We currently have a Netgear WiFi Router that connects to a Comcast Internet with a Static IP and then to our Netgear Switch. I have added a Mikrotik CRS as another switch and that is working fine. I have purchased a Mikrotik Routerboard 1100AHx2 which I would like to use to replace the Netgear as ou

Any update on removing the TCP 445 (SMB) block needed to access Azure file services? Topic below shows this issue in more detial however no accepted solution was provided by Comcast. Not sure why the topic was closed as this still needs to be resolved. http://forums.businesshelp.comcast.com/t5/Conne

I just received my Netgear router w/ splitter. Before plugging in and utilizing, I had a couple questions. To access both IPv4 and IPv6, do both modems need be installed or can I get my IPv4 space made available on the new modem? My guess is both modems need to be installed so as to keep the trial a

I'm looking to buy my own modem, and want to avoid the problems with all the PUMA 6 modems, so while I'm on the Deluxe 150 plan, I think I should get the Motorola MB8600 (still based using a Broadcom processor). The modem I'm renting is bonding 24x8 channels, so it does not make sense to me to get t

My boss created a website with the Wix sitebuilder. On Wix I chose the option to use a domain that we already own (intrmntn.com) then it asks for an authorization code. Where can we find the authorization code or how can we go about requesting it?

How do I update the firmware on my SBG6580 according to what I read only the cable provider can update the modem. http://arris.force.com/consumers/articles/General_FAQs/Upgrading-Firmware-on-Cable-Devices However when I called comcast support they said they dont do that the modem company does that.

If someone calls it goes to reception just fine, but if someone tries to call reception from their extention it goes straight to voicemail. It is not on DND or anything else that I can tell. It started a couple weeks ago. Any suggestions would be appreciated!!

Hi, comcast is filtering traffic to the smb ports on my network, particularly tcp:443 and tcp:139. (confirmed with a tcp traceroute) Could that filter please be removed? In fact, if there are any additional filters being applied to my /28 subnet, could they also be removed? thank you kindly!

Constant timeouts since last night.... internet cuts out for about a minute then comes back for about a minute... it's been going on for hours. Please fix (and no it's not a computer issue I've already ruled everything out, reset all switches/gateways, connected directly w/no intermediaries, etc.)

I have Comcast Business and I have had problems since I started using it. My internet/phone has gone down 3 or 4 times in less than a month. But today there was a power outage that didn't get fixed until noon. This morning from before 9:00am to just after 12:00pm my internet, phone, and TV weren't w

Our beloved Ubiquiti wifi router seems to have died overnight, leaving us to start using the 2.4 and 5 GHz wifi built into the Comcast Business box installed in February. 5.0 GHz works perfectly, but we have some older devices that need the 2.4 GHz. All such devices will connect to that wifi, but no

I just purchased 5 Static IP's for a home lab and the tech installed the new router a couple of days ago. This is when the trouble began. The previous config was a Business Class with a Dynamic IP. From that router I patched into 4 port ZyXEL firewall, and then into my switch. All worked fine - no i

Comcast offers a public wifi using their customers' wifi as the hot spot. Ever notice a wifi nearby with great signal that needs no password to connect to? Well that is 'xfinity wifi' This allows people like myself to sign into your wifi for free by logging in with my xfinity email and password at a

I know there are many topics on the forum about port forwarding but none of them seemed to quite fit so here goes. First I am not any sort of certified IT specialist, I probably know just enough to get myself into trouble. I help out a friend at their business with the computers and most of their ne

I have the same issue as the above (and several other threads that are linked to this one). All autodiscover and other DNS records with our domain match what is in on the Comcast account page and worked fine for several years up until recently, but I cannot get new Outlook clients to connect to exis

I have the 300 / 25 speed tier ( at my home address ) and over the past week or so I have been having horrible download speeds, upload speed is fine. Looking at the status page on my Arris SB190 I noticed that channel 16 is alternating between locked and not locked with what I'll refer to as a "metr

Our account has been set to autopay for months, but keeps getting disconnected and charged late fees for non-payment. Why? And how do we resolve this?

Contacted Business Comcast today three times. Went through all prompts, the delightful womans voice tells me im being transferred to an agent. Then the call drops. Three seperate times! I have questions and need some answers from a person who can actually interact with me and not some automated voic

For a call that comes into our receptionist we would like transfer the call to an employee that is available to take a call immediately. Is there a way if an employee that is working remotely has their DND enabled? Can you enable the busy lamp (or something similar) for an employee that has their DN

Hello, we are experiencing several issues with our lines but it is pretty much impossible to decipher the problem since all of our call times are totally incorrect. If I made a call at 9:00 a.m. it may show it was made at 2 p.m. We also show a lot of activity at midnight, when our offices are closed