPs.  I've tried in the past, over a year a go and got a run-around.  I've recently seen other people asking for the same thing.  What I REALLY want is to delegate the whole PTR subzone for my /56

Question

 • IPV6

2.9K

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Slow / overloaded peering?

Hi all -- I have Comcast Business 27/7 service (with a static IP, if that matters...), in the southbay, CA. At some times of day, certain sites are quite slow -- while at the same time other sites are pretty fast. It seems that some of Comcast's peering arrangements are overloaded and unable to hand

Question

 • Connectivity

2.4K

4

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PTR and Reverse DNS for mail server

I am being told that Comcast has to setup a reverse dns and a ptr for my mail server. I have sent the IP address, the domain name, and my account info Comcast_Jon If you need any more info, please let me know. It might already be done - I am on the phone now with comcast tech support (elizabeth) -by

Question

 • Domain Names/Static IP

2K

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Possible hacking attempt from a Comcast customer IP address

Hello, Reviewing logs on our Exchange server and I've noticed frequent authentication attempts over the past several days from the IP address of 74.92.209.81.This address points back to a Comcast customer in the Denver, CO area.I suspect this may be a hacking attempt and wanted to alert Comcast so t

Question

 • Domain Names/Static IP

1.7K

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Loss of speed with Dell 1703 wireless nic, Cisco DPC3939B router

We've had a good, stable system for a while now, with high speeds on all of our computers. A couple of weeks ago (2-3?) the bottom dropped out for one of the computers. Throughput is down to 1 or less megabits/s. No problems can be detected. I attempted to roll back to a 3-4 week old restore point,

Question

 • Connectivity

2K

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PARKED CALL RINGBACK

When I park a call and page, the call rings back to my extension before the person has a chance to pick it up.  How can I change the amount of time before it rings back?

Question

 • Business VoiceEdge ®

3.5K

4

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PTR Record Request

I would like to request a PTR Record setup for an account.

Question

 • Domain Names/Static IP

1K

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Serious Web Browsing Issues

New 100/20 service netgear cg3000dcr gateway installed on Monday. Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.

Question

 • Connectivity

3K

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Remote not connecting...

Our Comcast remote is not connecting with the tv.  However, the volume and the all on buttons work.  any ideas?

Question

 • TV

4.6K

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November 17th Extended Outage and angered

Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i

Question

 • Connectivity

1.9K

3

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Migration is a DISASTER, need some real help not a script reader

This o365 migration has been my worst experience in 20 years in IT.  The cord was simply pulled on our previous email server.  We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated.  When I call the migration line they essentially tell me

Question

 • Microsoft Services & Apps

3K

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Cannot reach vpn.tfbnw.net [69.63.185.54]

Tracing route to vpn.tfbnw.net [69.63.185.54] over a maximum of 30 hops: 1

Question

 • Connectivity

2.1K

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Trying to get my netblock delegated

I am trying to get my Netblock delegated to my nameserver what is the zone name that Comcast uses so that I can correctly receive my IP block onto my name server

Question

 • Domain Names/Static IP

1.5K

4

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low download speed

I've been consistently getting 16Mbits/s download speeds and it dropped to 2Mbits/s very recently (in the last couple of days). My upload is pretty decent though (faster than download, at ~5Mbits/s). I've rebooted the router multiple times with no luck. http://stage.results.speedtest.comcast.net/res

Question

 • Connectivity

2.9K

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WiFi Login brings everyone to an "Activation" page?

WiFi been up and running for few years butI just learned its been down a few days. We can see the WiFi signal but when you click connect it brings to a screen asking for activation. Screen grab below. Account is up to date as far as billing. Tried resets, unplugging, etc. and while logged in I tried

Question

 • Connectivity

1.7K

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