We have an existing domain and want to use our existing domain name with Comcast Business-Class Email We followed the procedure in the tech support document of the same name. We haven't changed any MX records, so our email is still connecting to an Exchange Server at RackSpace. At this time, we have

I joined comcase 2 weeks ago. I want to return equipment since I changed my plan and am using my own modem now. Where can I mail it? I have been waiting 2 weekds for a box to be mailed to me, but I was lied to--no box is being mailed. I called andthey dont' know how to help me. ridiculous!!!!!!!

I currently have the 50mbs business comcast package, can I upgrade to the 75mbs package which is faster and cheaper than what I have?

Good morning, I have sent a couple of PMs to different individuals about this need yesterday and have not received any responses. Who can help with the records for 3 of our addresses? J.D. Jankowski

Please restart domain transfer procedure. I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain. Now I get error message "unable to register contact administrator etc..."

I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old. Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us. NO WORD & that was after moving o

Did you ever get your situation resolved? I am on my fourth ticket in 3 months for the same unresolved issue. No one ever seems to want to follow up.

Lately, I'd say within the past month, we've been having on and off issues with calls being dropped. Normally we chalk it up to the customer losing reception on their end, but we've had some strange occurances. For example: two customers on hold both dropping simultaneously. We've also had two repor

I need to change the Email for my Primary Manager account as the one I have on there is about to expire. I have contacted the techincal department twice and have been told that the next level IT team will contact me within 24 hrs. I have contacted them twice and it has now been 48hrs with no one con

After reading the woes of several customers here in the forums, I called Comcast to get the public Wifi disabled. The tech support guy at Comcast disabled XFINITY Wifi (Public Wifi) for my gateway. Sure enough, I stopped seeing the xfinitywifi network immediately. However, after I power cycled the m

Hello, I need the login and password reset on my router. Thanks.

Hello, my internet seems to completely cut if I browse to certain sites like Twitch.tv. I do realize that comcast and other ISPs throttle Twitch as they take a chunk of level3 bandwidth, and that level3 has been taking a huge dump (in simple terms) as of late. This is getting ridiculous though, and

I'm no longer a Comcast customer, but there are still PTR records with my domain names for the IP addresses I used to have. How can I get these obsolete PTR records deleted?

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call. You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tran

We have 4 emails on the hosted exchange service. 3 systems were setup and functioning properly for months. Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated" The second problem happens when setting up a new install of Outlook and I assume i

This o365 migration has been my worst experience in 20 years in IT. The cord was simply pulled on our previous email server. We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated. When I call the migration line they essentially tell me to

I am unable to sign into my comcast gateway with the default username and password. Could I get the password reset please? Thanks!

Where do I go to find out about known connectivity issues for a service area? Or should I just call customer service?

Can we have this looked at as its been ongoing for the last week and figured this would have been resolved by now. prod ~ # dig +short c-76-31-103-99.hsd1.tx.comcast.net 76.31.103.99 ================From my Provo,Utah Server====================== Keys: Help Display mode Restart statistics Order of f

I have a Motorola SBG6782-AC and checking to see if i am able to activate it on bussiness class?