Could you please address my issue below that has been there for several days. I see that you have addressed others since mine has been posted. Thank You.

I need to return the modem for my business internet service, can I use the UPS store option for a Business Class modem return?

We have a small salon and just one line. When the line is being used client calls go to voice mail and some have become angry assuming we are either not there or are ignoring them on purpose. We would rather have a busy signal when the line is busy but can't figure out how to make that happen. I've

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

Hello, Does comcast business telephone service include the ability to block incoming telephone calls from specific telephone numbers..? I now they have anonymous telephone call blocking....which is ok...but having the ability to black-list some specific telephone numbers from actually ringing my pho

Hello, We are a business in Southern NJ and have internet service with a static ip. We have a firewall behind the comcast router and need the public static ip passed directly to our firewall. We need this for vpn connectivity and other services that require a static ip. How do we accomplish this as

Bumping this topic, as I've tried in the past. I want to set up reverse DNS for a number of IPv6 static IPs. I've tried in the past, over a year a go and got a run-around. I've recently seen other people asking for the same thing. What I REALLY want is to delegate the whole PTR subzone for my /56 to

Our business modem with built-in 2.5 and 5GHZ wireless has connectivity issues for systems that cannot connect to the 5GHZ. The 2.4GHZ has problems and often drops connectivity whereas the 5GHZ systems do not experience this problem. Solutions?

I'm signed up for ecobilling (business). Every month I come on and download our bill, but this month that option doesn't seem to be available anywhere. The link or button I would have normally clicked isn't there. I tried Chrome and Internet Explorer and ti's the same on both browsers, so it doesn't

I am a business customer with a /28 of public IPs (13 usable). I was issued a Cisco DPC3941B device. I have a Mikrotik CCR 1009 router running behind the DPC3941B. I have read two opposite answers to this question: Can I put the DPC3941B into true bridge mode with my public /28 and allow my Mikrotik

I recently received help (from comcast phone support) for setting up comcast to host my email and I was thrilled to email out. However when I tried to reply back to my comcast business email, the email is undeliverable. I also can not get outlook to see the email address. I saw a post with a simular

I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available! I have to pay more for a “business” channel with the standard “business” package fr

I demand the following changes be done and the following information be provided. (When I say demand I mean it in the legal sense as in this is not a request nor something that I think can be dismissed). Comcast is subject to Title II and subject to the open internet order. This is covered under 47C

I called in to request a new CNAME record be added to my domain 4 times so far so now I am trying here. First two times it showed up as resolved to the IP address but no CNAME record to tell it where to point. 3rd time they pointed it to a domain I don't even own. But it didn't resolve either so no

I noticed on my bill today that the (normally) $9.99 rental fee for the comcast cable modem is now $12.95 per month. I'm not sure why $10 didn't bother me, and $13 DOES, but it does, so I am going to go and buy my own Motorola Surfboard SB6121 and install it in my home. I do not have VOIP or anythin

just swapted a failing SMC D3G for a DPC3939B and our service is horrible now. phone support wont say anything but "your signals look good" and they should we are brand new wire from the gateway to the pole. our internal network is is also 1 year old cat6A everywhere and a bit of fiber for our up li

We have a Netgear CG3000DCR and for a couple of weeks now it has been resetting itself like clockwork every 20 minutes. I have a tech coming out today but is there anyone that has experienced this problem before? It doesn't seem to be random but happens at the exact same time frame every 19 or 20 mi

I had posted this several days ago in another thread of someone who was having a similar problem, but since it has not received a response thought I would try posting it as its own thread this time. I'm hoping that someone at Comcast could have a look at this. My Internet package is supposed to deli

What would be a good host on Comcast's network to ping for a WAN connectivity test? I have a few customers on Comcast with multiple WAN links for fail-over operation, and the firewalls use ICMP pings to check the status of each WAN link. I've generally used each WAN link's gateway IP address for thi

I seem to be having this same issue. My PC's all have IP addresses in the 192.168.1.100 to 192.168.1.254 range..... PC and router are set to obtain addresses automatically. The computer IP addresses are like 192.168.1.101 192.168.1.102 192.168.1.103 But it seems several times a day I loose access to