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Crispywafers's profile

New Member

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2 Messages

Friday, February 1st, 2019 4:00 PM

No option to turn off xfinity hotspot?

I have looked and looked and followed the directions in this forum regarding turning off the xfinitywifi hotspot...and there is no option for me to "manage xfinity wifi hotspot" or anything under my Account>Services>Internet menu. 

 

Please advise how to have this removed. It is causing a mess at our school. 

 

Thank you!

Accepted Solution

Official Employee

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128 Messages

6 years ago

 

Crispywafers, glad we were able to disable your hotspot. Post again if you need anything else. 

Official Employee

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526 Messages

6 years ago

I am happy to assist in turning off the wifi settings. Can you please reach out through private message with the name, address and phone number on the account? 

New Member

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2 Messages

6 years ago

Sent!