I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.

I have just moved our comcast service to a new location. The old and new each had 5 static IP addresses that I had working at our old location with cascaded NAT settings. Connected to the comcast CG3000DCR gateway is my Netgear FVS338 VPN router. On my old comcast box I had 1-1 NAT set up for aa.bb.

No details of internet pricing on your business website or you have to really seek it out if its even there. Contact customer service from within my account. First question is how many people at my site. Why can't you just tell me what plans you have and what prices they are?

We have a block of 5 static IP addresses on our Comcast Business account. I'd like to get things set up such that when one does a WHOIS lookup on these, our company's information is returned. Currently, the lookup returns generic Comcast information. Our DNS is hosted elsewhere (Network Solutions) a

I have had my service for about 2 weeks and have yet to achieve 27Mbps DL. I have spoken to 2 techs through on the phone and a tech was sent to my house today and he could find nothing wrong with the modem or the line. My upload Speeds are almost always higher than my DL speeds which are averaging 1

I was wondering is the ARRIS/MOTOROLA SB6183 is supported to use with Comcast Business Class Internet. I recently changed to 50/15 and I am not seeing speeds above 30mbs when I connect straight to the SMC modem. I am wondering if I should upgrade to a newer modem since it seems that the older SMC is

I think I've gotten answers to a few questions from a previous issue. 1. It appears that if you had an existing domain name "yourname.com" you can't transfer the registration to Comcast. Comcast will only register new names. So that means I have to keep the existing registration. 2. To get email I s

Tracing route to vpn.tfbnw.net [69.63.185.54]over a maximum of 30 hops: 1

We worked with Comcast to come up with a contract on 12/20/2017. We signed and returned the contract through docusign on 12/20/17. In January the bill was not changed, I called and they said the new contract would not be applied until February. In February the bill again was not changed, I called an

I have called 7 times Comcast Customer Service about this billing issue! I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

Please reset my password on my modem, thanks. I see lots of posts like this, is there an automated method of doing this or is posting a request in the forum the best way?

We are troubleshooting a problem where nearly every morning all our VoiceEdge phones say "URL Calling is disabled". Rebooting the Edgewater router usually fixes the problem after 5-10 minutes but we need a better solution. A Comcast engineer I spoke with suggested that our network switch connecting

When I click the "Manage Website" link in the "My Website Business" page, I get the following error in the browser: HTTP ERROR: 404 Not FoundRequestURI=/sp/ACS.saml2 Powered by Jetty:// Any solution?? Thanks, Brian

Am I barking up the wrong tree trying to get this to work? I have a /29 block of static IPs so am using the modem in pass through mode, not bridge mode. Edit: After putting the cga4131com in bridge mode (using dhcp ipv4 wan as required) prefix delegation works instantly. This is a breath of fresh ai

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ... Help please! Thanks

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

Dear Comcast Support, I cannot send email to Comcast.net address. Could you please to support us on this issue? I am using Exchange Server 2010 My Mail server: mail.cladtek.com IP Address: (edited for account security) Thanks, Ernawan

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switch and t

I apologize for the cross post, but just realized that there is an IPV6 forum... Hello, I think I have a DPC3941B cable model/gateway. I have an IPv6 prefix assigned to our connection. The cable model stops giving out these IP addresses after a time (short time). If I reboot our router multiple time