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Gateway password reset

Could anyone help resetting my gateway password back to default?BTW, This is the second time our gateway changes password itself, is there something wrong? Thanks in advance.

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2.9K

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Email forwarding setup problems

I am currently not able to edit or delete the current email forwarding entries, or create new entries.The error message is: "An error has occurred. Unable to save". A couple of days ago I tried to edit some of my existing email forwarding entries using the control panel app at https://businessclass.

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4.4K

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Public WiFi Hotspot

We stumbled on our Comcast/Xfinity's Public WiFi broadcast after a newer modem model was installed. While Private WiFi can be disabled by the business customer, Public cannot.  This answer is the last answer of multiple previous answers given by Comcast.  At first it was, "somebody at Comcast must h

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3.2K

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100/20 Upload speed cut in half, sometime even worse

I have the same issue discussed in this thread.  50% reduction of upload capacity in our 100/20 connection (the reduction seems to be worse on the weekends though). http://forums.businesshelp.comcast.com/t5/Connectivity/Suddenly-lost-half-my-upload-speed-recently-100-20-now-100-10/m-p/25044 Checked

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11.7K

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Reset the Modem password for my DPS3941-BMCV214-K9

Need the password for my SMC gateway resetI'd like to request a reset for the default password on myDPS3941-BMCV214-K9 Business Modem This is a gateway modelDPS3941-BMCV214-K9 Thanks!

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1.8K

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Voluntary disconnect

Our office is moving so I planned the new install 9 days before the move. Everything went fine until today. Suddenly at our new location the service was discoonected by what they called a voluntary disconnect. After 4 hours on the phone and 17 individules many who promised they could get this correc

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1.9K

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hooking up a at&t syn248 system

I can't figure out how to hook it up to my arris phone modem the only help i can find online is a video on how to do it but it doesn't show anything  does anyone have a clue on how?Thank you!

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2.5K

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EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

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9.3K

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payment

my business acct was shut off yesterday...i paid the bill todaybut it is turned back on...i have a confirmation number on the payment.. shouldn't it be back on? and why can't business customers have priority to speak to someone on a weekend

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1.1K

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Website blocked

I am not able to access our website from our office. I first contacted our website host provider thinking that our site was down. This was one week ago today. They said that they were able to access it and everything looked fine. They took me through a bunch of steps, clear out history and the brows

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2.1K

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Time stamp on voice mail

Is there a way to set up my voice mail so that I can tell when the call came in? I know I can log into the website and see it there but I was hoping there might be a way to have a time stamp along with the message when I dial into my voice mail.

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2.5K

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Need Gateway set to True Bridged Mode

Hi, We are adding our office to our corporate network and will be using a Clavister E5 attached to the Comcast IP gateway. We have a single static IP and the E5 is configured to take over once our IP gateway has been configured for true bridge mode. Could I ask that someone makes that change? Regard

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2.8K

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txt record for domain verification

i am trying to add a txt record for domain verification, i added the record and the domain is not validating it.  I have waited 12 hours, which is normally well within the correct waiting time. any clues as to why?  or can you check to see if it is in the DNS but has not yet propogated. Thanks

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2.7K

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Comcast deleted all my Email Accounts, gee thanks for the warning!

So I finally let the Comcast auto-migrate app transfer my Comcast Email account to the cloud. It would have been nice if it told me it was going to delete all the other Email accounts in Outlook! I had to re-create 5 other accounts from scratch, luckily it didn't delete the .pst files for the accoun

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4.2K

4

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Reverse DNS entry - authoritative entry

Hello Jon,   Request sent via PM for correct PTR for my IP.   Tx's

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2.1K

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Voicemail Indicator

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

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4.1K

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Router Password reset

I need my router password reset. I must of miss type when i was changing it from default

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1.8K

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BusinessVoice website is broken for a month.

This has been going on for more than a month now. Do you even have an IT department or all your workforce is in billing?    Details: this error happens if you click on "Feature Settings".

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2.7K

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Router / Modem Password Helpppppp

The password I have for my comcast business router appears to be wrong.  I also tried the default one and I still can not get on.  Can I get it reset?

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1.7K

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Comcast Exchange Servers on email blacklists

I realize this may not be the correct forum for this, but it does relate to domain names and ip addresses. I have a customer who uses comcast  exchange servers for her business email. Since October she has experienced trouble sending email to some of her customers. I was asked to look into the probl

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3.8K

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