Equipment
Modems, Gateways, and Networking Devices
New problem solver
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3 Messages
Sunday, December 14th, 2014 9:00 AM
Password for Gateway and CusAdmin login
Dear Comcast Business,
Please reset our cusadmin password. We are receiving a message that is not retrievable from the backend.
Thanks you,
ING Consulting
Question
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Updated
10 years ago
27K
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Responses
Accepted Solution
CC_John
Retired Employee
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1.9K Messages
10 years ago
Hi ingconsulting. The gateway username/password has been set to the defaults, login:cusadmin password:highspeed. Please let us know if additional changes are required.
Thank You
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Accepted Solution
ingconsulting
New problem solver
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3 Messages
10 years ago
Nevemind; we had a short between the keyboard and seat issue. We are good to go; thanks Comcast Admin!
ING Consulting
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Accepted Solution
ingconsulting
New problem solver
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3 Messages
10 years ago
Thank you Comcast Business Admin; however, please reset the router to allow for remote management. As this seems to be the new obstacle to a successful login.
Thank you again,
ING Consulting
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Glad to hear that it is working. Please let us know if any issues come up.
Thank you!
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