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xray's profile

Occasional Visitor

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6 Messages

Tuesday, August 29th, 2017 11:00 AM

Password reset on Cisco business gateway, please?

I tried resetting my Cisco gateway to factory default to get back to the oringnal password and it does not seem to have worked.  (Pressed the pinhole button)

 

How can I get a reset from Comcast, please?

Accepted Solution

Occasional Visitor

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6 Messages

7 years ago

PS: It is amazing how effectively Comcast has designed their business internet telephone prompts to prevent a person from succeeding in reaching a live person on the phone, particularly when there is no live chat rep available in the middle of a business day.

Occasional Visitor

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6 Messages

7 years ago

I finally got through that phone maze to a rep - problem fixed, forget it, thanks.