Good Evening, could you please reset my router to default password ? Thanks

Dear Comcast Business, Please reset our cusadmin password. We are receiving a message that is not retrievable from the backend. Thanks you, ING Consulting

I have the CBR-T gateway and, while I can forward ports, it seems that I only have the option to forward from port X to port X, not port X to port Y. I have multiple web servers running on my internal LAN and want traffic that comes in on my static IP to go to port 80 for each of the servers, determ

We recently had an employee leave the company, and we're trying to set up their phone for a new hire. We've created a new user account for the new hire in BVE Manager and successfully assigned the existing device to this new hire, however when we try to change the device's 3-digit extension, we get

Since I see no Email address I can send this to, I guess I will post this complaint publicly. I have been a Comcast Business customer for several years and I understand that maintenance has to be done every so often, and I even understand that they choose the hours of 12am-5am to impact as few busin

Why doesn't Comcast provide its business class customers any information on bandwidth utilization? We'd like to know how much of our "pipe" we are utilizing so we can see trends and types of packets. Even something like providing simple MRTG views of the Comcast router interface would be helpful. Is

Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

Modem is Surfboard SB141, 8 downstream channels, 2 upstream channels. Upstream power: Power Level 42 dBmV 43 dBmV Downstream power: 0 dBmV 0 dBmV -2 dBmV -3 dBmV -3 dBmV -3 dBmV -2 dBmV -3 dBmV SNR: Signal to Noise Ratio 38 dB 38 dB 37 dB 38 dB 38 dB 38 dB 38 dB 38 dB Speeds are terrible. Direct eth

We have a domain {holyspiritco.org) that shows being registered by both Comcast and GoDaddy. When you look up the domain on whois.net godaddy is listed as the sponsoring registrar. We want Comcast to manage the domain so how do we correct this.

Hello, Reviewing logs on our Exchange server and I've noticed frequent authentication attempts over the past several days from the IP address of 74.92.209.81. This address points back to a Comcast customer in the Denver, CO area. I suspect this may be a hacking attempt and wanted to alert Comcast so

As the title says, I cant seem to get true Bridge mode to work. I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220. I can get neither of the devices to work in Bridge mode. Right now, I do have pfSense working correctly in Pass

We have just got a new ethernet private line and I wonder if we shoud use auto MDI-X between Comcast's terminal device (Ciena 3916) and our router (HP MSR3044). In some cases, auto media selection seems to cause unstable link or burst errors. Therefore, using static 1000base TX Full seems to be bett

How do I setup up the Hotspot option on my Business internet.

We have Comcast Business Voice. Is there a feature code available that would allow us to forward an incoming call to an external number on the fly? I guess it would go something like this: Incoming call wants to talk to someone who isn't here. We place the caller on hold, enter a feature code and an

We have an SMCD3G-CCR gateway and one public IP address. We also have two servers with LAN IP addresses 10.1.10.2 (server 1) and 10.1.10.9 (server 2). How do we configure port forwarding so that all HTTP traffic on 80 endpoint goes to server 1 and all HTTP traffic on 8080 endpoint go to server 2? We

My VVX311 Polycom phone has no dialtone and has the error message "Time/date out of sync" I've tried unplugging and plugging the phone back in, unplugging and plugging the ethernet cable back in, Home>Settings>Basic >Restart Phone and 0,1,3 keypad Reboot Phone. None have worked. We recently had a po

This website is so difficult to find anything. I am looking for directions/instructions on how to foward my office phone to my cell phone from my home. Any help is greatly appreciated

I originally signed up for service in Brentwood TN under a 2 year contract. I signed up for it back in July of 2012. Before signing up with Comcast Business I had many conversations with customer support. I asked lots of questions before signing that two year agreement. One question was what would h

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ... Help please! Thanks

I was doing some research on security and was looking for all the ports that are blocked by default on the gateway. The google search brings up the page that used to work on here but now it fails. Can you please post them or a page so I can confirm the ports I need blocked are indeed blocked.