I have a home based business with a business internet account. Can I also open a residential internet account at the same address (my home)? If, so how? Thanks.

I have setup port forwarding in my modem in order to view some security cameras from outside. I was unable to browse to those cameras and I went to the canyouseeme.org website and it appeared that those ports were not open to the public. I called tech suport and a gentleman checked everything in my

Hi, I switched to my own cable modem back in October. A tech came by and picked up the Comcast modem on Oct. 14. I asked him about getting a receipt and he said he wasn't able to provide one at that time, but he spent some time looking at my account to try and make sure I would stop being billed for

I haven't been able to find anything paticularly conclusive on this. If I request IPv6 delegation via DHCPv6 from the Comcast router, how static is this? Completely? What about the IPv6 addresses my router receives on its internal interfaces for these prefixes? Are these completely static? For examp

Since there doesn't seem to be any way to find a support email address on the website, I'll post here... I need to setup a PTR to support email.

Hi. Per the instructions here (Troubleshooting Credit Card Security Issues), I am seeking help with my Cisco DPC3939B as it pertains to PCI compliance. How do I secure/block the port that is causing all of the failed external scans? Here is some info from the device: [removed device specific informa

Hello, We use comcast business and it currently hosts our DNS records. In the past I went to : https://businessclass.comcast.net/wpportal/appmanager/cbc/wp?_nfpb=true&_pageLabel=visitorhome To update those records without issue. I guess that interface has changed at some point because when I tried t

When I type 10.1.10.1 or the static IP address of my SMC gateway router, the browser doesn't pull this up. If I reset the modem/router will this fix the problem ?? Are there any consequences of resetting ?? I doubt if i need to do anyting in there. However, I was hoping I could look at the DHCP addr

Can someone help me with the SMTP settings? I just activated an account XXXXX@XXXXX.comcastbiz.net I found in the DNS settings of my email that the SMTP is: Mail access type DNS name SMTPsmtp.w14a.comcast.netI've entered into my outlook outgoing smtp.w14a.comcast.net then used my user account and pa

I just got my buisness class internet setup, However I need to access my modem via 10.1.10.1/ however I was given no username and password for this, and it does not seem to be the one to login to the comcast buisness site. Any help would be great!

We have had problems with our new account since the first billing cycle. I was told I was being credited a month due to the issues we had and now my new bill is even higher than the prevoius one making the credit non existant AND the price is again higher than my contract. I am ready to cancel this

Long story short......Have been unabled to pay my monthly business invoice. Since the end of last month. Business Customer Support unable to assist. Something about the billing portal they say. Even they were unable to do it with the "waived" $8 (?) fee to do it with them directly. They said wait a

I have a domain name that I attempted to register and shows up as Failed, Can you please delete this domain and ill just make a new name. Delete Arkdarkmoon.com from my account and your systems. thank you

I have the standard comcast business modem. I tried to use "Device Control Management > Managed Devices" to block one of my devices from connecting to WiFi from midnight to 6am. That worked, but during that time the device tried to reconnect >1000 times, which resulted in that device being blocked b

It may be due to hurrican Sandy: after the outage last week, this week the comcast connectivity is very poor. The connection was down every several minutes and the speed is very slow when connected. Anyone can take a look at the problem? Let me know if you need any further info.

I have one employee that shows as Pending. SHe has activated her account and logged into it. Any way to fix this?

Office in Bingham Farms MI any one not able to call out on the business phone?

I had a scheduled a technician for visit to troubleshoot my internet connection. I need to cancel the appointment because I fixed the issue by resetting to factory default settings. I am able reschedule the appointment but unable to cancel it online, since it is over the weekend. Thanks.

I am trying to use: 2a00:5a60::ad1:0ff2a00:5a60::ad2:0ff as my ipv6 dns servers and it will not accept them. It wants me to use all the boxes. Can I get some help here please? It would be greatly appreciated.

Our Internet service has been effectively unusable since 4/26 which has made it practically impossible to conduct business. We've had multiple service calls to Comcast support, tech visits, 3 different modems, conversations with supervisors, several firmware upgrades including test firmware and stil