I have been having intermittent internet access problems for weeks now.  It can last for hurs with access being slow sometimes and unavailable at other times, then fine for a while. It does not appear the gateway is losing connection so much as no response from its uplink side. I hoped it would quit

I have looked and looked and followed the directions in this forum regarding turning off the xfinitywifi hotspot...and there is no option for me to "manage xfinity wifi hotspot" or anything under my Account>Services>Internet menu.  Please advise how to have this removed. It is causing a mess at our

I'd like to understand from others, or CC people whether this is normal. I would expect, in particular middle of the night, to get close to advertised speeds. If this is not normal, will a service call get it sorted out? While I would be at it, can I get my modem replaced so I can get proper DHCP6-P

We have three laptops and a Business Class email account with two mailboxes.  We have been told that we can receive/send emails from both mailboxes on each laptop  so the three users see the same emails, etc.  It just isn't happening and the individually laptops can sometimes receive, may not receiv

Greetings, For the past few weeks now we've been having issues with latency and jitter in Golden CO and it seems to be getting worse.  I manage the networks for 2 businesses in Golden, their owner in downtown Denver, and myself, also in Golden.   The jitter among the Golden locations and to our VoIP

Diagnostic-Code: smtp;  554 p3plibsmtp01-10.prod.phx3.secureserver.net bizsmtp Connection refused. IB113 - 76.96.53.19 I get the above error when trying to send email to one of my customers. I only have a problem with his domain(safe-harbor.com). I can receive email from other customers.

Need port opened

Our users are unable to email users that use Network Solutions servers for thier mail.  (They do not reply and user does not recieve) It looks like Comcast servers with the following ip's are blacklisted on LASHBACK :76.96.107.7176.96.107.7276.96.107.73 Any Help would be appreciated. Thanks, --Sean

Want to use Remote Web Access to gain access to server running SBS 2011 Essentials. Can't seem to get past the SMC8014.  There is a set-up wizard for routers in SBS but seems to only work with more generic routers (like those with UPnP). Is there a guide that will help me set up this router for Remo

Hello! Could you please help me. Our company has 8 emails on your servers. About a year ago one of our employee's has left and now we think that he has a full access to all our email accounts. Will it be enough to change all our email passwords to stop him and how can we check, that he lost access t

So I can see back on 5-4-12 Comcast wrote “On Demand is not currently part of Business Class TV service regardless of the package you are subscribed to". It has been over 2 years since that post. I have a business that has tried to use your local on demand service  or any service but to no avail. If

I tried resetting my Cisco gateway to factory default to get back to the oringnal password and it does not seem to have worked.  (Pressed the pinhole button) How can I get a reset from Comcast, please?

Hello Everyone, We got a new comcast connection last friday and so far I have not been able to configure my router/firewall. Here is a brief overview, My firewall inside interface is 10.x.x.x and outside is a static ip address given to us by verizon( they are our current provider which I will change

Comcast Support, I need to have a new RDNS record added for our static IP. Could someone assist with this please?  Thanks!Image in a Box

I discovered today that I have no hotspots available to me whatsoever after upgrading to business internet.  I have been reading posts here about being able to log into the business portal and enable wifi, but I do not have that option.  In fact, I do not even have a tools tab that is referred to in

Hi, I have purchased domain on comcast and I have registered hosting provider on hostforlife.eu. How can I point my domain to their name server? Thank you

I have had a business account with Comcast since 2012. I just finished moving to a new location. Every other utility transferred seamlessly, but with Comcast, it has, not surprisingly, been Mission: Impossible.Anticipating this move, I placed a move order with Comcast last Wednesday, March 26th. Per

I am having a problem with the internet connectivity at my company.  We have been working with Comcast for multiple weeks now through a number of phone calls.  I have had technicians reset configurations, change the coax from my office to the closet and change out my modem.  Still, my users complain

On 10/20/14 at approximately 2 PM EST, we implemented a block of TCP Port 0 traffic due to continued observation of unusual and likely malicious traffic. If you have an application that began misbehaving around that time, please post here so we can investigate. TCP/0 is a reserved port by IANA, and

I had to here from a customer that our phones were out. when I called the number the recording said the number was out of service. AAAARRRRG. With that tecknology could I have received an email, internet was working, could Comcast do what ATT has dione for decades and forwarded our phone number to m