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Password for Gateway and CusAdmin login

Dear Comcast Business, Please reset our cusadmin password. We are receiving a message that is not retrievable from the backend. Thanks you, ING Consulting

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27.2K

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Closed

Copy of Contract

Can you please email me a copy of my contract. ASAP. Thanks!

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383

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PTR Record Update

Please add the following PTR record to my DNS.

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1.4K

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Re: Specific telephone number call blocking..possible..?

Well, that was completely useless as a solution. For years, I've had Comcast Business Class phone and internet. Now, today, I find that I can no longer login to the phone section where I could actually manage blocked numbers. The old site is here: https://web02.wdv.comcast.net/Login/

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7.6K

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Connection to external server via vpn constantly drops

We often connect to a server in another facility via vpn. This works well from all external sites except the comcast serviced office. Here the vpn connects and then drops every 30 to 40 seconds. Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc. Do not have this phenomena fr

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1.8K

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domain shows being registered with Comcast and GoDaddy

We have a domain {holyspiritco.org) that shows being registered by both Comcast and GoDaddy. When you look up the domain on whois.net godaddy is listed as the sponsoring registrar. We want Comcast to manage the domain so how do we correct this.

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2.7K

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Update: Static IP's with customer-owned modems/gateways

Good day, fellow victi.. uhh, 'users' of Comcast! I thought I'd post an update regarding the issue of not being permitted to use static IP's with a customer-owned modem/gateway. What I found out is, I think, likely to raise eyebrows (and, possibly blood pressure levels) other than mine. For those wh

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9.8K

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New Domain Still "Processing"

Since Comcast Business offers a free domain with a new account, I thought I'd take them up on it and registered one this past weekend. It's almost a week later and the registration is still "processing". I wish I had seen the sticky post in this forum about domain registrations and email account cre

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2.4K

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Moving account from Business to Residential

Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you

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100

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ROBOCALLS

We are getting a constant barrage of robocalls. There are about 5 versions, most from the same system. They vary caller ID all over the US. One variant uses the local area-code and prefix. They are disruptive, time-consuming and at the very least - irritating. The technology can be made to stop them

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6.3K

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Email Migration - Have some old messages - Can't receive any new messages

We migrated yesterday, even though we downloaded the Outlook Assistant and got the A-OK in that app, I still had to add the account following the directions in the Microsoft link from the email to get it to load in our Outlook 2010. When I did, our old email inbox loaded (none of our folders or the

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4.4K

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Need a custom PTR /Reverse DNS record setup for one of our static IPs

Looks like the drill is to post the request on here and then wait for someone on the DNS team to respond so I can PM the account and IP info to you. If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record

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1.5K

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Need Help with Comcast BWG (new Cisco DPC3941B) in Bridge Mode, 5 static public IPv4 addresses

I'm helping set up a small business office in metro Atlanta, they're provisioned with a Comcast Cisco DPC3941B and a 5-block of static IPv4's. We're consistently measuring 115+ Mbps downstream in their location - smokin' fast, very sweet. We plan to have the Comcast BWG set up in Bridge Mode, direct

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6.8K

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Contract Service Discount Removed for no Reason

Hi, I logged in to check my monthly bill and now notice my service discount for my service through my employer has been removed and I'm now being charged full price without the service discount starting this month. I am on a service contract through my employer. Why was this removed? Can someone con

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8.8K

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Why is this so difficult?

I am frustrated beyond belief.I have spent far more time on this than I want - we are at 6 hours and counting. I am posting here for two reasons - maybe someone from Comcast will see it and offer a solution andto share with others considering Comcast what it is like (in my experience) to be their cu

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2.8K

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Billing Issues

I have called 7 times Comcast Customer Service about this billing issue! I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

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1.9K

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2.4GHZ WIFI Connectivity Issues

Our business modem with built-in 2.5 and 5GHZ wireless has connectivity issues for systems that cannot connect to the 5GHZ. The 2.4GHZ has problems and often drops connectivity whereas the 5GHZ systems do not experience this problem. Solutions?

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24K

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150M/20M bw is good. But site-to-site vpn seems capped at 20M in both directions

comcast router is in bridge only mode..firewall and nat disabled. vpn/firewall device before that, is cisco asa5512x it can support 200+Mbps vpn perf. I tested two back to back and got 250Mbps. I've had no problem with normal download/upload testing: 150Mbits/sec download and 20Mbits/download I've r

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6.4K

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Maximum number of aliases allowed for a given mailbox?

Is there a maximum number of aliases that can be created for a mailbox / address? I can't find a published limit. Thanks.

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1.7K

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Comcast E-Mail down tonight? (10-14-2014)

Got multiple clients messaging me saying that their e-mail clients are reporting an "internal server error", and http://mail.comcast.net doesn't seem to be loading. Are we having an outage?

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1.8K

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