New Contributor
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5 Messages
Wifi not available
I discovered today that I have no hotspots available to me whatsoever after upgrading to business internet. I have been reading posts here about being able to log into the business portal and enable wifi, but I do not have that option. In fact, I do not even have a tools tab that is referred to in the posts. I am curious if wifi is turned off for my account as I recall making a comment to the installer that I do not need wifi on the router since I have my own access points. Did he perhaps disable wifi access for my entire account? How would I go about checking that?
Accepted Solution
CC-Michelle1
New Member
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163 Messages
6 years ago
I would like to assist with your wifi concerns. Can you please provide the name, address and phone number on the account through private message?
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yasamani
New Contributor
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3 Messages
6 years ago
I am having the same issue. I cannot login to wifi. I receive strange error messages. I haven't received calls back from Tier 2 support.
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CC_Michelle
Official Employee
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526 Messages
6 years ago
I would like to assist with the service concerns. Can you please reach out through private message with the name, address and phone number on the account?
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