Hello mdonapel and welcome, You have the following options: 1. If you have to have your primary email address removed and replace then you will have to contact 800-391-3000, use technical high speed internet, then ask the technical agent to put is a

Hello jps_richmond and welcome, All changes to websites, sharepoint, email management, etc. can only be done by being logged in using the account adminitrator email address. There is also permissions granting facility in Sharepoint that your administ

Having trouble sending you screen prints, Jacob... If I can send you an attachment (saved email message), I have a pic of each step (4) in the process so you can clearly see what's happening when I get an email notification  Let me know - thanks

Thank you!  Ok, I followed your instructions for DNS with godaddy and I verified this domain on my comcast account and I added an email address with godaddy domain.  How do I configure Outlook to set this email account up to send/receive mail?  Thank

Hello Dustin,   Welcome to the forum. Sorry for the late reply to your post.   What our support team recommending with a "vanity" domain is to create an alternate email "name" on your .comcastbiz.net. For example: Your current email address - salesco

How do you want me to send you a private message?  Do you want to provide your email address so I can email you?   I am not going to put my personal info and account # on this reply that posts to a public message board.

Hello MarkusMcNugen,     As VBSSP-Rich was referring to, if you activate the business portal with a non Comcast hosted email the portal will send that email an activation email. In order to complete activation you would need to login to the email you

Hello EricHorde and welcome, If you want to modify your Primary Manager Email Account (PMEA)use the following after being logged into the homepage:1. click on My Services2. then email and then Manage Email Boxes3. when you see your PMEA, right scroll

Hi hlothrop.  You are correct the autodiscover record is specific to exchange.  It allows for the automatic set up of email accounts on the exchange server with only the email address and password. This is used in place of the manual configuration pr

Hello Nathaniel, Need some additional info from you:" which happens to be the base account address " - Does this mean this is the Business Class Portal Administrative email account? a.) If so, then you will need to log in, manage services, emails or

Hello johnniest and welcome, If you are having these type of issues, it is imperative that you check your Manage Services.Email. View Domain Info and make sure that ALL email users are using the required Domain info with each of the email address acc

Hello JenMill and welcome, If you are a business class pportal email customer, please try either smtp port 587 or 995. So you are manually configuring and email account and the smtp access timeout will vary due to device running the email application

Hello stephanie,   Sorry for the late reply to your posts. Our team has updated your primary email account. Please try to create the second email once again.   If you are still having the same issue please post, so we may assist.     Thank you

Hello kgiles777 and welcome, Your CPNI security pin should arrive at your billing address in approximately 7 business days from you date of install. If you have a Business Class Portal secured email address i.e.  name@business-name.comcastbiz.net, th

Thank you for the reply. I don't think my question is being answered. I have set up an account when I purchased comcast for my business. I didn't need to use the two free email accounts or the domain at the time. However, I now have a need and would