Bumping this topic, as I've tried in the past. I want to set up reverse DNS for a number of IPv6 static IPs. I've tried in the past, over a year a go and got a run-around. I've recently seen other people asking for the same thing. What I REALLY want is to delegate the whole PTR subzone for my /56 to

I've been waiting since last week for a response to our ticket, but have not received any information. We have a Comcast business account and our login should allow us to be able to access Xfinity Wifi hotspots, but we constantly get an error saying the login is incorrect. We've verified several tim

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

My account is set up for automatic payment from my bank account. The first month, nothing happened automatically -- so I paid the bill manually just in time. Now it's the second month, the biilling info shows auto pay is still set up, but a payment is not shown as scheduled nor pending and the payme

Comcast offers a public wifi using their customers' wifi as the hot spot. Ever notice a wifi nearby with great signal that needs no password to connect to? Well that is 'xfinity wifi' This allows people like myself to sign into your wifi for free by logging in with my xfinity email and password at a

Hi, I am trying to use the firewall, VPN, VLAN etc. features on a Cisco 881 router instead of those provided on my SMC business class gateway. However, I am confused as to how to proceed with this while routing my public static IPs (I am paying for 5 from Cocmast) to devices behind my Cisco 881 rout

We have called tech support multiple times and requested the modem be placed in bridge mode and they will not help us. Can someone please help us get this done? We have a Cisco 881 behind it and we need it to pull the public IP address so we can manage it remotely in case the VPN goes down. It is DH

Hello, I am having an issue where our business connection will drop every few days for a few minutes and then come back up. I've checked all of the connections and they are all tight. When I monitor the modem's gateway summary > cable modem screen I notice that the downstream power level will start

Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that

Hi, my main connection with Internet is not working. I did lost phone service and internet access. I did switch on the backup connection and at least that is working. What is going on ? Thanks

I purchased my cisco linksys DPC3008 MODEM from Amazon in 2014. I switched from residential to business. From the 1st day the comcast tech told me that Comcast had my modem as a leased modem. He called and tried to fix the issue but said I would need to provide proof that the modem is my modem. I pr

Hi, Creator links are being blocked sporadically on Comcast Business for the domain bttn.io. These are not Ads but are links that take shoppers into retail apps/sites much like bit.ly. Can the Comcast team advise on a resolution to this issue?

Hi, I am trying to disable all the firewalling and network address translation features on the smc router, as I will be using my entire static ip pool for physical devices, and I do not want any sort of firewalling or security of any sort enabled. I seem to have successfully done so, as hosts extern

Hey guys, We're experiencing problems contacting our email server (dreamhost.com). We contacted the webhost, and they asked us to do a trace route. Turns out something is happening at twtelecom.net, and asked us to contact our ISP. We're currently running Comcast Business 50. Can anyone help? Thanks

I had a scheduled a technician for visit to troubleshoot my internet connection. I need to cancel the appointment because I fixed the issue by resetting to factory default settings. I am able reschedule the appointment but unable to cancel it online, since it is over the weekend. Thanks.

We have a small salon and just one line. When the line is being used client calls go to voice mail and some have become angry assuming we are either not there or are ignoring them on purpose. We would rather have a busy signal when the line is busy but can't figure out how to make that happen. I've

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

I reset my modem because I'd forgotten the password. Now it's pulling down something other than my account's static IP. Can this be set correctly for me? What do I need to do?

We are troubleshooting a problem where nearly every morning all our VoiceEdge phones say "URL Calling is disabled". Rebooting the Edgewater router usually fixes the problem after 5-10 minutes but we need a better solution. A Comcast engineer I spoke with suggested that our network switch connecting

Yes, our Comcast Internet has gone slow as dial up. A call to Business Class says to pay more for an upgrade to a faster speed which is nowhere near what is newly offered on residential internet at 50/10. They want me to pay over $800.00 to terminate Business contract to go Residential. Wow...logic