Hello my business internet and phone service was suspended for nonpayment.  The check was mailed out 12/02 and you should already have it.  However I paid online via credit card so I could get service back immediatly. Payment conf#1283165342.  I can not get anyone on the phone line to help me it kee

We are getting a constant barrage of robocalls. There are about 5 versions, most from the same system. They vary caller ID all over the US. One variant uses the local area-code and prefix. They are disruptive, time-consuming and at the very least - irritating. The technology can be made to stop them

We have an SMCD3G-CCR gateway and one public IP address. We also have two servers with LAN IP addresses 10.1.10.2 (server 1) and 10.1.10.9 (server 2). How do we configure port forwarding so that all HTTP traffic on 80 endpoint goes to server 1 and all HTTP traffic on 8080 endpoint go to server 2? We

I would like to request a PTR Record setup for an account.

I entered a txt value in thru the control panel yesterday AM.  Still not able to see entry. Need TXT value to verify domain for Office 365.  domain is pacrimenv.com Mark

For over a week now, we are experiencing frequent connectivity drops that typically last for a few minutes.

I am thinking of getting Comcast voice service for my business. I have a Tmobile cellphone number that is one of the lines in my Tmobile plan package. Is it possible to port this cellphone number to a Comcast landline for my business? If so, what steps do I need to take to make this happen? I do not

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

Well we got Comcast Business Internet about a month ago.  Soon found out the DPC3939B did not play nice with our 3rd party VOIP system.  We also did not want to pay the rental fee for the modem. So we purchased a SB6141 the other day and for two days straight I've called Comcast Business to activate

My bill is past due but I set it up for automatic bill pay.   I just got into my account. If automatic payment is ON, then why is it past due?

I currently have the 50mbs business comcast package, can I upgrade to the 75mbs package which is faster and cheaper than what I have?

When Comcast credited my payment to the wrong account last May, my subsequent payments were always one month late, but still early enough not to incur a late fee. As such, I was not aware of the misplaced payment until I was charged with a late payment fee several months later. That led me to resear

Hi, Missing Devices,  I have about 10 or more deivces attached,  but the device list is blank.  I just had my modem replaced about a month ago,   I've done resets,  but nothing comes up.   Any fixes for this?    

Is there somewhere that I can file a complaint?

When I try to go to the port forward session, it stays loading (seemingly forever)Does anyone know why and how i can get back to the portforwarding page?

We are no longer able to connect to the internet via our Comcast modem/router, even though the router can connect to the internet, and we to the router. I'm positive it is a routing issue in their network where they have our subnet pointing somewhere else.Could someone help me verify this theory? I'

I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

I'm on a business account because I needed five static v4 addresses. Trying to get PD working again.I'm still getting a single /64 for devices connected directly to the Comcast router, but when I view its "LAN ipv6 setup" page, it says the "ipv6 prefix" is :: instead of the /56 that used to be assig

Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?